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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,754 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service as always! Geek Squad is the BEST!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job. They explained everything and gave me options

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad tech was GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent immediately understood my issues and, replaced my wifi system with a Velop mesh system. We tested the new system. Works GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is extraordinary and the staff is so well informed to help those of us with less knowledge to make the right choices

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad set up a mesh network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative was knowledgeable and got the job done with a minimum of hassle. Five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Job on Modem/Router Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and friendly. He even called and coordinated with our current internet provider after he installed our new modem. And he made sure all components were connected to the new router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In home wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like magic, thank you bestbuy for recommending this to me, will definiely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was terrific and I def recommend having them do setup to save yourself time and headaches.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Greek Squad members understand electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV and got it up and running on my local internet system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Security Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very professional. Installation was quick and they explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visits From My Super Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Brett, and Daniel were excellent:-) They did everything very well, and of course with the greatest of ease:-) Like Santa Claus, they went, straight to their work, then placing their fingers, aside of their noses, up the chimney they rose:-) To the top of the house, out the chimney they rose, saying Happy Computing, and Happy Printing, and Happy TV to you.......... And away they flew, in their geek mobiles.......:-),:-) :-) Jan Wilsey

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to our home was very nice and knowledgeable with the product we purchased. He stayed and made everything was working

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WIFI extender installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris came out and did a great job of placing the units, programming our phones and all our other wireless devices.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me consolidate and optimize my wifi. Very helpful, friendly and cooperative.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Full of idea and suggestions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech I had was full of knowledge, suggestions and idea's. She explain everything in detail and answered any question I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home WiFi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of communicating prior to the visit and was great while in my house! Thank you for taking the time to check all over my house and helping getting going! My only complaint was it was too long to get an appointment. As a Total Tech member I would have thought scheduling would be easier. I guess you are too busy, but busy is a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New Orbi satellite install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my equipment successfully and tested its operation.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    WiFi Hanging In There...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad hooked up REVISED WiFi...here’s hoping it continues to work...especially my Mirror!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation took about thirty minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could not have been better or smoother. Installation took about thirty minutes. David did a great job and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAZ is the BOSS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laz is a great guy - really smart, kind and polite. He fixed everything that Comcast mess up. Not even sure how this person worked for Comcast but, they messed up our entire network. Lazaro undid the Comcast nightmare, by putting our network back to factory settings. We need Comcast's help with that, I was on the phone with Comcast (TWO HOURS) while Laz went to another appointment. We're good to go now - lesson, don't let Comcast touch your stuff!!1 Geek Squad in Boynton is better organized than Boca, I live in-between them. Now I will always asks for Laz!

    I would recommend this to a friend