Customer Ratings & Reviews
- Model:
- HL12CESWG
- |
- SKU:
- 5077646
Customer reviews
Rating 4.2 out of 5 stars with 865 reviews
(865 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 550 Sq. Ft. Portable Air Conditioner's cooling capabilities, with many stating that it works exceptionally well in cooling individual rooms. The air conditioner is also praised for its quiet operation, with customers appreciating the low noise level. However, some customers express concerns about the product's price, considering it to be expensive. Additionally, a few customers mention that the air conditioner is quite heavy and difficult to move.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very easy to use right out the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was very easy to set up.It performed exceptionally well for the space I had it in.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear that you're satisfied with the overall performance of our Honeywell Portable Air Conditioner.
- Pros mentioned:Cooling
Rated 4 out of 5 stars
Works well in a small space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works well, but didn't cool as much of an area as i was hoping. I wound up moving it o a smaller room in my house and it worked fine. But don't expect it to cool anything larger than a small office or bedroom.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Hi Eric, Thank you for your review. We're glad to hear that overall you enjoy the features and performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. We'd be happy to note your feedback on the cooling functionality of this unit for product improvement purposes. If you have any other questions or thoughts that you'd like to share, we'd love to hear it and invite you to reach out directly at [email protected]. Thanks again!
- Pros mentioned:Cooling
Rated 4 out of 5 stars
Worked well for what we needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this in a emergency situation when our Motorhome air conditioner broke on a trip and the weather was extremely hot. It quickly cools off the space and maintains the temp you set. It vents out a window. The spacer for the window was the wrong size for our application so we used thick foam poster board to create a place to vent.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Hi there, Thanks for sharing your experience with us. We're happy to hear you're enjoying your new unit and we're happy to hear it's helping to keep your motorhome cool and comfortable!
- Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
This was critical when our A/C died at 95 degrees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up and cooled a bedroom to perfection. We moved it around to other rooms to help. It can’t cool more than 1 room effectively but it helped out.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling, Installation
Rated 5 out of 5 stars
Keeps me cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has been running for a little over 2 months now and has been keeping my space nice and cool. It was an easy set up.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 4 out of 5 stars
Nice Air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product. It's easy to use and set up is easy too.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Good air conditioner for bedroom
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner takes a while to cool the room, however the room stays cool. Also it is louder than the window unit we used to have. I really like the timer feature and that it also has a dehumidifier setting ( great for our traditional Hawaiian home)overall pretty good product for the price.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:CoolingCons mentioned:Weight
Rated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cools down my room less then 15 mins really heavy machine though but has wheels
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thanks so much for your review, Ryan! We're happy to hear our Honeywell Portable Air Conditioner is working well to keep you cool and comfortable this summer.
- Pros mentioned:Cooling, Size
Rated 5 out of 5 stars
Great air conditioner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is more than what I expected it cools my room very well and I recommend this product for small rooms as well.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Cooled down a big room by attic over garage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need a big condensate bucket/pale to catch the condensate drain. It does drain a lot and fills the 2 Gallon bucket up in 24 hr. Overall, it did a nice job cooling the room we put it in. I vented the discharge hose into our attic as we have windows that roll out.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Worked very well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept things cool during the hot days of this summer. I have no complaints at all for this product. It was very easy to setup and use.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, a little on the pricey side but it does an excellent job and is easy to use. Setup is a bit of a pain with the window exhaust portion as it doesn't seem to have pins set for standard window widths. Nothing a saw couldn't solve. I do recommend the unit for dehumidifying as well.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 3 out of 5 stars
Works well, but is loud.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Others have said this doesn't cool that well - I have NOT had that problem. We use this in the guest room, and if anything, it gets way too cold. The only drawback I'd say is that even on low, the fan is still loud on this thing. There's no real "low" fan mode. Personally, I always sleep with some white noise - so it doesn't bother me at all (I actually prefer it). However, if you're the type that likes as little noise as possible when sleeping, I'd avoid. The price is a bit much for what it is, but unfortunately I had to get it right as things were heating up. Best Buy had some models last year that were definitely a better value, but it does work. I'd just maybe knock $50 off the price.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Great Air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Honeywell Air Conditioner was very easy to set up. It was much easier to set up than a normal AC and cools the house down within minutes. Very happy with the purchase.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Great AC for bonus room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use in room over garage. Reduces stress on central AC in the summer. Worked great during hurricane plugged into generator after we lost power.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Great air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this yesterday. Easy to install. Bought it for my bedroom and now I can sleep at night. Keeps the room cool. Awesome product.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Cooling, Noise level
Rated 5 out of 5 stars
Super cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing for large spaces and runs quietly. I love it
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friend - Pros mentioned:Cooling, Noise level
Rated 5 out of 5 stars
Powerful and quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an aging Maytag portable AC with this one. Very impressed. Does a beautiful job of cooling our large master bedroom, and does it quietly too.
I would recommend this to a friendBrand response from JMATEK
Posted .Hi Jeff, Thank you for your review. We're glad to hear you're enjoying your portable air cooler!
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Fantastic AC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an older, less powerful AC in our bedroom and this new AC blew it out the water in performance. I feel like we being more energy-efficient too as this unit seems to cool the space faster and keep it cool by effectively turning off the condenser when goal temp reached and then kicking condenser back on when needed (fan runs continuously). Also, instead of just displaying thermostat setting on the digital display, this unit actually displays the current room temperature.
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Btu
Rated 2 out of 5 stars
Not what I expected for the high price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a day, and I am disappointed. It's a 12,000 btu unit, and after hours connected in my living room it didnt cool it at all. I decided to move unit into my room was able to feel a slight coolness in the room, I was advised for my living room size 12,000 btu should take care of it, not sure if I'm keeping it. Should have gone with window unit instead, much cheaper may I add
This review is from Honeywell Home - 550 Sq. Ft. Portable Air Conditioner - Black/White
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi Don, Apologies for any inconvenience this may have caused for you. If you have any questions for us, please don't hesitate to reach out. You can connect with us Monday - Friday, 8:30 am - 5:30 pm EST, at 1-800-474-2147 or [email protected]. We are happy to help and would like to make sure everything is working properly for you.









