Customer Ratings & Reviews
- Model:
- TC09PEU
- SKU:
- 6451563
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers love the 200 CFM Indoor Portable Evaporative Cooler, but some have expressed concerns about its cooling capabilities. While some customers found it to be effective in cooling small spaces, others felt that it fell short of their expectations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cooling
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not cool down any room on a hot day! On a cool day, you'll feel the coolness from this machine, but when you really need it most on a hot day, it does nothing to keep you cool!
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling.
Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0711. We look forward to making this right for you. Thank You !
Pretty okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice pretty good but something about it makes me feel like I'm suffocating I think when the windows are closed most definitely I think it's because it's not dry enough air
No, I would not recommend this to a friendFan problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fan is not working. Going to exchange with a new one.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this evaporative air cooler. Sometimes, these units get damaged in transit, and that might explain why the fan is not working. Our Honeywell portable evaporative air coolers are covered by a 1-year limited warranty. This means you are eligible for a return or a replacement if the unit is found to be manufactured defective. Please feel free to write to us at [email protected] for any product related concerns, and our customer support team will be happy to assist you. Thank You !
- Cons mentioned:Cooling
Air Cooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying something that would keep me cool. You had to set right in front of it.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo at jmatek dot com with the reference code number BBA0711. We look forward to making this right for you. Thank You !
It cools great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting fan speed on highest can be a bit noisy at night, buy not during the day, other than that, well worth it!
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Like other electrical devices, Evaporative Air Coolers do create some sounds when operating, due to the powerful air flowing out of the unit. The lower the speed setting, the lower the sound level. You will also hear the sound of water trickling through the evaporative cooling system that is liken to the sound of water gently running through a river. Please feel free to write to us at [email protected] for any further assistance from our customer support team.
If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Cool air humidifier
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It puts out just enough cool air to keep my bedroom cool. I just wish I knew how to clean the filter, but overall it is well worth the money
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. All instructions to clean the filter are mentioned in the product manual. Please feel free to write to us at [email protected] for more information and assistance. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Air Cooler
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to use this for a small room and you wouldn't even need a Air Conditioner. Loved this product
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Cooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product Loved it I’m ready for the summer
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Sleep easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The honeywell-indoor-portable-evaporative-air-cooler-white is perfect on a hot day or knights.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Nice air cooling unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this portable Air Cooler. It has a fan or air cooler fan and cools two rooms easily.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
good name
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trust worthy Name , good price and recommend thank you
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Not for Chicago Hot Summer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this to use in the basement during the Chicago hot summer and it was not a good buy. Looked that it was portable and it was easy to fill with water and ice. I was easily able to return the item to Best Buy.
No, I would not recommend this to a friendIts a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product Works like a fan not like air conditioner.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our portable air conditioners work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0917. We look forward to making this right for you. Thank You !
Irfan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product never reached my address and they even didn’t addressed the problem Very irresponsible attitude Lost my money
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for your experirnce. For deliveries, you will need to get in touch with the retailer. Please feel free to write to us at [email protected] for any product related assistance. Thank You !
Very loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud A regular fan blows cooler air than this product
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. Like other electrical devices, Evaporative Air Coolers do create some sounds when operating, due to the powerful air flowing out of the unit. The lower the speed setting, the lower the sound level. You will also hear the sound of water trickling through the evaporative cooling system that is liken to the sound of water gently running through a river.
Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0801. We look forward to making this right for you. Thank You !
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like it has 2 vents, but it only blows air from one side. Too expensive for what you get. A fan with slightly cooler air.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. You may need to check the environmental conditions of the area you are operating the unit in, in order to ascertain the functional capacity of the cooler.
Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0416. We look forward to making this right for you. Thank You !
