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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,754 reviews
  • Rated 5 out of 5 stars

    Super In-House Geek Squad Router help....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help setting up and connecting our New Router. Geek Squad to the rescue! The Technician that came to our home was courteous, friendly, knowledgeable, and efficient. He explained his steps, as he connected our various electronics to our new router. He patiently answered our many questions in terms that we could understand, and he made sure that our new connection information was clearly written down for our future reference. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero mesh network installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our eero and found the best places for signals in our house. Made sure all our wifi linked services were working. Tried to save us money by using less units but we opted for more to not have any streaming issues anywhere In the house. Very happy with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    on time and knew what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed new wifi,cleaned up my computer, fixed my phone to receive email

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all of the geek squad has been helpful and knowledgeable about fixing my problems with my computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    yea Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got our router up and running and working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    orbi installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was very nice he explained everything and made sure everything was working correctlt before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt from Geek Squad installed the new eerp router and got the WiFi system restarted with no problems. He was professional, knowledgeable, personable, and respectful. Can't ask for any better than that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad improved wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent agent, personal concern showed throughout his visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    above and beyond service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad guys come to our house promptly and with a great attitude to help us set up the WIFI system. They had some issues With Cox the internet provider but they were patient and stayed almost 2 hours till the whole system was set up. they were very patient and solved all the problems that my internet provider put in front of them and they made sure all our devices re set up and ready to go

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Was pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my wifi, and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job. They are knowledgeable and very professional in their work and the outcome was as expected. You can trust that your purchase will be installed correctly by a professional who has your best interests at heart. Definitely A+ service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Guys were really nice and explained everything...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were knowledgeable and nice and explained how it all worked and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat that Geek Squad Assist!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router! I was having connectivity issues issue with my old router' The folks from the geek squad game down and installed my new nighthawk in a jiff. They showed me how to access all the routers features with the app. No stress just a great improvement, All connectivity problems solved!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Geek squad installed everything efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed wi-fi mesh system and connected to the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad repaired my home wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some in-home WIFI devices lost WiFi connections and geek squad fixed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to our home and found that it was not our equipment,but Xfinity's was the problem. We ended up going with Fiber by Brightridge! Best part was we were not charged for the house call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent! We had two separate occasions to have the Geek squad in our new condo to set up internet and TV. Both times the employees were just wonderful: explained things to us, helped us try out things, they cleaned up and were very neat and very friendly and helpful. Just an A ++ for all of the them!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed google nest Wi-Fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job they were quick informative and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job with no issues. Very timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed a router extender without a problem. He was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a new Linksys Wifi system. The installer did a good job and was very pleasant.

    I would recommend this to a friend