Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5813 reviews
(5,813 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Job - Geek Squad!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech did a great job!! Very knowledgeable and great attitude.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad hooked up new internet device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad always does a fantastic job - even for the cost i highly recommend.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Great job by Geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad as efficient and knowledgeable. Set up Eeros Mesh wifi system and Mac computer. Great job
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad installed a Mesh Wifi system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was diligent until job was done. Very knowledgable
I would recommend this to a friend - Cons mentioned:Signal strength
Rated 5 out of 5 stars
WiFi set up with ero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work good so far before signal wouldn’t reach upstairs m
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed whole house wifi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help setting up our whole house wifi and Gerson from the Geek Squad came and did an excellent job getting it all connected and running smoothly. I highly recommend the Geek Squad!
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
wifi Dead spot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The man came and installed the equipment to fix the problem. I would recommend using the geek squad.
I would recommend this to a friend Rated 5 out of 5 stars
Success with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After months of trying to set up computer in far end of house by ourselves and purchasing a different product to boost signal, I called Geek Squad. Totaling willing to pay the additional travel fee, we were quite pleased at how quickly we were scheduled. Once the agent arrived he diagnosed the problem, had the solution equipment in his vehicle, and set up the new computer within one hour. He was knowledgeable, courteous, and efficient. SOOOOO pleased with service from Geek Squad!!
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Good and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work.....set up everything in the house and made sure it all worked correctly. Would do again in a heartbeat!!
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Geek Squad installed and checked the connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed all 3 devices, provided the features of new devices and suggested where to place them.
I would recommend this to a friend Rated 5 out of 5 stars
Installation took about thirty minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This could not have been better or smoother. Installation took about thirty minutes. David did a great job and answered all questions.
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician set up my router and made sure wifi / smart home devices were connected and worked. He went beyond any expectations as he ensured the product was right for me.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great service and setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech arrived on time, was friendly and knowledgeable. Only left after setup was done, tested and answered all questions.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek Squad set up new wifi extension system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was wonderful, set things up great, and walked me through everything.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Good service and knowledgable agent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very helpful in restoring my wifi and fixing my printer problem. Thanks!
I would recommend this to a friend Rated 5 out of 5 stars
Dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad associates were hands down very knowledgeable, patient. Took the time too make sure we understood the updates they did too our WiFi and other questions we had about adding more extensions. We recommend the Geek Squad Hands Down.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was knowledgeable, thorough, courteous, and quick.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek squad WiFi mesh setup fixed my internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my wifi mesh network fast and easy!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installs computer efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the computer, connected it to other devices and downloaded necessary applications.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is fast, reliable, and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a first time customer with Best Buy Geek Squad and my experience was excellent. I received an appointment window and frequent updates from the Best Buy team. I had two visits from the Geek Squad and the technicians repaired my computer troubles promptly with professional quality. I highly recommend Best Buy for any kind of things you need done.
I would recommend this to a friend