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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,813 reviews
  • Rated 5 out of 5 stars

    It is awesome having the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome having the Geek Squad! They are so helpful. We even purchased a big screen OLED TV and they brought it to our house and set it up. They helped us set up YouTube TV which saves a lot of money monthly. Great group of guys……especially Troy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a new Linksys Wifi system. The installer did a good job and was very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely do again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and very professional service. Tech on time and very patient explaining the process. Well worth the price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff did a wonderful job of communicating his arrival, hooking up everything professionally, making sure all of my Internet devices in my house were working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the technician....very knowledgeable and knew how to deal with the Comcast interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to anyone who isn’t up on all of the latest computer and internet services available such as mesh systems and so forth. The technician came in explained what she was doing and put everything into layman’s terms. She made sure that everything was running as advertised and asked repeatedly if we had any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Philip Hendrix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philip Hendrix is extremely knowledgeable and professional. You couldn't ask for a better technician.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easier to have a Geek Squad Agent come and set up my devices. The service is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary from Best Buy Geek squad was very helpful! He helped setup my new computer with the apps I needed and also got me hooked up with Microsoft 365 and our wireless printer. He also helped clear up and reset a desktop computer. Gave us information on new equipment we may want to add in the future. He was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed google nest Wi-Fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job they were quick informative and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job with no issues. Very timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed a router extender without a problem. He was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    set up was quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wi-fi was set up in no time. Saved me a lot of frustration. Also was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Escellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional. The team was quick and they know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Fast, effective service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Great customer service, efficient everything works now like it should! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an amazing job setting up our internet. Took him some time but he got it! Thanks Chris

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad improved wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent agent, personal concern showed throughout his visit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    yea Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got our router up and running and working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad installed everything efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed wi-fi mesh system and connected to the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad first time installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi appreciated the call days prior, an hour prior & the clear, knowledgeable, professional communication continued into the appointment. He even took some of my older electronics for recycle! That meant a lot to me. Thank u Geek Squad athens

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came to work on getting my wi-fi hooked up was awesome!! Very smart & help!1

    I would recommend this to a friend