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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,813 reviews
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Why fy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi is really excellent,it has many features but we just found out that the system is a trial, the geeks didn’t tell us,bummer right, it sure is nice to be informed when you spend 5000$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good rep for company; knowledgeable, easy to deal with and a sense of humor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reconnected computers to printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service call itself was good. The process to get someone there was incredibly frustrating. The first two calls were with India and neither actually resulted in an appointment. Nobody showed and when I called they had no record of one and the other had been cancelled ( not by me). The third service call was cancelled the morning of as the employee was sick. So, it took almost 2 months to get anyone over to fix a problem caused be Geek Squad when they installed an eero system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Now I have internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the internet from Century Link connected to my computer and that's what he did. Good job and now I will contact the Geek Squad again to get more help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Home wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and excellent service from Geek Squad. Arrived on time and set up my router. Answered all my questions and offered tips. Friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Grateful he came

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person showed up on time, did a full inspection of where I wanted WiFi and completed the job without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a good job on setting up the wi fi made sure everything was working before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my TV and WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. The technician was very attentive and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service-they installed my modem and router will always use their in home services A+

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    WIRELESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed all my Wi-fi devices. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no writing I don't write reviews for anything I purchence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional set up. Also set up printer and helped us with a few other issues.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Mesh WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs installed new router and eero mesh Wi-Fi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's a mesh network?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful. We date back to the days of hardwired cat 5 all over the house so setting up nodes was a little foreign to us. He not only helped us get it set up and position them correctly but he also explained it to us in a way that allowed us to buy another node when we needed it and now it's perfect. We are in a standard raised ranch 2500 ft² house with two levels and we needed four.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thumb up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very nice and helpful tech. He gave me great tips.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time/on budget/competent! I will definitely use them in the future

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saved my day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time & was capable, friendly, kind, patient & professional. The installation is working like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-Fi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi set up is so easy with Gek Squad. They are so knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Installation if WiFi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an efficient job in explaining what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Job on Modem/Router Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and friendly. He even called and coordinated with our current internet provider after he installed our new modem. And he made sure all components were connected to the new router.

    I would recommend this to a friend