Customer Ratings & Reviews

The Tech is a GENIUS!!!! And this is no exaggeration. He went about repairing my WIFI connection with confidence and capability. I had to wait (in line) for three weeks before my turn arrived, but without his expertise, my PC would be capable of being an expensive typewriter. My yearly Geek Squad maintenance agreement is worth every penny.

The agent did an excellent job installing my Eero Pro Mesh Network to radically improve my WIFI capability. What impressed me most about the agent was his patience working with AT&T to shut down the wireless on my router so that the Eero Pro could be effectively installed. Great guy and I definitely could not have done it without his assistance.

When you are computer dingy, these guys are the best!! They helped us so much!!

They gave me piece of mind...everything’s working beautifully

Set up was painless. The tech knew just what to do and was very fast. It was worth the cost.

I have to say, I am extremely happy with Demertri. Being a retired engineer, I ask a lot of questions and Demertri answered all of them and also gave me more information where I can expand every device withing my home. He is very professional and I trust his knowledge and skills!

The team figured out the best way to install the system with my house and it works great!

Very proficient in the Wi-fi setup. Went up and beyond

I could have done this myself, but since it was included with my Total Tech Support plan, I figured "why not?" The technician was knowledgeable and quick to get our new network up and running quickly. One older computer needed a NIC driver update to see the new network, but no other issues arose.

Definite experts. Recommended a great product and installation was quick and efficient

The geek squad set up the wifi and everything works great.

Great job installing my new tuner. A fix that has enabled using the ceiling speakers in my condo.

I've had 3 Geek Squad guys at my home over the last 3 -4 weeks. All very friendly and helpful. Only complaint is that there isn't communication or notes left from one to the other. When a new one arrives they have no idea what's going on or what I need and want me to tell them - First guy helped with TV, and some computer issues. Suggested a wi fi mesh system - but didn't give me an idea what kind. I bought one from Best Buy on line, but when someone was ready to install at may place - turned out it wouldn't cover all my square footage, or work with my frontier equipment in the house. (first guy could have told me this - so wish he had made a recommendation that would work for me). He wasn't able to tell me this until another guy who knew more showed up to help with another issue that came up. So the Second guy uninstalled what I'd bought and I needed to return the first set and buy another one, in the store. They couldn't get me on the books for install until 3 weeks out. So I'm sitting on my new product - waiting. I had already bought the tech service for $200, but am wondering if I did the right thing.

Chris set up my WiFi at my home working great now.

Agent was on time, completed the new wireless router install quickly and confirmed all secirity cameras were connected and working. great job!

He did a great job setting my computer up.He was on time.

When it comes to installation they were the best. I will always use them.

Great service. Very professional and knowledgeable.

Always great service with friendly people! Dependable and efficient men.

The agent, Umar was exceptional. I couldn’t have asked for a more patient and professional agent to assist me and get wifi and modem properly installed.