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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 5,813 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Super awesome guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The super friendly agents installed cameras and wifi net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jay was knowledgeable, personable and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The summary pretty much says it all. He will be called back again one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, friendly service. Appeared to solve the problems but in fact didn’t. I ended up on the phone with Netgear a couple of days later and we finally got it working. But I’ll still give the tech full marks for trying

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS came out and installed the Velop system by Linksys.. stood by and made sure it was hooked up properly and activated.. he did a nice job and there were no problems..

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent came out, took care of the upgrades and everything is running smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job. They are knowledgeable and very professional in their work and the outcome was as expected. You can trust that your purchase will be installed correctly by a professional who has your best interests at heart. Definitely A+ service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad went beyond the call of duty to ensure I was happy with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reconnected printer n installed wifi system made life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Knowledgeable, Courteous & Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having issues with speed and connection in our 4000 sq ft house. Geek Squad recommended and installed this router and set up our home network. It has performed well giving us coverage and speed in every corner of the house and patio. Very satisfied with the recommended product and the Geek Squad installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and had us up and going in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really great both install and education

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maximum help and install better than I would have guessed for any service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    received internet coverage in the whole house now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my eero and got the internet going. I had no idea where to begin or even how to set up or set them. It did not take him long and he was looking for other things to help me with. Shame he doesn't want to do my laundry and so on. lo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero WiFi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home, made an assessment of our WiFi needs and recommended a 3 pod eero system for install. A few days later GS came to install on our LAN and it’s working like a champ. We have excellent WiFi throughout our 3 story home but our surrounding front and backyards!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the way this install went John did great and answered all my questions and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt and efficient installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and efficiently. All working perfectly upon termination of job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed two eero wi-fi boosters. This has made a big difference in our in-home wi-fi. Considering getting another since the computers are far from the modem. He was very helpful and informative and answered all our questions (even the stupid ones). Really couldn't manage without these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wi-fi hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived about 10 minutes early but had called and kept me updated on his arrival time. He came in and explained everything and hooked up my eero from the house to the shop. He then hooked up my smart tv in the shop and showed me how to use it. I'm not tech savvy so this would have taken me some time if at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excision for Wf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came in and got the job done very quickly and was very friendly did not take very long at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and set up everything, we’re very pleased, made our life easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service'!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy, the networking specialist sent out to help me with my new Orbi router was most helpful, professional, knowledgeable and immediately addressed my issues without hesitation! He is amazingly smart, efficient and knows what he is doing with computers/networking, answered all my questions and never made me feel like I was as dumb about networking as I really am!! I want to keep Jeremy on speed dial all the time!! Thank you !!

    I would recommend this to a friend