Customer Ratings & Reviews

OUR COMPUTER, RING, AND TV SERVICE HAS BEEN IMPROVED GREATLY WITH THIS NEW DEVICE

Called Geek Squad to tweek my Wifi and mesh network in my home. The tech’s were on-time and went right to work. They checked out my network, explained what they were going to do and then made the changes/adjustments. Network works great now and much faster response time from my hardware (e.g., wireless printers). Really nice folks!

Camron Eyer did a great job of installing our Eeros routers. He even returned to connect our printer to the wifi service and showed us how to work the scanner. He’s a tech wiz!

Fast. Reliable. Quick remedy for any issue! I would recommend the Geek Squad to all my senior friends.

The agent was extremely competent and was quickly able to set up my new wireless mesh system and reconnect all my wireless stuff. Best set up experience ever. Yes, I’m 75 and the agent was very patient with my lack of knowledge of some technical details!

Very knowledgeable and efficient installation. On time and cleaned and tied up loose wiring.

The agent was very professional resolved connecting the HDMI cables to all TVs and also helped install the Replacement Water Cartridge for my Samsung Ref also from Best Buy awesome service and Thank you for a great job

WI fi hooked up Ben Fitzgerald was great and very knowledgeable

Just took a few minutes to set-up my EERO wifi - now up and running with cord-cutting

Great router! I was having connectivity issues issue with my old router' The folks from the geek squad game down and installed my new nighthawk in a jiff. They showed me how to access all the routers features with the app. No stress just a great improvement, All connectivity problems solved!

Fantastic and friendly service. Glad Geek Squad exists. Thank you

The agents got all of my electronics restored. They were courteous and on time. I am very pleased to have everything restored and working properly after being hacked!!!

The install of my eero mesh system went even better than expected. Matt updated our network and did a range test to ensure we got the best reception. He takes the time to make sure things are just right and is great about answering questions. He has helped us before and every interaction has had excellent results.

Our wifi system was installed by the Geek Squad, and works very well.

The geek squad was on time and completed the setup with ease and helped me with another problem.

The agent asked specific questions on the phone, so he knew exactly what I needed when he arrived. He kept me in the loop as to when he would arrive. When he did arrive, he solved my issues with scanning and explained the process.

Excellent staff and they educated me on use and function of the system. I recommend them highly.

The Geek Squad did an awesome job of hooking up my router and making sure all of my devices were connected. Everything is working much better than it ever has. They were friendly and efficient. I am so glad I have the Best Buy plan.

I began the process of making my home a smart home. Starting with lighting, Alexa and upgrades to our WiFi connections. The Technical Support Agent connected wireless devices, recommended and installed solutions to dead spots and slow speeds, plus perform an Internet speed test and Wi-Fi troubleshooting. In addition, he gave us tutorials in how to operate our new devices. He was nothing but excellent!

good knowledge - completed the service issue thank you