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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1264 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers express satisfaction with the 450 Sq. Ft. Portable Air Conditioner's cooling power and its ability to cool their entire apartment quickly. They also appreciate its easy setup and portability. However, some customers find the noise level to be a bit loud on the high setting. Additionally, it requires a window to be open in order to use it, which may not be ideal for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,264 reviews
  • Pros mentioned:
    Cooling, Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    easy and affective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research prior to buying. I prefer to see what I'm buying, so purchased in store. It was the right size and power for my small rooms. I have a one bedroom, but close it off when operating the AC. Its a bit loud, but I turn up the TV and its not too bad. I gave it a 4 star because it really does cool a room, but I've only had it a short time. For the price it's worth it to stay cool and comfly all Summer.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi there, thank you for taking the time to share your review with us. We are glad to hear you're liking your new unit so far! If you have any questions for us in the future, please don't hesitate to reach out. We'll be here to help! JMATEK

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to cool down our bedroom during a heat wave and it makes a huge difference! It's a little loud, but we got used to it in no time and slept much better during the hot summer months.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your rating and being a Honeywell customer.

      Happy Holidays, JMATEK

  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Surprisingly Effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, but this unit has been surprisingly effective. I live in a 650 sq ft apartment.. and it has maintained a comfortable, steady temperature. It is noisy, but no more than you would expect from a unit like this. Very easy to setup.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Like any other electrical device, this unit will create some sounds when operating due to the powerful compressor working to cool the space you need it to. Please feel free to write to us at [email protected] for any assistance or support from our customer team. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Keeps my bedroom ice cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is rated for up 450 sq. ft., and I since I using it in a room that is roughly 250 sq. ft., it definitely keeps it cold and comfortable. It isn't louder than other units, the heat and evaporation tube works great and means I don't need to drain the unit, and the remote works well. It does a good job of regulating the temperature to the chosen setting, kicking on and off when necessary. Easy to set up, easy to use and portable. Great product and worth the money!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools the room in a short time and it is great. My only complaint is that I wish honeywell would have it make less noise.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Finally Sleeping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my bedroom which is on the west side of my house- to say the room gets hot in the summer months is an understatement. The heat was keeping me from a good night's sleep constantly. When the unit arrived I freaked out a little when I saw the window venting system but it was incredibly easy to use. My bedroom was 100% cooler within 30 minutes and I could finally sleep through the night. I ❤️❤️❤️ the remote control- I can turn the unit on for short periods if needed and then roll over and go back to sleep

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner definitely cools down a room and quickly. However it is a bit on the loud side.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review and thank you for being a Honeywell Customer.

      Happy Holidays, JMATEK

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Product really does what it claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This evaporative cooler really does cool in an arid environment. It provides the relief you need when it is still baking at night from those hot days. My only complaint about this is that you have to take the unit apart to fill it with water. There are parts from the top half that extend into the water vessel that can easily be broken if you don't lift it off carefully. If I used this unit constantly to cool myself, this design flaw would make me crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    quiet and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched portable air conditioners thoroughly prior to making this purchase. I was not disappointed. It has made a very warm Seattle summer quite comfortable. I put it in my bedroom and it was a savior. It's a keeper!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent portable A/C unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several portable AC units over the years and they all had the same problem: noise. This A/C is still loud of course, there is no way of silencing an entire cooling system compressed into that case. But it definitely runs quieter than any others I’ve tried. When the compressor kicks on it is a much more subtle noise, as the exhaust fan slowly speeds up after the compressor is already running. It has made it much easier to sleep in the same room as the AC. The fan is powerful and the air is ice cold, my only gripe is that it doesn’t have any sort of automatic flaps to direct the air around the room, you will need another fan to help it cool the entire space. One last thing- they say not to run the unit for several hours after unpacking it and there is good reason for this!! The compressor oil needs to settle back into it before the first start or after moving it at any angle, otherwise it runs with liquid refidgerant where oil should be. This is bad. It will last much longer if you take the time.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi Ryan, Thank you for your thoughtful review of our Honeywell Portable Air Conditioner. We are glad to hear that you're satisfied with the performance and minimum noise level of this unit. However, we do note your additional feedback here about the lack of automatic flaps to circulate air around the room on this particular model. We'd be happy to note that for product improvement purposes. If you have any other questions or feedback that you'd like to share, we'd love to hear it and invite you to reach out directly at [email protected]. Thanks again for your time and detail! JMATEK

