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Customer reviews

Rating 4.2 out of 5 stars with 1264 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the 450 Sq. Ft. Portable Air Conditioner's cooling power and its ability to cool their entire apartment quickly. They also appreciate its easy setup and portability. However, some customers find the noise level to be a bit loud on the high setting. Additionally, it requires a window to be open in order to use it, which may not be ideal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,264 reviews
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Fell WAY short of expectations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit three days ago. It lists on the box good for up to 450 sq. ft. Long story short, don’t waste your time or money. Longer version, I installed correctly, ran for 18 hours straight, and the lowest it got was 75. It was on the setting of 61 the entire time. Yes it’s 85 outside right now, and the ac unit is hanging out around 77, which is better than it would be without it. But $450 for a unit that doesn’t actually do what it says it ought to be able to do? That seems... not quite fair. Now, granted, it supposedly works as a fan as well as a dehumidifier that shuts off when full time tell you when to empty it. I’m hesitant to try those features. I’m leaning more towards a return. I tried contacting Best Buy about this, and spent 40 minutes in chat with an agent who finally said, your problem would probably be best resolved by setting up an in store appointment, or you can call this number. Oh, and the next in-store appointment is two weeks out. I know Covid has the world gone mad, but... seriously. I called the phone number, and he said to check for leakage at the back, and try painter’s tape. I painters taped the heck out of the thing, and it’s still chillin—at 77 degrees, 30 minutes later. I double checked the settings. Yep. Still supposed to be at 61. Now the only question is: is it worth the hassle of bringing back to the store for a refund, or do I just bite the bullet and never buy a Honeywell again? Whichever I end up doing, don’t put yourself in this situation. Do I really want it to be 61 in here? Probably not for long. But would a nice 65-70 feel wonderful right now? Absolutely. You’re supposed to get what you pay for, and this is not that. If it were priced new in box around $300-350, I would consider that as fair. And that’s if the humidifier AND just plain fan actually work the way they are supposed to (repeat: with my experience on the ac side only, I am afraid to try, for fear of more bad news). $450?!?! No. But. 77 inside, 85 outside... it’s at least doing something. And installation was fairly easy (though the manual could have been more concise, repeating nearly an entire paragraph... yeah. I’m the person that read it), taking about 45 minutes, including the reading and re-skimming of the manual. Still. Go with someone else. Anyone else. Unless you can get it on sale. Then... don’t tell me. That would be mean.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear this ! Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, the dust filter could be dirty, or the air outlet could be blocked.
      Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0702. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Cools off my apartment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well.Is able to cool off my entire apartment in a reasonable amount of time.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for small areas.thought it would be better for the 10,000 BTUs but it's OK it serves it's purpose

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    large

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for over a year now. pretty large. doesn't cool the entire room completely and the hose must be connected to an outside window. and empty the water consistently

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Fine for Nighttime

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cool finished third floor/guest room that is less than 450 sq. ft. Doesn’t keep the room cool in the middle of the day but does the job from bed time through the night to make it bearable for our guests to sleep. Probably should have gotten a stronger unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cool down our master bedroom. It works very well and cools the room to a comfortable temperature. When the room reaches the desired temperature, the fan kicks on. It has been a great purchase for this last summer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Decent Portable AC unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty decent portable AC unit. I have heard that portable AC units in general are not as efficient or cool as well as the window units. But all of the windows in my master bedroom are horizontal sliders, so this was the best option. It is nice that it also has a dehumidifier and fan option.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    I'm happy with my purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to price match it, good customer service. The air conditioner works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    cool house comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my roof holds heat in the home and is unbearable. The new honeywell air conditioner did the job. everyone was more relax instead of leaving the house.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. JMATEK

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Exactly what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable ac unit for My daughters college dorm room. She absolutely loves it. Some people had reviewed it and said it was noisy. There is some noise but I have to have to noise to sleep. Nothing more than a fan would be.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Techguy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a decent job at cooling the area it was in. If you expect it to cool a whole house this is not for you.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    looks good and easy to assemble vent hose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife felt it was a little noisy, but I am O.K. with decibel level. not any louder than a window unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great cold air

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great for mobile work when working from room to room with not central air. This item only needs to release hot air and you’ll be cool in no time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy,backup ,movable and energy money save.cool options

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We're happy to hear that you enjoy the features and functionality that this Portable Air Conditioner offers! Thanks so much for taking the time to share your thoughts with us. We appreciate your review! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to hook up some ac for camping. So I rigged my h1 hummer with the ac. Not only do I look cool with a h1 hummer I now am cool due to this ac.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi, Thanks so much for your review! We're happy to hear this unit is keeping you cool and comfortable. JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter as she lives on the top floor of her building and it gets very hot. She says it had the whole apartment cooled down in just a few hours. Now she is nice and comfortable at home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools the bedroom. But that is it. Also a bit loud when sleepin

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little small for my needs but worked great. Would been great had i went by numbers on box.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi, Thank you very much for taking the time to share your review with us. We value our customers feedback and are glad to hear your unit is working great! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it is good on my electric bill and it cools down a wide range in my home. I Would recommend buying one for your home if you were thinking about an air conditioner.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for a small room especially since it's getting hot now remember get a trey to drain it

    I would recommend this to a friend