Customer Ratings & Reviews
- Model:
- MN10CESBB
- SKU:
- 8558196
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the 450 Sq. Ft. Portable Air Conditioner's cooling power and its ability to cool their entire apartment quickly. They also appreciate its easy setup and portability. However, some customers find the noise level to be a bit loud on the high setting. Additionally, it requires a window to be open in order to use it, which may not be ideal for all users.
This summary was generated by AI based on customer reviews.
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't expect big things from this unit. It helped to make the house tolerable, but not sufficient.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0814. We look forward to making this right for you. Thank You !
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an easy set up, perfect for an apartment or bedroom.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to assemble and install and it works well
I would recommend this to a friendOkay but venting system is awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad venting tubing. It does not connect well with the unit and makes it very uncomfortable. Otherwise, it’s okay.
I would recommend this to a friendBrand response from JMATEK
Posted .Apologies for your experience on this unit. Please let us know more about your situation, feel free to call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo @jmatek. com with the reference code number BBC0817. Our team will be able to look into all your concerns and troubleshoot for you. Thank You!
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Only used AC st this time but love it.
I would recommend this to a friendNot a fit for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My room was approximately 340 sqft and this unit we not dropped the temperature down 3 degrees. May work for a smaller room
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi, We're sorry to hear about your experience with our Honeywell Portable Air Conditioner. The cooling efficiencies of these units are affected by environmental factors, and there are ways that we can increase the efficiency of Portable ACs. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected] so we can help provide a solution for your room conditions. If you purchased this unit new you have a 1-year warranty, and you may be eligible for an exchange/warranty replacement. Thank you for your time.
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quiet but it takes a while to cool down our small room. About a 12 by 12 ft room. I do like the dehumidifier option.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi Liz, Thank you for your review. We are glad to hear this unit is working well as a dehumidifier for you. Additionally, the cooling efficiencies of these units are affected by environmental factors, and there are ways that we can increase the efficiency of Portable ACs. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at usinfo@jmatek.com so we can help provide a solution for your room conditions. Thanks!
- Cons mentioned:Noise level
Loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud and didn’t develop enough cold for a small room
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Like any other electrical device, this portable air conditioner will create some sound when operating due to the powerful compressor working to cool the space you need it to. Our customer support team will be able to look into your concerns and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0821. We look forward to making this right for you. Thank You !
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner is very useful and efficient.
I would recommend this to a friendRoom AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, can’t feel much of thee AC wish it was face straight or down rather than face up
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for any inconvenience caused to you, due to the direction of the vents of the unit. Our portable air conditioners work best in enclosed, well insulated spaces. As long as the room/area shut with all door, windows and other openings closed, the unit should be able to cool an area of up to 450 sq. ft. The direction of the louvers should really not make much of a difference. Our customer support team will be able to assist and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected], with the reference code number BBC0725. We look forward to making this right for you. Thank You !
Design flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Air direction is up not to front makes it harder to get cool at sitting and standing level initially .
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hello, the air outlet is adjustable and can be moved up and down. Please give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected] and reference code number BBC0117 so we can help you solve this issue.
Ok for small area
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad unit. Really made for a small bedroom. Bulky for a unit that can only do a small area.
No, I would not recommend this to a friendI had high hopes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My AC broke in the middle of the summer in Texas. I bought this as a quick replacement while my central unit was being repaired. It’s simply could not cool my room down which met the parameters of the unit. I really wish this unit would have worked for me but it didn’t I hope you have better luck with it.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our portable air conditioners work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0919. We look forward to making this right for you. Thank You !
Air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have bought a bigger one for our bedroom doesn’t really cool it down till evening
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Apologies on your experience with this unit. Our portable air conditioners work best in well insulated, enclosed spaces. Though this unit can cool a space upto 450 sq.ft, room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency.
Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo @jmatek. com with the reference code number BBC0824. We look forward to recommending a unit according to your requirements. Thank You!
Returned.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more about this prodct,but it was not. I returned it.
No, I would not recommend this to a friendThe water is an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is accumulation of water and does come with a drain hose
I would recommend this to a friendBrand response from JMATEK
Posted .HI Meggie, We appreciate hearing about your experience. This Portable Air Conditioner will need to be drained if you're using it in an area with high humidity or on dehumidification mode. If you have any questions about your unit please give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected]. Thank you.
Breaker buster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a great device, but because it draws so much amps, all it does it trip your breaker over and over. Why it draws so much amps is a mystery as most breakers are only 20amps and this uses more than that. I cannot recommend this to anyone.
No, I would not recommend this to a friendNot attic air
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as cold as I thought I can be but cools down the room a bit.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our Portable Air Conditioners work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, the dust filter could be dirty, or the air outlet could be blocked.
Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC0110. We look forward to making this right for you. Thank You !
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't get the room as cold as I would like it to be. The room is about 300 or 400 sq ft.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi Ted, The cooling efficiencies of these units are affected by environmental factors, and there are ways that we can increase the efficiency of Portable ACs. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected] so we can help provide a solution for your room conditions. Thank you.
Not Impressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have this setup in our bedroom that is under 200 sq/ft. It’s currently 79° degrees outside and this won’t cool our room below 76°. With the square footage rating i would expect this place to be an ice box. Very convenient setup though. So that’s neat. Wish it was colder.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear this ! Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0802. We look forward to making this right for you. Thank You !