Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5754 reviews
(5,754 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the Home Wi-Fi Setup, particularly the efficient Wi-Fi and knowledgeable installation. Many appreciate the overall performance, ease of use, and the team's knowledge and professionalism. Some customers mentioned signal strength issues, but overall, the service and speed enhancements are well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Comcast was throttling my internet access.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your employee resolved a longstanding problem. Thank You
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Home Installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but good things to say about our installer. He was very knowledgeable and a fast worker and explained things so a non-geek could understand.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad mounted the devices and made sure everything was connected.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great team of experts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need your devices connected professionally, the Geek Squad is where you begin and end. Their knowledgeable team take the guess work away.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Installing mesh system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time, knowledgeable, pleasant and efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
In-home Wifi Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service was completed in a very effective and timely manner. It took no time at all and works great.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Set up a new Wi-Fi router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Wi-Fi router works great guys got it installed in no time and we are connected up to all my devices good job guys
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from Total Tech, love it! Defintely worth the cost
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arrived on time and solved my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly got my PC and iPad on line and set up. He provided quick, friendly and accurate service and I highly recommend this agent and Geek Squad.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and helpful installation and answered questions
I would recommend this to a friend Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very knowledgeable, called before he came to ask if he could come early, and was very helpful with the setup and all of our questions
I would recommend this to a friendRated 5 out of 5 stars
Problem solved!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a Mesh Wi-Fi system. The Geek Squad gave me the recommendation of what to get. Support came and installed! Everything works well now. Thanks!!!
I would recommend this to a friendRated 5 out of 5 stars
Home Wi-Fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were able to provide different solutions and service requests were very responsive from start through follow up
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
in home advisor was Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advisor explained everything I needed to know. Very helpful and polite. He was not pushy and he did not rush me. I felt comfortable with the decisions I made.
I would recommend this to a friend Rated 5 out of 5 stars
TV is up and running again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ron got everything working smoothly for us and showed us what we were doing wrong.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Super helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are really glad we had the help of the Geek Squad to help set up our new wifi modem and router as well as the Roku for the TV. He was very helpful and professional.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Got me up and running.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent hooked up repaired laptop, new modem, synced Wi-Fi, printer, scan function. Great job. Thanks
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great set up, Geek squad member did great! The set up when very smooth
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
GEEKS WERE GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked my printer up to mi WI-FI perfectly TTTTTTTTTTTYYYYYYYYYYYYYYYYYYY
I would recommend this to a friend Rated 5 out of 5 stars
WHAT A WONDERFUL EXPERIENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a wonderful way to repair, install, or just over see problems. They are extremely courteous, knowledgeable and are well prepared for trouble shooting. I am not very knowledgeable to be sure and not only did they walk me through the problems and how to fix them, but also installed and had to contact Spectrum for additional installation. he was kind, knowledgeable and clean for coming in and cleaning up.
I would recommend this to a friend