Customer Ratings & Reviews

they did a great job in and out in no time best buy always does a good job

Tommy was awesome! Super professional and had us up running in about an hour. Made sure we had all the information we would need if there were any issues in the future and set all of our equipment up with the same passwords and logins so we wouldnt have to re-sign it to everything with our new set up.

Agents were vey respectful and on time. I am happy with the service.

The agents who installed this mesh kit are the same ones that installed my TV. Guys are awesome. Every question I had was answered and then some. Very respectful, nice, and professional.

My Go to problem solver. Problem is that they are so needed for tech resolutions, that they take time to get on the phone, or online to get service person, and first you get level one tech to explain problem, if further needs, they bump you up to a level two tech to fix, and all can be done online when they remote at your permission and always have fixed my issues, for several years now. Only problems are getting enough qualified people to solve our tech issues, current staff is not enough, they should hire more people to help in customer support.

This is the second time Joe and Ryan have come to my house to help me with technology. They are a great team and work so well together. They are very patient with me and never make me feel rushed. They answer all my question's and they are so knowledgeable. I feel very comfortable with them inside my home which isn’t usual for me. Two really great guys and employees!

Geek Squad crew was very knowledgeable and worked quickly. They answered any questions that I had. Exceptional and quick service!

Good service and very professional. The guy was very nice. Provided us with the information that we needed to move forward, but the service was great.

So far everything working great, techs were very nice they knew what they were doing.

The agents did a great job of setting up our router

Had a Mesh wi-fi system set up. The service was excellent, arrived on time, very personable installer set up my system. Made sure everything was working properly, and I understood what I had installed. Also a follow up phone call was made by the installer the next day to make sure things were running properly, and if I had any questions. Was happy I had the geek squad do the job. I might have been able to do it myself, but I am sure it would have taken me hours to get it set up and working properly. Well worth the few dollars it cost, for my time alone.

The installation was quick and simple. They made sure all of my devices were connected to my wifi network before leaving. Also did a good job explaining the app to control my network.

Agent set up the WiFi with new modem and checked all internet connected devices

Agents installed my new modem and wi-fi. They were very professional, helpful and answered all my questions. They disconnected old computer and unused wiring/cords to help me cleanup. Very pleased and would use them again.

Works perfect every time zero issues and nice sleek design

Great help. Fast as well. The technician was friendly and got things done quickly.

Bought a combo modem/router for my daughter in Tulsa, the tech that came out to do the installation was from the Owasso Store. He worked quickly and got the complete installation done and walked her thru any issues and questions she had.

Justin and John arrived on time and were very professional. They answered all our questions and discussed what the possible solution would be. They were very patient. I highly recommend Geek Squad!

We recently purchased an internet modem/router from Best Buy and scheduled with Geed Squad to help us install it. Our technician, Robert, provided outstanding service. Honestly, this man was a champ from start to finish, what an excellent employee. The initial connection only took minutes to complete, but unfortunately dealing with Comcast to finish the job was an excruciating and frustrating experience. Thankfully Robert was patient throughout several phone calls to Comcast -and these calls took well over an hour. Thanks again to Robert for his perseverance and professionalism!

Brendan, the technician who came to do my service on my Internet, was knowledgeable, friendly, and explained everything he was doing very thoroughly. He did not have any problems when he left and everything since he left is working beautifully. I would recommend Geek Squad and especially Brendan for any Internet service that you need