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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 5,754 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great job by Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad as efficient and knowledgeable. Set up Eeros Mesh wifi system and Mac computer. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with excellent knowledge. Nice guys also!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    was friendly and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made sure all my devices where communicating with each other and made it so I did not have to change all my passwords.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Good service and knowledgable agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in restoring my wifi and fixing my printer problem. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my home wifi issues quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and knowledgeable technicians, who were able to identity the issues, and establish connectivity throughout the entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    wifi Dead spot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came and installed the equipment to fix the problem. I would recommend using the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with any of the Geek Squad services I have purchased. They are very knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad agents are incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had me up and running in no time, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected wifi extender to StarLInk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to connect the wifi extender to StarLink. StarLink has no WPS button, so it all had to be done via the internet. They also set up an ethernet hub to connect our solar panels' router to StarLink. I did have to order and have ready the StarLink Ethernet converter from StarLink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recoment getting the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and helpful thank you I recommend getting the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home WiFi Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar always does great work. This time helped me with my WiFi problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me back on the internet quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents reinstalled my computer modem to successfully achieve internet access for me after a mini power surge had rendered my computer unable to do so despite efforts to resume access by the usual disconnect/reconnect process. They listened to my descriptions of the events/problems and immediately knew what to do. I had use of the internet again in about 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heidi & Josh did an excellent job, also installed the new TV and wall mount .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and is a product I would get again. Good to have.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad fixed our wifi problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were.very knowledgeable about the needs and listen to our concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians installed my Wifi mesh system quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians installed my Wifi mesh system as quickly as my lousy internet would allow. The recommended where to put the units for the best coverage in my house. The did discover that my internet is not fast enough for Hulu or any other service on my smart tv. Now I know why I was never able to hook my tv to the internet. :-(

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledge of Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked out just fine 5 stars great work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Success with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of trying to set up computer in far end of house by ourselves and purchasing a different product to boost signal, I called Geek Squad. Totaling willing to pay the additional travel fee, we were quite pleased at how quickly we were scheduled. Once the agent arrived he diagnosed the problem, had the solution equipment in his vehicle, and set up the new computer within one hour. He was knowledgeable, courteous, and efficient. SOOOOO pleased with service from Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store tech assistance. Very helpful. Very nice tech.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work.....set up everything in the house and made sure it all worked correctly. Would do again in a heartbeat!!

    I would recommend this to a friend