Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5813 reviews
(5,813 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wi-Fi Install at House
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs were great! They were on time, professional and knowledgeable.
I would recommend this to a friend Rated 5 out of 5 stars
seek the geek…….. squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the tech install my new router and he did it very well and very professionally. I recommend the service if you have any qualms about installation of any type of electronics, definitely took the stress off.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new Wifi mesh system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luis, at the Los Altos BB store recommended the Wifi mesh system to resolve my internet connectivity issues. Scott, from Geek Squad, installed the system three weeks ago. We have not experienced a single problem with Wifi, including two computers, printers and three TVs. Our power company Smart Thermostat app on my phone has not gone out once. Great system, great service
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Wi-Fi set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad arrived on time and did the set-up with knowledge of application and what was needed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came as promised and got us up and running in no time at all.
I would recommend this to a friend Rated 5 out of 5 stars
Best EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob Holley was the very BEST Geek Squad agent I have ever had in my home.. From your company. Never saw anyone so knowledgeable as him with regard to his work !!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wifi setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up my new router and made sure everything worked. Very satisfied!
I would recommend this to a friend Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, these guys came in our home and fixed all our devices!
I would recommend this to a friendRated 5 out of 5 stars
person that came to my house was super excellent j
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Person that came to the house to fix my modem did an excellent job I would recommend him he was very professional and worked speedily Super Job
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad installed my new Eero system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was excellent They were very knowledgeable and professional
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
With every cent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a small town with no electronic equipment support. I rely in Best Buy and Geek Squad for set up and service.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Hard to find
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But once they did, the Geek Squad setup was worth the extra 100 bucks. They came out, set everything up, and showed my wife how to use what we purchased.
I would recommend this to a friend Rated 5 out of 5 stars
Geek installation successful and reasonably priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer reviewed WiFi connectivity problems in the house and we agreed on the placement of the mesh network. She contacted AT&T and made all the necessary adjustment so the Mesh network could be up and running in the home. She discussed the installment with me and gave me information to contact her if their were any problems with the operation of the network. None have been encountered to date.
I would recommend this to a friendRated 5 out of 5 stars
TV mount install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel is a great representative for Best Buy Geek Squad. He is exactly what I am looking for as a customer. Smart, polite and does an excellent quality install. I have purchased the Total Tech package, and its people like Daniel that keeps me renewing this service. Please pass along to Daniel our many thanks for his dedication and quality service. You are most fortunate to have him as a employee. Thanks and Sincerely, Harry O
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Team! Great Results!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team you sent out was knowledgeable and helpful. The TV is great again! Thanks to both of the guys!
No, I would not recommend this to a friend Rated 5 out of 5 stars
WiFi install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best and fast service knowledgeable tech on time got the setup done A+
I would recommend this to a friendRated 5 out of 5 stars
Geek Squard helped with my wifi output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tech was amazing. She was very helpful and got us straight.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
fixed a problem with my wifi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent installed my new modem and connected my wifi quickly and effectively.
I would recommend this to a friend Rated 5 out of 5 stars
Erin did a reset and reinstalled my wifi network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had lost all of my internet connections. contacted geek squad to solve the problem. Upon arrival Geek Squad agent Erin set about diagnosing the problems with my internet connections. Erin ended up resetting my IP address and reinstalling the entire wifi network. Erin was very professional, knowledgeable, and friendly. I would highly recommend Geek Squad for any of your computer problems, I have used geek squad in the past and have always had excellent results.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
They really made it easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not really had it connected yet, but it is good to know that the geek squad will come out and do this.
I would recommend this to a friend