Customer Ratings & Reviews
- Model:
- HL12CESWB
- SKU:
- 5077419
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 550 Sq. Ft. Portable Air Conditioner's cooling capabilities, with many stating that it works exceptionally well in cooling individual rooms. The air conditioner is also praised for its quiet operation, with customers appreciating the low noise level. However, some customers express concerns about the product's price, considering it to be expensive. Additionally, a few customers mention that the air conditioner is quite heavy and difficult to move.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept our upstairs bedroom perfect during heat of summer. Didn’t keep me awake because fan was fairly consistent and I am a light sleeper.
I would recommend this to a friendBrand response from JMATEK
Posted .Thanks so much for your review! We're happy to hear our Honeywell Portable Air Conditioner is working well to keep you cool and comfortable during the summer heat! If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Great unit for a bedroom.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps my bedroom cool. The remote, and timer are my favorite features.
I would recommend this to a friend - Pros mentioned:Cooling
Great unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works well. Keeps the room cool. Fits nicely in the window.
I would recommend this to a friendBrand response from JMATEK
Posted .Thanks for sharing your experience with us! We appreciate your review.
- Cons mentioned:Price
Okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good bit over priced and one item is missing . The dehumidifier exhaust drain pipe!!!
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us.
The drain tube should have been included with the packaging. Please do call our customer support at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected], with the reference code number BBD0701. Our team will be able to assist you.
- Pros mentioned:Cooling
This is a very good product and I would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son's house and it does exactly what it is supposed to do. I would recommend this product to anyone who needs additional help with the air conditioning system and keep the electric bill down.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Cooling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom during the summer and it was easy for her to install. She said within a few mintues the room was pretty cool and not as at hot.
I would recommend this to a friend - Pros mentioned:Cooling
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to get something to use while we moved in our new place. Works so good we are considering buying a couple more and just using them instead of replacing a $7500 central heat and air unit.
I would recommend this to a friend - Pros mentioned:Cooling
Great Ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this bad boy for my unit. Cooled down everything as I expected.
I would recommend this to a friend - Pros mentioned:Cooling
Kept Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this due to Central System needed replaced. This kept our master bdrm very cool during high heat temps. Nice appearance, too.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Very Nice Air Conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and keeps the room cool and does not take up much space.
I would recommend this to a friend - Pros mentioned:Cooling
Saved my summer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing will save your summer too. Air went out in June, bought this ( have Salk 1 b/b apt), out this in the bedroom and it has helped keep it nice and cool!! Best decision I made.
I would recommend this to a friend - Pros mentioned:Cooling
Very good unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cools very well and it performs just like when new after several months of daily use and even all day/night use during summer days
I would recommend this to a friendBrand response from JMATEK
Posted .Thanks so much for your review, Maro! We're happy to hear our Honeywell Portable Air Conditioner is working well to keep you cool and comfortable this summer, and we appreciate you taking the time to share your thoughts with us!
- Pros mentioned:Ease of use
2 Degrees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would handle 375 square feet since it claimed over 500 sq ft. Didn’t have a window big enough to install a window unit with enough BTUs so I went with this! Easy to install. No need to empty bucket. Easy controls. Just didn’t change temperature more than 2 degrees! Went from 84 to 82 degrees in about 4 hours (standing near the unit). House is well insulated and shades were down May work in a basement to eliminate humidity. I had high hopes after reading specs.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi Mike, We're very sorry to hear about your experience with our Honeywell Portable Air Conditioner. The cooling efficiencies of these units are affected by environmental factors, and there are ways that we can increase the efficiency of Portable ACs. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected] so we can help provide a solution for your room conditions. We're glad there are other aspects of this unit that you enjoyed, and we're looking forward to making this right for you. Thank you.
- Pros mentioned:Cooling
Came in handy during the hot summer days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good buy and I would recommend it to friends and family.
I would recommend this to a friend - Pros mentioned:Cooling
A little noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cools down a medium size room fairly quickly but it can be a little noisy.
I would recommend this to a friend - Pros mentioned:Cooling
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job Keeps room cool on hot summer days No issues so far Recommend buying warranty though
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review, Miranda! We are glad to hear that you are satisfied with the performance of this Portable Air Conditioner. If any questions come up or you have feedback that you'd like to share, we'd love to hear it and invite you to reach out directly at [email protected]. Thanks again for your time and detail!
- Cons mentioned:Remote control
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Would have been 5 stars, but the remote doesn’t always work right.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Worth every penny
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in an apartment and it’s unbelievably hot and my air conditioning wall units are not good this keeps my entire apartment top and bottom floor cool in the hottest days
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This portable ac unit was easy to set up. It is not too loud when using he cooling function.
I would recommend this to a friendBrand response from JMATEK
Posted .Thanks for sharing your experience with us. We're happy to hear that your liking your new portable air conditioner!
- Pros mentioned:Ease of use
Helped a lot During hurricane season.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped a lot when our power was out and we was running our power off a generator and later on afterwards. The ones in the windows probably work better in my opinion but this one is a bit more portable.
I would recommend this to a friend