Customer Ratings & Reviews
- Model:
- HL12CESWG
- |
- SKU:
- 5077646
Customer reviews
Rating 4.2 out of 5 stars with 865 reviews
(865 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 550 Sq. Ft. Portable Air Conditioner's cooling capabilities, with many stating that it works exceptionally well in cooling individual rooms. The air conditioner is also praised for its quiet operation, with customers appreciating the low noise level. However, some customers express concerns about the product's price, considering it to be expensive. Additionally, a few customers mention that the air conditioner is quite heavy and difficult to move.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Cold, cold, cold!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Keeps an upstairs room frosty and cold.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Rated 5 out of 5 stars
fantasic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for a portable ac unit. Works great. We love it.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great and keeps my garage cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps garage cool. Great portable unit for the price.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
Rated 4 out of 5 stars
Good for hot weather
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really fast to cool down my room temperature, but it too heavy . I can not move it by myself.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Thanks so much for your review, Annie! We're happy to hear you enjoy the features and functionality of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us.
Rated 3 out of 5 stars
Works well for now, will work better with kit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this open box rated excellent condition online. Missing window exhaust kit, excellent condition states all part are there except the manual. They offered me 10% first, but that wasn't going to cover the kit cost. Search for kit online and settled for the cost of the kit as a refund. I should of returned it and bought a new one I found on sale for $30 more than the open box. But I didn't want to wait another week to cool off in this heat.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendRated 4 out of 5 stars
very efficient unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.air conditioner makes installation and removal a breeze. can be used in different rooms without having to mess with a window or sealing up openings.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great portable Air conditioner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful portable Air conditioner that easily and quickly cools a large area.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend Rated 3 out of 5 stars
Works, but not as well as it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, once you get this thing set up, it's a decent piece of equipment. Unfortunately, it doesn't combat extreme temperatures outside of confined space. It also doesn't come with clear instructions. Before you buy this unit, research videos online on how to set one up and how they connect to your window. Also look for tips on handling potential condensation build-up in the unit. Overall, for a small room, it works fine. Unfortunately, it's supposed to be able to handle much larger areas and it just doesn't cut it. We returned it within a week.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a portable unit. Is exactly what product says it was. Very satisfied.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend Rated 2 out of 5 stars
I paid how much for this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this A/C 2 stars simply because it hasn't been hot enough where I live to run it more than 5 or 6 days in the several months I own it. I've owned a Continental Electric portable A/C (yeah, I never heard of it before either) for years and NEVER had to drain it. I ran this in dry mode by mistake and needed to drain it in about 2 hours. Of course, when you schedule it to start 1 hour before you come home and, when you arrive, you're met with a message to empty it and it's 90 degrees in your apartment, well, you get the picture. There were no reviews available for this model but other Honeywell A/C's were rated fairly well. What helps make this machine a true nightmare is the hose connections on both ends of the hose. I have duct tape on the part that "fits" in the window. It came in 2 parts but the parts do not fit together well. My windows width is 32" and I will need to get part of the hole cut in the board that fits in the window to be able to fit the connector into it. The other connector in back of of the machine could also be better designed.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
No, I would not recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great Air Conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Portable Air Conditioner cooled my great room without any problem
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review and choosing Honeywell.
Rated 4 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit for the cottage. Have used it a few days in 85 degree weather and has kept the cottage at a very comfortable 70 degrees. Unit is very quiet.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Performs Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does a good job cooling a room. It does what it says it will do.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend Rated 4 out of 5 stars
Excellent option for portable AC!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing product, the reason why I gave it 4 stars is because it can be somewhat loud. But besides that, it is an excellent product.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice air conditioner. Keeps a 550sq ft apartment nice and cool.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Awesome and works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so thrilled with this purchase. We sleep better and stay cool.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
It works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It cools my sun room very well. Much better than my old one.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend Rated 3 out of 5 stars
Good looking unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked overall as described. It could not handle the humidity of a just under 500sq feet efficiency. The appartement had a temperature of 88 before we turned it on. After 5 days it only cooled down to 77, with a two hour stint at 75. We were no able to get it to cool down anywhere 68 which was our goal. It constantly filled up bucketloads of water, condensation from the humidity. It performed better as a dehumidifier than as an air conditioner.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Apologies on your experience with this unit. Our portable air conditioners work best in well insulated, enclosed spaces. Though this unit can cool a space of 550 sq.ft, room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency. There are ways to increase the capacity of these units.
Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo @jmatek. com with the reference code number BBC0812. We look forward to making this right for you. Thank You!
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great Air flow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with cooling capabilities!!!!!!!!!!!!
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thanks for your review, Anna, we're happy to hear you're enjoying your new unit and the cooling capabilities!
- Pros mentioned:Cooling
Rated 3 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did an ok job cooling the living room. Worked much better in my bedroom..
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for the review. Our Honeywell Portable Air Conditioners work best in enclosed spaces and are not intended for open areas. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thank You.









