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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 5,813 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my WIFI seemlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and very knowledgeable. He stayed until I got my work VPNs working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad fixed long standing problems .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, explained things as they went along. I would recommend them to neighbors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linksys Velop Mesh Wi-Fi 6 system-2 pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hans contacted me in advance of the appointment; then, even arrived a few minutes early. He knew exactly what to do to set up my Linksys Velop mesh Wi-Fi 6 system. We had multiple equipments (including 2 TVs) that had connect to the new router system. He accomplished this in half of the time that I expected — with no hiccups! Furthermore, he was very experienced…and super “personable.”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service provided and the individual’s professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alan from Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan made everything work for me and I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my internet issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have suddenlink internet, which has been a constant connection issue for me since I've moved here, and unable to get suddenlink to even try to resolve my problem. The geek squad agent, Josh Hines, was AWESOME. He worked diligently until he figured out my connection issue...have not had a single issue since his visit. I have recommended geek squad to several individuals with internet issues.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed WiFi Mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thetech did a great job. He was quick, knowledgeable, and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed my mesh system Eero. Set it up and taught me how to use the Eero.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful and glad to have both techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Jason very helpful with install. Easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad installed the wifi nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything done correctly and neatly very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my mesh network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and provided excellent suggestions and solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi was already set up. We needed it adjusted. He readjusted the previous concerns that were not done the last time we had the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Installation of our router system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the setup. No further issues on wifi

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy came in and set everything up. There were no issues. He was polite, knowledgeable, and patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job. Very professional and punctual.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Easy setup, super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job setting up our Velop system. Perfect WiFi and explained everything in non-Geek Squad terms!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my new wifi and explaining everything we need to know.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was both polite and very personable. Had answers for everyone of my questions. They really know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job. Answered all questions. Did the work in an minimum amount of time. Would definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both enjoy the echo dot it has proved to be an excellent product with an amazing amount knowledge, enjoy the songs f

    I would recommend this to a friend