Customer Ratings & Reviews
- Model:
- HPA5300B
- |
- SKU:
- 6412444
Customer reviews
Rating 4.7 out of 5 stars with 1054 reviews
(1,054 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the product's improved air quality, quiet operation, and overall performance. They also appreciate its ease of use, effective odor removal, and compact size, with many finding it beneficial for allergy relief. However, customers are negative about the expense of replacement filters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air quality, Noise level
Rated 5 out of 5 stars
Very quiet and seems to work good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet in normal modes but in turbo it’s about as loud as a regular fan. I shined a laser near the intake and can see dust particles being sucked in while the output is almost clear. The light changes from red to yellow to green to indicate how much pollutants are in the air. I plan on purchasing more of these as I can afford them.
I would recommend this to a friend - Pros mentioned:Air qualityCons mentioned:Filter cost
Rated 3 out of 5 stars
It’s ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see this is a very powerful air purifier. Good for large rooms and the sensor is pretty good. But it doesn’t help with odors in the house. Apparently I have to buy an S filter for that which is not available anywhere! Also, too many filters that I have to replace! If ur willing to deal with the negatives then u might like it. Also, this thing is big and bulky.
I would recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this air purifier did not meet your expectations. If you would like some help finding the right air purifier for you, please contact us at SocialSupport@helenoftroy.com.
- Pros mentioned:Air quality, Noise level
Rated 5 out of 5 stars
Great light-off feature. Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really loving this air purifier. It's efficient, and I'm sleeping better. The light dimming feature is fantastic. Such a small detail, but something I wish more things had. It does seem a little louder at times, but not ridiculous. Mostly loud on the turbo mode, which I would sort of expect anyway, like a big fan. Bottom line, I've had it almost a month, and I'm really glad I bought it.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Overall performance
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, very quiet, really easy to use. Great for a bedroom.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
THE best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It filters the air wonderful. Am looking to buy another one. The pm.2 reader is accurate and very percise. I like how it operates ozone free and mechanically. The best choice for clean air really. The only thing i dont like is the expensive air filters/pre filters. And have to pay out of pocket for odor reducer carbon filters. Other than that, highly recommend.
I would recommend this to a friend - Pros mentioned:Air qualityCons mentioned:Filter cost
Rated 4 out of 5 stars
Purifier Yes, Filters No.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this air purifier a lot. It is easy on the eye and it seems to work well at ridding the air of unwanted particles. The only reason that I don't give it 5 stars is that the replacement filters are, to me, expensive, and I did not take that into consideration when purchasing the purifier. I do not see why the filters need to be so costly except for the fact that once the purifier is bought, the customer is stuck with purchasing the new filters, no matter the cost.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Big and effective and quiet air filter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, bigger than we thought, very quiet but very effective at capturing all the dust. Filters easy to remove and clean. Great for a household with 3 hairy dogs.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
I love this thing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing and it works like a dream. It’s whisper quiet but powerful. The only drawbacks are the super bright lights and I don’t know how to clean it yet.
I would recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We’re delighted to hear you love it and find it so quiet yet powerful! We appreciate your feedback about the bright lights and cleaning, as both are important for a great experience. For cleaning, please refer to the user manual for safe, step-by-step guidance, and we’ll also share your comment on lighting with our team. For additional help, please reach out to SocialSupport@helenoftroy.com and our team will be more than happy to assist you. We're here to help!
- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Good quality air purifier.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ordering was easy and delivery prompt. The HPA5300b seems well-designed and is easy to use. After one moth, it works well and is amazingly quiet, except at the highest (Turbo) setting which I have yet had to use.
I would recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We appreciate your feedback and will share this information with our team. If you require assistance, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website.
