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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,754 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the Greatest!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed everything, explained how the devices worked to me and made everything very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great set up on my home WIFI I recommend them to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very helpful and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this wireless device and the Geek squad was awesome on explaning it all to be able to work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very nice young man come to set up our wifi....he was very professional and polite. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Chris was very knowledgeable. His partner not as much but Chris was there to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative's understanding of the computer's capabilities was essential. The music recording studio's computer was too slow and out of date. No hard sell. Constructive suggestions paved the way to making a decision to upgrade with a new system. Once again, Geek Squad to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi home setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very professional and answered all my questions. The customer service by this technician was wonderful, since customer service is slowly becoming a thing of the past. He was considerate and made sure the areas he worked in were left clean. I really appreciated this.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and patient with my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WiFi Extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my extender and the problem was solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took the time to set up all my equipment and made sure it was working properly before leaving my home. I really appreciated the attention to detail and the effort they put forward.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My representative showed up when he said he would and had the equipment up and running in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful. Took there time.......................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eero install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the tech very knowledgeable when he was installing my eero

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were timely, very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was really friendly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the service set up quickly and helped me work out the glitches while the TV installer was doing the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job! Tech knew his stuff!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew his stuff—great job!! I will now use GeekSquad for all my tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job getting devices WiFi ready!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was great! He had the WiFi working on tv, laptop and printer in 20 min. I had so much trouble with the last router, so I was amazed I was up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad installed my wifi - super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper did a great job installing and troubleshooting my router for wi-fi. Helpful and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed EERO Pro Mesh WIFI system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent Rich did a thorough job installing and answering all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Tech Installed system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed. My new Wi-Fi system. And welove it so far.

    I would recommend this to a friend