Customer Ratings & Reviews
- Model:
- HL12CESWK
- |
- SKU:
- 5077503
Customer reviews
Rating 4.2 out of 5 stars with 865 reviews
(865 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 550 Sq. Ft. Portable Air Conditioner's cooling capabilities, with many stating that it works exceptionally well in cooling individual rooms. The air conditioner is also praised for its quiet operation, with customers appreciating the low noise level. However, some customers express concerns about the product's price, considering it to be expensive. Additionally, a few customers mention that the air conditioner is quite heavy and difficult to move.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Cool AC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this AC in May 2018. My AC unit went out too much money too fix. So I brought this AC to keep me cool and comfortable for those hot days.
I would recommend this to a friendRated 5 out of 5 stars
Works fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine for now. I don't know how long it will last. I bought other company's and it only lasted 2 years. We will see.
I would recommend this to a friendRated 3 out of 5 stars
just ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good in my bedroom but not very good in the living room. for the square footage it should work in my living room but struggles to cool very well. won't buy this product again. sticking to lg for my cooling needs
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect for the bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very thankful that I bought this item and it's been a great friend to me especially during the hot weather times
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friendRated 5 out of 5 stars
Great Portable A/C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This A/C keeps a good size room at a cool temperature. Quiet running for the most part. Lives up to its advertisement.
I would recommend this to a friendRated 5 out of 5 stars
Easy to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live in an apt / keeps me cool - just wish it kept more than 1 room cool - the room it is in - but I am grateful for that
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for my great grandbabies. I am thinking of buying 3 more.
I would recommend this to a friendBrand response from JMATEK
Posted .Thanks so much for your review, Kathy! We're happy to hear you enjoy the features and functionality of our Honeywell Portable Air Conditioner, and that it's working well to keep your grandkids cool and comfortable this summer. We appreciate you taking the time to share your experience with us.
Rated 3 out of 5 stars
Constantly running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Air conditioner doesn't seem to be very efficient -it is constantly running. It never seems to reach its set temperature, but when it does, the fan is still on.. haven't tried the dehumidifier feature yet
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok for single room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pretty happy with this a/c. However, I like room to be cold. It will bring the temperature down to 70 even when I set to 63. I also bought a larger unit then what was suggested for the room size.
I would recommend this to a friendRated 3 out of 5 stars
Cools well, window adaptor is terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The window adapter can fit a 26 inch window, or beyond 33 inches, but nothing inbetween. The directions literally day to bring a piece to the hardware store to have it cut if it doesn't fit. Buyer beware!
No, I would not recommend this to a friendRated 3 out of 5 stars
Mobile AC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well considering the uninsulated room it is cooling. We have triple digits, and the ac keeps the garage between 80-82* when set at 75*.
This review is from Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White
I would recommend this to a friendBrand response from JMATEK
Posted .Hi Mick, Thank you for your review. We are delighted that you are enjoying your Honeywell Portable Air Conditioner! If there are ever any questions about the unit, please contact our Customer Support team at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday. Thanks again!
Rated 5 out of 5 stars
Fun
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This amiibo is magical! It’s one of the best amiibos yet! I just keep copying and pasting just for the points.
I would recommend this to a friendRated 5 out of 5 stars
Works great for a couple of connected rooms!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job of making the living room more comfortable during really hot days. Noise is noticeable, but ok.
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how this worked. It really cools down the bedroom quickly.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Air Conditioner
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Portable Air Conditioner I bought is a bargain got much use out of it and still works great.
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Water collects faster than other units.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit for my mom and she doesn't like waking up in the middle of the night just to drain the water and start the unit up again. Seems to just take 6 hours for the reservoir to fill up which causes the unit to stop. I have another portable air condition that does a better job at maintaining condensation and it's $100 cheaper. If you really want to use this unit in dry mode, you'll need to cut out a hole out your window screen and buy a longer hose, or get large water basin for the condensation to drain into.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi, We appreciate you reaching out and sharing your thoughts on this Portable Air Conditioner with us. We're sorry to hear that this unit has been filling up with water quickly and requiring drainage at inconvenient times. When this unit is being used in the dehumidifier (dry) mode, we recommend not connecting the exhaust hose and setting up the unit for continuous drainage. Please feel free to give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected] so we can help answer any questions you may have. Thank you.
Rated 5 out of 5 stars
Saved from the Heat!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has saved me from the Summer's Heat, and I don't know how I lived without it all these years.
I would recommend this to a friendRated 3 out of 5 stars
Unit does not cool as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is in a room that is less than 500 square feet and does not keep the entire space cool. If the humidity is high the variance is about 10 decrease less than the outside temp.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my grandmother works perfectly in a small area, a little hard to set up and would not work in a a larger room.
I would recommend this to a friendBrand response from JMATEK
Posted .Hi, thank you for taking the time to share your thoughts on our Honeywell Portable Air Conditioner. We're glad to hear that the unit is working well. Our Honeywell Portable Air Conditioners work best in enclosed spaces and are not intended for large open areas. If there are ever any questions, please feel free to give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected]. Also, if you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
Rated 2 out of 5 stars
Took the humidity out of the room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in hopes of permanently replacing a window unit following installation off replacement windows. We closed off all unnecessary rooms and limited the area to be cooled to about 550 square feet. Couldn’t get the area cooler than 81 degrees even though the unit was on 60 degrees. It never cycled off during the three days it was running. Ended up making something to install in the window so I could reinstall the window unit without damaging the frame if the new windows. Will be returning the unit today.
No, I would not recommend this to a friend











