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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,754 reviews
  • Rated 5 out of 5 stars

    WIFI Issues, resolved quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional service, also fixed issues with harmony remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benny fixed our issues with our router efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were here on time and very courteous. Explained everything to us and hooked up everything for us.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad setup wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my eero Pro 6 wifi and new modem. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tuner install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my new tuner. A fix that has enabled using the ceiling speakers in my condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected everything that I asked him to. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guys were on time, efficient, very professional and competent, and a pleasure to have around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an awesome job setting up a modem for us Very friendly Very helpful with other questions we had

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Internet router setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the internet router - very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved internet issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did good job helping with internet issues. Has system working well.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wifi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent work installation my wifi and router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Internet set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out to fix our orbi bridge set up. Easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Easy setup, super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job setting up our Velop system. Perfect WiFi and explained everything in non-Geek Squad terms!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan E updated the hardware for our network and performed the needed maintenance. All went very well. We are very pleased with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for fixing what I could not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad worked on the issue for a bit, worked out the issues and still running smooth!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent home network setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the guessing out of a new home network. The guys were super fast, knowledgeable, efficient, and friendly. They had everything going in less than 30 minutes and showed me how to make the most out of the new router’s various features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GeeK Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael the Geek expert, was on time, friendly and kn owledgeable about the pronblem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my Wi-Fi and network problems!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin was absolutely the best; patient and answered all my questions! I am so happy with the eero system!! Dustin went over all the information and really listened to the concerns I had about Wi-Fi and WFH issues. We tested all laptops, desktops and phone and were able to establish one network for the whole house, where before we had 3. I am so thankful for his suggestions and resolutions!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router replacement and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laurel was the best tech I have ever worked with. She installed the router and was able to preserve my password and user name. She explained everything. She also waited until each of my electronics had joined the network. It was very good working with her.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Excellent appointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was able to troubleshoot and correct the issue with my wifi. Everything is working perfectly.

    I would recommend this to a friend