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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 5,813 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and setup was great. The tech was very professional, knowledgeable, and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tec was great! He was patient and stayed as long as it took for me to understand the install.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad solves WiFi and roomba and Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad addressed WiFi and roomba issues. Got it cleared up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for big house and multi devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech who came was excellent provided excellent service went over all the settings and explained everything in simple words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Extenders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and courteous tech. Entirely pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote EAA WiFi MiNi Computer Setup. . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Triple AAA service., and, 5 Gold Star setup. . . with the BestBuy Tech. . .

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    set up and trouble shooting experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wi-fi set up, Tv connection, computer clean up......should have bought Geek squad services years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial Geek tried to install my Ring doorbell but encountered problems with my wifi system. I had to change my complete system because of that doorbell. Several other Geeks were sent to correct but the problems were corrected by the original Geek assigned from El Centro, he even checked by on his own to correct problems .

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Made it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable professionals. They made it easy for this "non-techy" to understand what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy did a great job. On time, knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sset up my dvd to my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected my tv with my dvd and it was quickly! Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with my internet and this guys where top notch. They got me up and running very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, knowledgeable, friendly, met our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Installed Wi-Fi Google efficiently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason from Geek Squad was very knowledgeable and set up all my devices to Wi-Fi in very short order!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian and Sammy installed the wifi and they did a great job patiently finding the sweet spots for the eero.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad providing instruction with wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to house to hook up WiFi to new computer. That was done. I asked the agent to make sure the printer was functioning with the new computer. Checked the function with test page. This one printed. When I tried to print a document, the printer function didn’t work! Made an appointment with Geek Squad agent who came into my home to give instructions for correct application with new computer. He was helpful and resolved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Thanks Josh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh installed different eero devices around our house to improve our WiFi. He did a super job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 3 out of 5 stars

    Geek Squad Wi-Fi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed with this service. The tech that came out was knowledgeable but very aggressive and not very personable. It was more like "I know what i'm doing and I don't care about what your saying". I also didn't like the fact that he just logged into my network and pulled up my network name & password, even after I told him it wasn't necessary for him to help me find it, because i did't have it at the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with geek squad help with home wifi setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home installation wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician who came out was very polite, he was tidy and didn not leave a mess

    I would recommend this to a friend