Customer Ratings & Reviews
- Model:
- HPA250B
- SKU:
- 2794011
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the HPA250B air purifier's ability to improve air quality and reduce noise levels, with many praising its quiet operation and ease of use. The Bluetooth connectivity and effectiveness in odor removal are also frequently highlighted as positive aspects. However, customers are negative about the relatively high cost of replacement filters and the overall price of the unit. Some users also noted that the filters may need replacing sooner than expected.
This summary was generated by AI based on customer reviews.
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great air purifier Bluetooth function is the best.
I would recommend this to a friendGreat air purifier.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient. Does just what it is supposed to do. Will get another one later.
I would recommend this to a friendApp worthless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air purifier works fine on it’s on but as for the app, forget it. This feature doesn’t work right. The schedule option doesn’t work at all and never did. I called Honeywell on this and spent a lot of time on the phone and they couldn’t fix it and had no clue on why it didn’t work. They also said they would call me back the next day and they didn’t. I did a live chat with BB and they were of no help either so I’m returning this today and getting my money back. If you don’t care about the app then it’s fine but you’re paying for that feature and it should work. Don’t waste your money on this item if you plan on using the app.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right air purifier for you, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website.
Not A Direct Fan Type
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I was looking for a fan type purifier. This product filters form the front and blows it out the top. Did good but I did end up returning it. Now back on the market for a Dyson like I was from the beginning.
I would recommend this to a friendworks very well...not too noisy even on middle and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works very well...not too noisy even on middle and high fan speeds
I would recommend this to a friendAwesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About the product for our house we are very happy with it
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had good success with this unit, it works well.
I would recommend this to a friendGreat air purifier for medium sized room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recomend this to everyone who owns pets or just anyone
I would recommend this to a friendGood purifier for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works good but is a little loud on high.
I would recommend this to a friendA loud waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air purifier did nothing except make a lot of noise. There was no discernible difference in air quality prior to using this unit. Additionally, it is extremely noisy. I returned it today. Don’t waste your money.
No, I would not recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaned a bit of dust, but far too much still collected in room. Marginally effective.
No, I would not recommend this to a friendEeehh great If you don't mind the noise ;-/
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this less than a month and it seems to that the VOC Sensor (detects harmful odor/bacteria) is stuck on HIGH all the time which is very noisey. The first few weeks it worked great. Taking it into Geek Squad to see if they can fix it or I may just return it an find a more reliable/quiet product.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .I'm sorry to hear that you're having difficulty with our product. Please call our customer service team and let them know about the issue you're having. You can reach us by calling 800-477-0457.
Didn’t appear to make any difference in air qualit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the box says, “Number one rated by doctors,” it didn’t appear to make any difference in air quality, no matter what setting it was set on. In fact, our living room was much dustier when it ran for hours. A white dust formed on all our wood furniture. The front panel kept coming lose and made a rattling sound. Returned it to Best Buy. For $260 some dollars with tax, it was very disappointing.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for taking time to share this feedback and we are sorry to hear that you are experiencing difficulty with our product. We have shared this information with our QA team. Please reach out to our consumer relations team directly so we can help you resolve this issue. Our email and phone number can be found in your Owner’s Manual.
Overpriced and Bluetooth Not Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like stated, it is overpriced! Also, the Bluetooth isn't working. I leave it on all day but I don't know if it actually purifying the air. I don't see any changes in my breathing so far...
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for bringing this experience to our attention. We ask you to please contact our consumer relations team for assistance with your Honeywell Air Purifier. Our team can be reached by emailing [email protected]. Thank you.
Didn’t work for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in this air purifier. In order for it to begin to rid the air of odors in only one room it had to be set on the highest level which was much too noisy to be around.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for taking time to share this feedback. For assistance with your Honeywell air purifier concerns, we ask you to please contact [email protected]. Thank you.
Offgassing Horrible!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As this machine ran, it filled the air with toxic plastic chemical fumes and made it harder for me to breathe. After 5 min, I'm convinced it is the reason the red VOC sensor on it went off!! I let it run for about 8 hours, thinking it would get better as it ran. The air was so bad to breathe, I ended up at Urgent Care. I bought two different Honeywell Air Purifiers, and both smelled bad as they ran. It's not for people with breathing problems and intolerance for strong smells!!
No, I would not recommend this to a friendMalfunctioned Just After 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would skip this model: timer does not work, fan settings do not work, and in order to turn it off, I often have to unplug it.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for taking time to share this experience. This is not what you would expect from this Honeywell Air Purifier. We ask that you please contact our consumer relations team for assistance with your product concerns. Our team can be reached by emailing [email protected]. Thank you.
NOT WORTH THE MONEY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air purifier is definitely way over priced for the quality that you receive out of the box. Only had it for a couple weeks and the fan inside starts to squeak annoyingly even on low. It sounds like the fan is scraping against the sidewall inside the air purifier.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the performance we'd expect from this air purifier. We'd like to look into this to help. Please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com for assistance.
Didn't last 6 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked great for 6 months and then the fan started making noises before it stopped working. I have another Honeywell purifier that has lasted 5 years so maybe I got a dude. Fortunately I purchased the 2 year replacement order I would be out $300. Please purchase the replacement plan if you plan on purchasing thus purifier
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have encountered with our product. We'd like to help. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Not a good purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart feature was substandard. Air purification substandard, my Dyson fan/purifier would flawlessly kick in and get the job done indicating that Honeywell was just making a lot of noise. Returned for refund. Will wait for the new BlueAir Blue to be released. Consumer Reports also has a low regard for this model.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this product did not meet your expectations. If you would like some help finding the right air purifier for you, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website.