Customer Ratings & Reviews

Ron was professional, organized, explained what he was doing as we went through the installation process. He was quick to answer my follow up calls and questions afterward too.

The agent connected my router, checked my monitor, and made sure everything was working properly. He came on time, was pleasant and professional. It would be a pleasure to have him again.

No worries.. The job was completely done on the promised day

A very friendly person who really knew his stuff. I will sure use Eric again when I need.

I would love to have the Geeks here all the time. great job installing wifi system

We had Geek squad come over to hook up home wifi, he was quick and very professional

The Geek Squad was knowledgeable, efficient and problem solved the issue.

Brett was great. Set up and made sure all devices connected.

hooked everything up works great would use geek squad again

Aaron & Cortland installed 85" TV , new receiver,Blu-Ray, Sonos indoor/outdoor system with outdoor speakers , as well as a new mesh router. They worked tirelessly and answered all our questions. Aaron in fact is planning to come back this week to tie up a couple of loose ends as well as answer any additional questions after we will have had a couple days to "play" with new equipment.

Great job overall! The only down down side if you need Cat 5, Cat 6 rewiring done in the whole house, you have to have a very good electrician or someone to help. Best Buy is good at the small stuff and the equipment, not at the end to end of the wiring. One suggestion to Best Buy, is to do deals with local companies that can provide that or train some of the technicians more to be able to take care of more complex wiring issues in the house. But Over all, they did a great Job, after we got the electricians to wire up the house. Everything is working great.

All our electronics had to be reprogrammed as we moved and had a new WIFI connection. This involved our wireless and TV theater devices. The work was long and tiring but was completed by Claribel to our complete satisfaction. Do not what we would have done without help from the Geek Squad at Best Buy.

He was able to pair up all items needed plus assisted in helping me decide which sound bar to choose. A week later, he returned to install the sound bar which works very good. He was attentive in cleanliness, using his shoe covers, mask, and gloves. Afterward, he disinfected everything he had touched. I appreciate he kindness shown to my older generation.

I picked up a laptop that was tuned up and asked for help reattaching a key to keyboard of another laptop. Tune up seems to have gone well. Couldn't reattach key, but advised to buy new keyboard and Geek Squad would install for me. I am now trying to find a place to buy keyboard. Very helpful and friendly people I have dealt with.

The tech that came was very knowledgeable in his field. He was very good at explaining the set up.

Prompt, knowledgeable,professional.Friendly and informative

The best buy technician did a great job setting up eero and linking to other applications.

After purchasing the Velop Mesh system, Geeksquad came and installed the unit and synced all of my devices. Khian and Damian were awesome agents and even added a touch of customization to our setup in our media cabinet. They ensured we had the best speeds/signals throughout our 2,700 sqft house. So far, total tech membership has been MORE THAN WORTH IT!

The Geek Squad were quick, polite & knowledgeable.

He’s knowledgeable, polite and clean. Arrived on time. My mom was at home who doesn’t speak English so he called and showed me it works! Best experience ever! Will come back to Best Buy definitely when I need anything or service available. Thank you and thank him!