Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5754 reviews
(5,754 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
set up and trouble shooting experiences
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wi-fi set up, Tv connection, computer clean up......should have bought Geek squad services years ago.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Very knowledgeable and friendly
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Quality service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tec was great! He was patient and stayed as long as it took for me to understand the install.
I would recommend this to a friend Rated 5 out of 5 stars
Internet in 90 year old house works like new a new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The eero system that we had installed works great. Our house is 90+ years old so there is no open floor plan anywhere so our wifi signal was spotty. The Techs. came in installed the eero units and now the is not a weak signal anywhere upstairs or down. the two Techs. that came were very professional and easy to talk to and explained why they placed each unit where they did.
I would recommend this to a friendRated 1 out of 5 stars
A complete waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called to schedule Ethernet port installation and confirmed this while on the phone after noticing they created the ticket under WiFi installation. I even confirmed with the Geek Squad agent before he made the hour trip to my house , only for him to show up and state that he did not have the equipment on the truck to do so. I canceled the request and was refunded my $180 and I am so glad I did. I watched a 4-minute YT video and purchased a $10 Ethernet port kit for Amazon and did the installation myself in 5-minutes. Don’t waste your time with Geek Squad.
No, I would not recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great service and setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech arrived on time, was friendly and knowledgeable. Only left after setup was done, tested and answered all questions.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Tech was very good professional friendly knows wha
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very professional friendly hooked everything up . Very good at what he does
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
router an addition to new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent polite, friendly and very knowledgeable. Received excellent service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geeks setup Orbi network!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks don’t do bad work… all is great thanks to them!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installed my wifi mess system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service!!! Very professional would recommend geek squad
I would recommend this to a friend Rated 5 out of 5 stars
Great guys great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed help with my internet and this guys where top notch. They got me up and running very quickly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great timing for the appointment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgable and patience. Answered questions for future purchases.
I would recommend this to a friend Rated 5 out of 5 stars
Pricy but a job well done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did this last week! Jonathan reset my Deco mesh system. He did a thorough job and explained what he was doing. Everything has been working well. Glad I called the Geek Squad.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Installed Wi-Fi Google efficiently.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jason from Geek Squad was very knowledgeable and set up all my devices to Wi-Fi in very short order!
I would recommend this to a friend Rated 5 out of 5 stars
It is awesome having the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome having the Geek Squad! They are so helpful. We even purchased a big screen OLED TV and they brought it to our house and set it up. They helped us set up YouTube TV which saves a lot of money monthly. Great group of guys……especially Troy.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Thanks Josh!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Josh installed different eero devices around our house to improve our WiFi. He did a super job!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation and setup was great. The tech was very professional, knowledgeable, and answered all of our questions.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent experience, quick and efficient set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was friendly, knowledgeable, and highly professional. Overall terrific experience!
I would recommend this to a friendRated 5 out of 5 stars
Help in a hurry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech solved my problems with reconnecting my Smart speaker after I had tried for weeks.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Geek squad fixed wi-fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my wi-if and computer. He explained what was wrong.
I would recommend this to a friend