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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 5,754 reviews
  • Rated 5 out of 5 stars

    What's a mesh network?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful. We date back to the days of hardwired cat 5 all over the house so setting up nodes was a little foreign to us. He not only helped us get it set up and position them correctly but he also explained it to us in a way that allowed us to buy another node when we needed it and now it's perfect. We are in a standard raised ranch 2500 ft² house with two levels and we needed four.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Needed Help GOT IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional service! Quickly set up and explained!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my eero system and was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    NETGEAR ORBI MESH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD AGENTS WERE VERY KNOWLEDGEABLE AND PROFESSIONAL

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The agent intalled my new router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent intalled my new router and got all my devices working correctly. Very efficient and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service-they installed my modem and router will always use their in home services A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PRAISE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE HAVE HAD NOTHING BUT OUTSTANDING EXPERIENCES WITH THE GEEK SQUAD MEMBERS ON THREE VISITS. DELIVERED AND SET UP OUR NEW TELEVISION, RETURNED TO CHECK VARIOUS THINGS, AND THEN RETURNED AND SET UP THE MESH SYSTEM THAT WE PURCHASED. VERY KNOWLEDGEABLE, FRIENDLY, AND PATIENT. PURCHASING THIS PLAN WAS ONE OF THE BEST BUYS, PUN INTENDED, THAT I HAVE EVER MADE.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Repeat went smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved so we had to do every thing all over again and it was smooth again

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    bose speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George came out and did in home evaluation He was very knowledgeable and answered all of our questions The geek squad was not as good as George

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Night Hawk WiFI set up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had Geek Squad st up my WiFi. The Agent was very helpful in setting up everything and explaining how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation went very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable, courteous and informative. He was SUPER!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Why fy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi is really excellent,it has many features but we just found out that the system is a trial, the geeks didn’t tell us,bummer right, it sure is nice to be informed when you spend 5000$

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alan from Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan made everything work for me and I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have when you need assistance. They are very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek Squad installed the wifi nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything done correctly and neatly very professional

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Installation of our router system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the setup. No further issues on wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was quick and professional. Everything works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly what to do, nice friendly & made it easy for me to understand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job! Very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up my modem and helped set up my network efficiently. He showed me how to link my wireless devices. What would have taken me days to figure out he helped me set up in less than an hour. Another plus was their phone call to let me know the time they would be arriving and where I was on the days schedule. It made planning my day a breeze.

    I would recommend this to a friend