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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 5,754 reviews
  • Rated 5 out of 5 stars

    WiFi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and fast service knowledgeable tech on time got the setup done A+

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Da Bomb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and set up our wireless network. They did a great job installing and answered our questions. Worth the MONEY!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First-rate Wi-Fi installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayk set up our replacement Wi-Fi quickly and efficiently and gave us much useful advice. We were very impressed by the service and would highly recommend the Geek Squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Double Agent Covert was excellent. He Explained everything he was doing and answering.any and all questions he was asked. Price matched the service we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my W-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, friendly, efficient, very helpful, explained everything and answered all of my questions!!!Went beyond what was expected and cared!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job. Came on time. Very professional and friendly. I will recommend Geek Squad to all my friends and clients. Jeff Lowe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS resolve issue with Eero interface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requested GS resolve issue with my Eero interface to my internet provider’s modem. The internet provider replaced the ONT, switch and modem after an electrical storm. Agent determined the Eero unit had been compromised through the connecting ethernet cable. Issue was resolved by replacing unit.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my new Eero system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was excellent They were very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem quickly solved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She fixed my problem in twenty minutes and left her number to call if I had any issues. Loved this gal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, courteous, & prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very thorough, efficient and professional. Have had no problems at all with WiFi system. Would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad us great. on time and professional. explained everything and saved me money and valuable time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was briefed quite often as to the timing of the Geek person's arrival time. She was in communication with me also. She arrived on time. Went to work and talked to me constantly explaining everything she was doing. I was very impressed with the whole experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my new router and made sure everything worked. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and pleasant, and made sure everything was working well before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely friendly and helpful. Show up on time and willing to help.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    fixed a problem with my wifi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed my new modem and connected my wifi quickly and effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Willis did a excellent job explaining and installing my Nighthawk extender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast Home Wifi Install & Trouble Shoot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent showed up promptly and got started right away. He was able trouble shoot my existing Wi-fi and showed that very inadequate. We removed our old Netgear and purchased the EERO Wi-fi set up that he had, and I have never been happier. My home and all my devices are now operating at top speed. I can now work in my shed on projects and watch my tablet without losing connection. I recommend Geek Squad Home Set up and Total Tech support. Without them I be still operating like I had dial up.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    WiFi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough with the installation of the WiFi checking to make sure it was up and running

    I would recommend this to a friend