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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 865 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the 550 Sq. Ft. Portable Air Conditioner's cooling capabilities, with many stating that it works exceptionally well in cooling individual rooms. The air conditioner is also praised for its quiet operation, with customers appreciating the low noise level. However, some customers express concerns about the product's price, considering it to be expensive. Additionally, a few customers mention that the air conditioner is quite heavy and difficult to move.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 865 reviews
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Decent AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm fully satisfied with this AC unit. Despite somewhat less efficient than window unit, it cools room space to comfortable temperature

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The portable air conditioners works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up cools down a room in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made this summer. Easy to install and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid AC unit but it wasn't powerful enough to cool the room I needed it for.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're glad to hear you enjoy the functionality of this Portable Air Conditioner. We offer many units with different BTU ratings, and we'd be happy to recommend one that'll work well for the room size you need it to. At your convenience, please give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected] so we can assist. Thanks again for your time and thoughts. JMATEK

  • Rated 4 out of 5 stars

    Great bedroom AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to cool off a bedroom quickly. It is pretty noisy however. Very easy to put in and takes up minimal floor space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale this unit because 500 it was too much but it does the job.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. JMATEK

  • Rated 3 out of 5 stars

    Great Quality, Poor Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this air conditioner is very well built; however performance isn’t there. I live in an apartment in Portland that is 410 SQ Ft and this air conditioner is rated for 550 SQ FT. On really warm days it struggles to keep the apartment cool. For example today it was 87 degrees outside and inside my apartment it struggled to keep the apartment at 77 degrees. So my advise is to try a different unit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Btu

    Rated 3 out of 5 stars

    Not sufficient capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice quality, but not sufficient even for 14K btu/hr. We ended up getting a 10K window unit that worked much better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    extra air conditioner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit works well, I would not use in a room with high ceiling it has a hard time catching up to the temp desired

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is totally worth the money , easy to move room to room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't really feel like it's working ,it's easy to move around it looks good in the room but not to happy with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Exactly what was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and provides the cool air I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Portable AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a Good Rating because although it is easy to setup and provides cool air, does not provide cool air up to 550 SQ FT as mentioned

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. The cooling efficiencies of these units depend upon various environmental factors and there are ways to increase them. Please do give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected], for us to help you with this situation. Thank You ! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It is worth the money for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product it really cools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good...I would insist the best buy customer service at " Dedham" ,MA to be more customer proactive and focus ... for the folks who help customers at " store pick up".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac in our home doesn't cover the basement well. This ac is so much quieter than our last and cools perfectly. It's used for our hobby area and is about 750 sq ft. Considering it's rated for 550 sq ft. it does it's job and then some. Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner, very powerful and soundless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not worth its value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of this air conditioner is the extraction of humidity from the room and the portability of it. Not strong enough for a room of 400sq/ft. Found myself still turning on 2 fans at home to really feel a difference. When returned I noticed 6 of these units returned the same day.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi Joe, We're sorry to hear about your experience with this Portable Air Conditioner. The cooling efficiencies of these units are affected by environmental factors, and there are ways that we can increase the efficiency of Portable ACs. We'd love to be able to hear more about your room conditioners so that we can suggest a unit that'll work well for you. Just give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected]. Thank you. JMATEK

  • Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would change is the slide for the window vent. I had to cut down the slide myself to make it fit in the window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air conditioning

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t put out as much cold air as I expected. Good for a bedroom only option don’t expect much more.

    I would recommend this to a friend