Customer Ratings & Reviews

I am very please with the Geek Squad technician, who has performed multiple services in my home. The technician is very friendly and is an expert in his field. He does an excellent job every time. The last time I had an in-home service, he was unavailable due to circumstances beyond his control. However, the two technicians who came to do the service were friendly and knew what they were doing. In summary, I highly recommend the Geek Squad service.

Willis did a excellent job explaining and installing my Nighthawk extender.

Agent set up my wi fi in a timely, efficient manner and explained what they were doing and why.

This is the first time i use this service and wooow super fast , the service was on time the tech super professional and trustables

Andrew was excellent answered my questions did install setup and follow up visit.

This was one of the best decisions I’ve made, ever. After buying a new WiFi router, I decided to schedule the geek squad to install it. I’ve installed electronics before and usually WiFi is fairly easy, but in all honesty, I just didn’t want to deal with it this time. Lee was friendly, on-time and very knowledgeable, giving me a quick rundown of the device and letting me know about the nuances and warranties offered. I’m grateful and very happy that I hired the squad to do the task for me. Would not hesitate to hire them again.

The Geek Squad representative was able to identify the issue and made recommendations that resolved the problem. His expert advice solved the problem without being arrogant. In fact he was very friendly.

Installed Eero 6 Pro wi-fi system in house with no issues,

Extremely friendly and helpful. Show up on time and willing to help.

Chris from Geek Squad showed up on 11/29 and fixed everything for me after setting up the Eero 6+ system. He was extremely efficient.

Tech person was very knowledgeable, Patient, and Thorough during the fist visit .

Agent Zack was amazing. He took the time to explain what he was doing in a timely manner, professionally and followed up to ensure we were all set. When the system wasn't working correctly he returned to trouble shoot and recommended a different system for my set up, came back and reinstalled the new system which is working flawlessly. He again followed up in a few days.

Efficient, knowledgeable and very friendly!! Answered all questions and got my wifi back up!

We purchased a new router to save on our cable bill each month as we were going to start streaming. The Geek Squad came to our home to install and set up the internet for us. They were very friendly and actually took out all of our cable equipment for us, installed the router and checked to make sure that each of our wireless items were connected. I would highly recommend them!

they did a good job and guy knew what he was doing

Very knowledgeable and efficient. They arrived early and answered all of my questions.

The agent found the best placement for the system set up And tested it well

The agent was though and made sure all our questions were answered before he left.

Fasika Amene is amazing-and so easy to work with. He is very knowledgeable and efficient.

Once again, Joshua O. was the "man of the hour"! We have been having fewer communications challenges on three levels of our townhome with the addition of two more ASUS mesh router nodes!