Customer Ratings & Reviews
- Model:
- HL12CESWG
- SKU:
- 5077646
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 550 Sq. Ft. Portable Air Conditioner's cooling capabilities, with many stating that it works exceptionally well in cooling individual rooms. The air conditioner is also praised for its quiet operation, with customers appreciating the low noise level. However, some customers express concerns about the product's price, considering it to be expensive. Additionally, a few customers mention that the air conditioner is quite heavy and difficult to move.
This summary was generated by AI based on customer reviews.
Didnt work properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a studio apartment the Unit wasnt able to produce cool air when it was over 90 degrees. I ran the unit multiple times. It felt like a 600 fan running. I took the item back before the 15 days were up.
No, I would not recommend this to a friendpoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would never buy again we had a window air conditioner before getting this floor model window cooled down much more than this one would never recommend these to anyone!!!!!
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi, we’re sorry to hear about your experience with our Honeywell Portable Air Conditioner. The cooling efficiencies of these units are affected by environmental factors, and there are ways that we can increase the efficiency of Portable ACs. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected] and reference code number BBA1126 so we can help provide a solution for your room conditions. Our Portable Acs are covered by a one year warranty so you might be eligible for an exchange/warranty replacement if the unit was purchased new. We look forward to making this right for you.
doesn't do what it states
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this ,because it bin not work as stated. I only have about 150 square feet to cool and it couldn't cool that down . Sorry for the cost it is worth it.
No, I would not recommend this to a frienddoesnt hold temp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.air conditioner has 3 speeds on low its noisy and it doesn't hold the set temp meaning if you set it at 75 the compressor will continue to run until it reaches 71.
No, I would not recommend this to a friendNot worth the cost
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used in a 450 square foot garage apt and cooled the room 2 degrees lower than outdoor temp. Not worth money.
No, I would not recommend this to a friendBuy a window AC Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this type of unit if you need it to really cool an area. Buy a window unit if you can.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi there, we're sorry to hear this unit wasn't able to properly cool your home. This is certainly not what you'd expect and we would like to discuss this further. At your convenience, will you give us a call at 1-800-474-2147 Monday - Friday between 8:30 am - 5:30 pm EST or send us a note at [email protected]? We look forward to hearing from you so we can help make this right. Thank you.
Don't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not what it's cracked up to be, works to hard and don't do any justice on cooling the room down.
No, I would not recommend this to a friendDon't reccomend this brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning the item, it's just a $600 fan . Doesn't cool the room.
No, I would not recommend this to a friendWouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cool off a single bedroom at all I would not recommend this to anyone especially for the price that it costs.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear about your experience with this unit. Our portable air conditioners work best in well insulated, enclosed spaces. Though this unit can cool a space of 400-550 sq.ft, room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency. There are ways to increase the capacity of these units. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo @jmatek. com with the reference code number BBA1005. We look forward to making this right for you. Thank You !
Portable Air Conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not how it took forever to cool off my room and it was running water on the floor.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi, we’re sorry to hear about your experience with our Honeywell Portable Air Conditioner. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected] and reference code number BBA1129. We look forward to making this right for you.
Not Worth The Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can buy a window unit as they are more efficient. The unit was noisy and pulls air from the inside which makes no sense.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Yes, window air conditioners are more efficient, however, they are not portable as Portable air conditioners and can be moved easily from room to room.
Portable Air
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a complete waste of time. It couldn't even keep up with my smallest room.
No, I would not recommend this to a friendEasy to install just didn’t cool the space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t cool at all. Returned to store and purchased a window unit
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi Lynn, We're sorry to hear that this Portable Air Conditioner didn't cool down your room as expect. Many factors can contribute to the effectiveness of these units, and if you ever have any questions for us in the future please feel free to give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected] so we can help provide a solution for your room conditions. Thank you.
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not cool room size it says it will. And air doesn't feel as cold
No, I would not recommend this to a friendHoneywell air conditioner we wanted for hurricanes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was broken when it arrived and the box wasn’t even sealed!
No, I would not recommend this to a friendDid not even power ON when unpacked new straight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even power ON when pulled new from the box. Ridiculous!!
No, I would not recommend this to a friendDon't work very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One week I had to drain it in two days didn't like it
No, I would not recommend this to a friendToo weak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This AC does not do what it promised, very disappointed.
No, I would not recommend this to a friendWasn’t cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It blew out hot air dint cool anything off in my place took it back
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Apologies on your experience with this unit. Our portable air conditioners work best in well insulated, enclosed spaces. Though this AC can cool a space of 450-550 sq.ft, room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency. There are ways to increase the capacity of these units. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0719. We look forward to making this right for you. Thank You !
Not worth money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work to the ability posted on box at all. Waste of money
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Apologies about your experience with this portable air conditioner. This specific model can cool a space of up to 550 sq. ft. The cooling efficiencies of these units depend upon environmental factors and there are ways to increase them. Please do give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected], with the reference code number BBA0608 so we can help. Thank you.