- Cons mentioned:Filter cost
Rated 4 out of 5 stars
Costly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Honeywell Insight 500 Sq. Ft. HEPA Air Purifier works pretty well, the draw backs however are it is not energy rated, the filters are expensive and even after calling the company itself, left things confusing because you have to buy special extra filters for smoke odors, kitchen odors or pet odors, it lists them as hepa filters when you look them up and say they only last up to 3 months yet the company says the hepa should last a year. Another annoying problem is when you go to purchase the regular hepa filters you only get 2 in the box and this unit takes 3 so you have to spend over 100.00 and get 2 boxes just to have 3 hepas. The pre filters come folded in a box and you have to cut them to size, they are thinner than the one that comes with the unit and they are flimsy
I would recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for reaching out to us. Please note, the S filters for smoke, kitchen odors and pet odors are available to purchase separately, as these are optional filters that are not required for operation. However, be advised, we do offer multi packs for the HEPA filters. Also, we'd like to look further into these replacement Prefilters you have that are thinner and flimsy, as this is not what we'd expect from this product. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
- Pros mentioned:Noise level, Odor removal
Rated 5 out of 5 stars
Less Dusting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quiet unit. The rooms that the unit services are almost dust-free. I have had several Honeywell units over the years. I like them because you can find the filters for them years later. I have had others and can never find filters down the road. Operation is easy as well.
I would recommend this to a friend - Pros mentioned:Air quality, Odor removal
Rated 5 out of 5 stars
It's Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing works great. We have an old man kitty that needs a litter bin where stairs aren't a factor. The purifier really helps with the dust caused by the litter we use, and the odor. It also turns red if you toot into it.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Great Purifier for Daily and Emergency Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During the heavy smoke that came down from Canada into the DMV area, this Air Purifier was wonderful. I have really bad asthma so I needed something that would keep our main living space clean and safe. This did a great job of that and I had no breathing problems the entire time. It also has 3 timer settings which is great for nighttime setting. Oh and the turbo function is great to have. You don't really need it for everyday use but the initial cleaning stage and for when you need your space cleansed quickly, it is great. Highly recommend this product.
I would recommend this to a friend - Pros mentioned:Air quality, Odor removal
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we like this quite a bit. It does a fantastic job of cleaning the air and removing odors. We have a pitbull that can truly create a noxious environment and this machine does the job.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Great value air cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been running this air cleaner constantly for the past year. It is set on auto and it is doing a great job. It speeds up when it detects any smell or dust, or anything out of ordinary, including perfumes! It is designed for. 500 sqft area but I use it in a smaller space because I have lung and breathing issues. I am very happy with it.
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Filter cost
Rated 5 out of 5 stars
Great, quiet air filter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, ultra quiet, we leave it on low. The filters are expensive, though, and you can use them up quickly for cigarette smoking, etc.. so it's better to smoke somewhere else and use this for everything else.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Allergen Plus HEPA Air Purifier from BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello and thanks BestBuy, for my new Honeywell HEPA air purifier, it works the best for my apartment and bedrooms, the operation is simple and easy, and I can now breathe safely and clean with no worries of contaminations, once again thanks BestBuy for another home appliance that is now part of my family. Best Val
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Great hepa grade air purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and seems to be working smoothly so far. Easy to use, love the different settings. Wish it was on wheels so I could move it to different rooms if needed. Glad I didn't spend a small fortune on a Dyson.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
My Air Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, you can feel the difference in the air almost immediately. The Turbo opción it’s a bit noisy but not in a bad way (more like a regular Fan on high really) but get a LOT of air and cover the area faster. About filters...like someone mentioned before the Box come with 2 filters inside and you have to put 3 on the Machine so if you can buy 3 boxes so you can have for the next 2 changes. (So far the ones that comes with last over 6 months, the one I have it’s about to hit a year and still running and working great) so even that you have to spend like $55 per box with only 2 filter out of 3 the life expectancy of the filters it’s very good. This one it’s was a gift to my brother that was having a new baby girl and well we want to protect our little ones the best we can....don’t we?!? Honestly GREAT Product I will be buying another one for the first floor sometime soon.
I would recommend this to a friend - Pros mentioned:Air quality, Noise level
Rated 5 out of 5 stars
Great air filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd unit. They run quiet & appear to filter the air as reviewed. We also purchased a small unit for the bedroom. Purchased during forest fires in our area causing the air quality to become unhealthy. The units filtered the smoke & smell from the air.
I would recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you so much for your feedback. We will share this information with our team. If you require assistance, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website.








