Customer Ratings & Reviews
- Model:
- HL12CESWG
- |
- SKU:
- 5077646
Customer reviews
Rating 4.2 out of 5 stars with 865 reviews
(865 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 550 Sq. Ft. Portable Air Conditioner's cooling capabilities, with many stating that it works exceptionally well in cooling individual rooms. The air conditioner is also praised for its quiet operation, with customers appreciating the low noise level. However, some customers express concerns about the product's price, considering it to be expensive. Additionally, a few customers mention that the air conditioner is quite heavy and difficult to move.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Great portable A/C
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend! Easy to set up and pretty quiet!
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Rated 4 out of 5 stars
good air conditioner for small space!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a month since my purchase of this portable air conditioner and surprise how cold the air is. So I'm satisfied with this purchase.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Great a/c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The a/c unit is a great value. Easy to put together and cools well
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Best investment!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast cooling. Energy efficient. Electric bill goes up only around 30-40 bucks a month and I have it running almost every day. Gets down to around 65 degrees no problem. Normally set it at 68. I have had other portable ac unit and none compare to this one.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Great Portable Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple settings. Easy installation and cools off living area quickly
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Honeywell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its like any other wall A/C makes about the same amount of noise overall it works good it cools my bed room and keeps the room cold.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Great air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This portable air conditioner works great. I live in an area that usually doesn't need a/c. This air conditioner cools down the house on those days that get overly hot.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear this unit is working great for your needs.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does a fantastic job of cooling down my space. The downside of it is that it doesn't seem to accurately read the temperature of the room, so it doesn't turn itself off when it should. I think the problem may be that the temperature gauge is too close to the heat outlet area.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Honeywell ac unit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good window ac unit! Cools my bedroom very well! Better than most ac units.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - White
I would recommend this to a friend - Pros mentioned:Cooling, Noise level
Rated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It runs quietly and keeps the room super cool!
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Not as cold as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is very nice & pretty quiet. I just thought it would make my room cooler.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Hi Shann, Thank you for sharing your thoughts on the design and noise level of this unit. We are happy to hear that you enjoy those two aspects of this Portable Air Conditioner. Regarding the cooling efficiencies of these units, they are affected by environmental factors, and there are ways that we can increase the efficiency of Portable ACs. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected] so we can help provide a solution for your room conditions. Thanks again!
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Excellent portable air conditioner!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this portable air conditioner immediately after my portable of 11 years was fried by a power surge following a brown out. No hesitation about the purchase...same manufacturer, same BTUs. It's been running non-stop for two weeks. I am very pleased and highly recommend Honeywell portables.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great portable unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Window mount hose kit is real good and simple to install. You can have this unit operating in about 15 minutes. Easy to operate and remote is fantastic.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend Rated 5 out of 5 stars
Got what I paid for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A/C works great as long as you are realistic about the space you are trying to cool. So many factors play into how well your home will cool down from one source. Wish Inwould have gotten the 14,000btu version for a bit more but the 12,000btu is no slouch. It would be better to have too much cooling power and bring down the fan speed than have too little and have it run non-stop. As commenters have said in previous posts, constructing the hose is not the easiest but more specifically the plastic "nozzle" that attaches to the window piece is the main culprit of frustration. If you use a small blunt object to help snap the two sides together it's not too bad. Just be aware the little plastic posts are easy to break off with improper force.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Life is much less sweaty!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been screaming hot and humid in upstate NY - high 80's with 90% humidity makes you want to jump out the window. Fortunately, this AC unit does a nice job of cooling the upstairs of the house. It's relatively quiet and the remote is helpful for the elderly inlaws.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Awesome for Medium/large rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For sure this will do 450 sq ft even more if you place it on a window with shade. It will take a few minutes to cool a room that’s hot but it does it fairly quickly and you’ll notice the difference
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thanks for your review, Berto! We're happy to hear this Portable Air Conditioner is working well to cool your hot room down this summer, and we appreciate you taking the time to share your thoughts with us.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Excellent AC!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was in a pinch and needed an AC while the main house unit went down. Didn’t want to put in a window unit since it would be seen from the Main Street so I purchased this unit. Excellent cooling and dehumidifier! I was technically cooler a larger space than what it’s rated for with no issues.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Rated 4 out of 5 stars
Chills not cold
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps a small room cool , has a valve on the bottom that needs to be checked often and drained. Unit stops when full of water.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
No, I would not recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Easy peasy to set up and cools like a charm.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I didn’t purchase a window unit for my room that only has horizontal sliding windows. While it is large and bulky in its appearance, it is reasonably quiet and oh so effective. Can easily be taken down after the three months of the year when it is needed.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Helps cool whole house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While our unit is located in the living room, the adjoining three bedrooms and the kitchen dining room are also cooled enough to weather the over ninety degree days we’ve had. Such a great purchase to help us delay getting a central air unit.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Hi, Thanks so much for your review! We are glad to hear you enjoy the functionality of this Portable Air Conditioner and that more than one room is benefiting from the cool air it produces. We appreciate you sharing your experience with us.









