Customers value the easy installation, remote control, and energy-saving features of the smart thermostat. The app is also considered user-friendly. However, some customers have concerns about compatibility issues and the lack of a C wire, while others find the size to be smaller than expected.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-725 of 725 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
Awesome Thermostat
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy 5 wire install, easy programming... was cooling my house and being controlled from my
I would recommend this to a friend
Rated 5 out of 5 stars
Great Thermostat
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great connected thermostat. Was easy to install and setup. Smartphone app makes it easy to change settings while away as well.
I would recommend this to a friend
Rated 1 out of 5 stars
Horrible Thermostat - Very disapponted!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I read all the reviews and understood about the C wire connection. That was not the issue. Best Buy was great! This thermostat does not regulate properly. It is Sooo far off from the actual temperature. I have another digital thermometer and my old thermostat, which still works. House says 74 and it's 82 in the house. It has been averaging 7-8 degrees off. I called Honeywell and asked them about calibrating it. They said no it did not and could not do anything for me. I was so excited about getting the fun thermostat! I am taking it back this week. VERY disappointed.
No, I would not recommend this to a friend
Brand response from Honeywell Support
Posted .
Hi, can you please send us an email with a picture of your wiring to HoneywellHome@honeywell.com? We'd like to help. Thank you.
Rated 1 out of 5 stars
Terrible unit
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to try my hand with a WIFI thermostat. So I bought this Honeywell. Big mistake. I wired it up, set schedules, and I thought I was good to go. 65 degrees outside, the air conditioner kicked on. My HVAC cycled continually.... I will return this... Not happy at all.
No, I would not recommend this to a friend
Brand response from Honeywell Support
Posted .
Hi, We appreciate you sharing your experience. This isn’t what you’d normally expect from us. We’d like to make this right for you. Can you send us an email at HoneywellHome@honeywell.com? Thank you.
Rated 1 out of 5 stars
worst thermostat
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Temperature is never right. cycles on and off all day. Looking to getting something different. Maybe the Nest
No, I would not recommend this to a friend
Brand response from Honeywell Support
Posted .
Hi, We’re here to help! Can you give us a call at 1-855-733-5465? We’ve opened case 00831540 for you. We’re available 8 a.m to 7 p.m. (CST), Monday through Friday; 8 a.m. to 6 p.m. on Saturday and 9 a.m. to 6 p.m. on Sunday. Thank you.