Customer Ratings & Reviews
- Model:
- HL12CESWK
- SKU:
- 5077503
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 550 Sq. Ft. Portable Air Conditioner's cooling capabilities, with many stating that it works exceptionally well in cooling individual rooms. The air conditioner is also praised for its quiet operation, with customers appreciating the low noise level. However, some customers express concerns about the product's price, considering it to be expensive. Additionally, a few customers mention that the air conditioner is quite heavy and difficult to move.
This summary was generated by AI based on customer reviews.
Cold!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid, I’m happy with the purchase!
I would recommend this to a friendNot what I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It generates heat through the exhaust while at the same time reusing the same cold it already put out to the room
No, I would not recommend this to a friendNice!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy online shopping and super fast delivery
I would recommend this to a friendgreat Portable AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!! Finally I can sleep. I’m very happy with it.
I would recommend this to a friendGreat air conditioner for a larger bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apart from it taking up a lot of space, this air conditionare works great.
I would recommend this to a friendloud
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ac unit is to loud for a kid bedroom and it take to long to get cold
I would recommend this to a friendGreat for medium rooms.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised and hardly ever needs to be emptied.
I would recommend this to a friend- Pros mentioned:Cooling
Very Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the heat rises to the mid-80's to 90 in a completely sealed 350 sq foot room the room will not cool down past 80, if that. Have a portable in our Brooklyn apt from another brand, room if sealed with just a curtain in the hallway of a 600 ft room and cool down to 70. This is a real disppointment.
No, I would not recommend this to a friend Ok for small spaces
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't cool well, compressor never turned off. Had to use a bucket to collect water
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for any inconvenience caused to you because of this unit. Our portable air conditioners work best in well enclosed, insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency. These units work on self evaporation and do not need to be drained unless operating in very humid conditions. At your convenience, please feel free to call us at at 1-800-474-2147 between 8:30 am and 5:30 pm Monday through Friday, or send us an email at [email protected] with the reference code number BBC0623. We look forward to making this right for you.
Air Conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy convenience of not having to put air conditioner in the window.
I would recommend this to a friendOnly for small rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to cool my bedroom, 10x12. During the heat of the day the room got up to 79 degrees. Better than nothing but not for long term use.
No, I would not recommend this to a friendworks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well I would prefer a better exhaust solution
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again!
Portable air conditioning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this portable air conditioning, it is very good I recommend
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does the job and I have been pleased with it, for the price.
I would recommend this to a friendNot used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it works as advertised it looks great. Should work great
I would recommend this to a friendBrand response from JMATEK
Posted .Hi Charles, Thanks for your review! Please let us know how you're liking the unit once you get the chance to use it.
- Cons mentioned:Btu
Does not cool as well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a cheaper portable A/C with less BTU's that cools better
No, I would not recommend this to a friend Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for that today to help ing me on that day thank
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review and choosing Honeywell. If there is anything you may need assistance with or any questions, please call Customer Service at 1800-474-2147, M-F, 8:30A-5:30P, EST. We would be more than happy to assist you.
Packs a punch, great a/c unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At a whopping 12,000 btu this thing cools down my house in no time.
I would recommend this to a friendKind of does what it's supposed to do...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.... as long as you put it in a room smaller than the recommended size of the BTU.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi Tony, Thanks for sharing your thoughts with us. We appreciate your feedback on the cooling capability of this unit. If you have any questions please give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected]. Thanks again.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT COOL WELL for the area its advertised for. Cold air doesn't happen. Cool air at best. Not even close to what I had hoped for. Also, the pan for collecting water is tiny. We hook up the hose and it doesn't drain from the hose and still goes to the pan on the very bottom which is a pain in the rear to change when this is on high carpet. A smaller window shaker truly does a better job than this and I am upset with myself that i bought this. Perhaps this would be okay as a supplemental source of cooling, but not as a primary. Also, assembling the hose is a real pain and keeping it assembled while connecting to the window is just as much of a pain. Good price at least, bad idea if you want cold air.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi, We're sorry to hear about your experience with our Honeywell Portable Air Conditioner. The cooling efficiencies of these units are affected by environmental factors, and there are ways that we can increase the efficiency of Portable ACs. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected] so we can help provide a solution for your room conditions. Our Portable Acs are covered by a one year warranty so you might be eligible for an exchange/warranty replacement if the unit was purchased new. We look forward to making this right for you.