Customer Ratings & Reviews

New router was needed as old router was 15 years old. Install and hook up was quick. With new router speed was triple of the old one and new router coved the 1600 sf house perfect!

It is so wonderful to have someone who know what they are doing to come and set up your electronic needs. The installer took care of us, and it didn't even take that long. Yeah, for the Geek Squad.

Having my own router that I dont have to pay comcast for, every month, is the greatest! Dont know why I didnt do it 10 years ago. The best people work for best buy, the people who dont work for best buy arent nearly as good, or nice.

So helpful. Took there time.......................

This was a very thorough installation. I am satisfied with the service provided.

They connected all tubes and made sure that it worked before they departed!

Great technician with knowledge and patience to answer our questions.

We always depend on our trusted tech team at Best Buy for all of our support needs.

Very professional and knowledgeable. Thorough and patient.

The guys are amazing. They were sitting at my work station, facing screens in opposite directions and typing on the two keyboards simultaneously. They got printers to work from computers I thought could not access them, I don't think they are real humans, beware ! But, they can fix the heck out of any computer problem you have

The Geek Squad technician was very professional and answered all my questions. The customer service by this technician was wonderful, since customer service is slowly becoming a thing of the past. He was considerate and made sure the areas he worked in were left clean. I really appreciated this.

Efficient, professional, friendly service. Highly recommended.

The technician got me hooked up! No problems since!

The representative's understanding of the computer's capabilities was essential. The music recording studio's computer was too slow and out of date. No hard sell. Constructive suggestions paved the way to making a decision to upgrade with a new system. Once again, Geek Squad to the rescue.

Wi-Fi is seamless because of agent efforts. No complaints, all accolade.

the Geek squad guys come to our house promptly and with a great attitude to help us set up the WIFI system. They had some issues With Cox the internet provider but they were patient and stayed almost 2 hours till the whole system was set up. they were very patient and solved all the problems that my internet provider put in front of them and they made sure all our devices re set up and ready to go

installed new wifi,cleaned up my computer, fixed my phone to receive email

My internet source told me the Netgear router i purchased may not be working correctly. Dustin came back and asked what my problems were and explained to me the problem was loss of internet service not the router. He very patiently explained to me and answered all my questions. He is a gentleman and you are lucky to have him working for you.

it was easy to set up. it is easy to use. Works real good.

Guys were knowledgeable and nice and explained how it all worked and it works well.