  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It did the job, but was louder than I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools very well in a reasonable amount of time, but it is a little louder than I expected. I don't think most people would be able to sleep in the same room where it is running. Set up and operation is very easy.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Like any other electrical device, this unit will create some sounds when operating due tot he powerful compressor working to cool the space you need it to.Please feel free to write in to us at [email protected] for any assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Portable AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very will made product that cools a good size room. AC is small but powerful enough to the job. It is not loud and only slightly when the compressor starts up . Overall a good alternative when you do not want a AC unit that sticks out of your window.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi Tito, Thanks so much for your detailed review! We're glad to hear this unit is working well for you. JMATEK

  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Nice addition to sun roon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a way to cool our four season room in the summer. This room was apparently converted from a screened in porch to a sun room, and an attempt to add ducts to the room to bring cooling was attempted, but this attempt is not adequate. The portable air conditioner fits in a corner, is easy to vent, has a remote, and cools the room quickly when we want to use it. The unit is more than adequate for our needs. The price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Worked GREAT Added a Cool-Aide because of Hot tube

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Nice white and clean. The tube was really hot. I got a Cool-Aide and that perfected things (see the photo of the tube insulator attached). The tube went from 120 degrees down to 80 degrees, which increased the rate of cooling It is a good product and keeps the room cool. Love how quiet it is.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units make use of dual motor technology which means lower levels of sound than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Price, Size

    Rated 5 out of 5 stars

    Keeps my little home cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 500sq ft. studio- this helps keep my little space nice and cool. I did my research and decided on this one over other brands (that were cheaper). When you compare other brands, this one offers more. I'm glad I decided to purchase this product! It has made a huge difference this summer

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi Lorenzo, Thanks so much for your thoughtful review! We're glad to hear you're loving the functionality of this unit, and we appreciate hearing about your experience. JMATEK

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cools well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in my upstairs master bedroom since my upstairs doesn’t get as cool from my central unit. It cools well! My only complaint is that sometimes I hear a high pitched whirring noise when the compressor kicks on. It doesn’t happen all the time so idk how to explain it. I’ve only had it about a month so I might send it back and ask for a replacement. The box was damaged when it was delivered so maybe the unit getting tossed around during transport caused a problem that wasn’t visible.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Sometimes, due to their weight, the packaging gets damaged during transit. Our customer support team will be able to look into your concern about the sound and troubleshoot for you. Please feel free to call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBD0627. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Honeywell air conditioner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to use and cools my room down no problem. Slightly heavy but with the built in wheels that is no issue. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed in my bedroom window, with insulation tape it fits better in the window. Would be nice to have an energy saver, but overall does great. Took me a couple times to get the delayed auto turn on mode to work as it doesn't quite work like the manual so simply instructs lol. But love the ability to set it to turn on before I get home...when I remember to in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fine A/C; did the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I live in a Mediterranean climate and don't need central air, I got this product for my large living room (with vaulted ceilings). I have used it this past summer for three or four heat waves and it makes my main living space comfortable, until the cool evening airs return. It was easy to vent, is relatively quiet (it is not loud but remember, it IS an airconditioner), and I can wheel it away into the closet when not in use. It saved the day (my parent also got one with which she was satisfied). My parent needed extra plastic pieces for her vertical slider window installation which the product didn't include, but I had an extra piece from my sash double hung window that I didn't need; so, I gave it 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 4 out of 5 stars

    Good A/C for medium sized room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Honeywell (12K BTU)- 398 Sq. Ft. Portable Air Conditioner just before the heat wave of 2018 in Massachusetts. I have it in our front room (approx 12 x 25) and it had a hard time keeping up with the 90º+ high humidity weather. It was able to keep the room comfortable but, set to 70º it struggled to get to below 74º. I contemplated getting the next larger unit but that was almost 60%-65% higher priced. This area should be getting another wave of hot weather, as we always do in Aug. Hopefully it can do better with the humidity lower. Good unit, good controls although there isn't an "auto" function for the fan. it was very easy to install. No problems with it so far.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi, Thank you so much for your review! We appreciate you sharing your experience with us and are glad to hear that this unit helped keep you cool during the last heat wave in your area. If we can help answer any questions for you do not hesitate to give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected]. Thanks again! JMATEK

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