Customer Ratings & Reviews

Job well done............ ...... .. .. .

Best Buy brought out my TV and all related media items I had purchased. They wall mounted TV and sound bar and connected all speakers, subwoofer and blueray. Then they calibrated the sound bar, plugged in all my accounts, preferences, passwords, so I didn’t have to do anything. And it didn’t cost me anything because I am a total tech member. So worth it.

Assa better known as ACE was excellent, he got the nest cameras on line, and once again supported the benefit of the Geek Squad for support.. Appreciate his excellent communications and help

The gentleman was very nice. Respectful of my property. And taught me several things I needed to know. Thank you very much for such respectful people working for your geek squad.

Needed to add some range to our WiFi, but didn’t know how. Got great advice in store, and excellent service on the free in home set up. Ryan showed up on time, and hooked everything up including reconnecting all our devices. We’re very happy with the mesh network, and the service provided by geek squad. If your not a total tech member, your missing out !

I have no complaints with any of the Geek Squad services I have purchased. They are very knowledgeable and professional.

Very knowledgeable, friendly, efficient, very helpful, explained everything and answered all of my questions!!!Went beyond what was expected and cared!!!

Hector was extremely helpful and able to troubleshoot several seemingly small issues,but there would have been no streamlined connectivity between devices and differing manufacturers, models and brands without him. Good job. and great forward thinking and the ability to see the next problem and stop it before it happened. Thanks, CC and Kathleen

Excellent professional and friendly service……………..

The agent installed the internet router - very pleased

It has given us more Wi-Fi we did not expect it to work so quickly but it did.

Geek Squad agent set up my Wi-Fi and made certain that everything worked before he left.

A very nice lady installed our eero wifi system. Very satisfied with service and product.

The set up went extremely well, but the router part of the mesh system failed in less than 2 weeks.

very knowledgeable, called before he came to ask if he could come early, and was very helpful with the setup and all of our questions

Benny fixed our issues with our router efficiently

The Geek Squad did an amazing job!!! Had them install my Wireless Mesh system and we now have 100% coverage for our entire property. We stream movies and the UFC fights to the pool and back patio to our outdoor movie projector. No loss of coverage or internet speed all the way to the farthest parrs of the backyard. Still get over 400Mbps internet speeds everywhere. Love it!

Mario connected our Buffalo back up system. Did a great job and was very helpful.

I was very satisfied with the efficient and professional set-up of my in-home router. The Geek Squad representative was very aware of the Covid precautions. He explained the system to me when he was done & what to do if I had questions, etc. He helped me connect with my I-Phone and made sure I knew where my password was located. My first time using the Geek Squad but would not hesitate to do so again!!

The tech was very helpful, knowledgable, and friendly. Did a great job with everything.