Customer Ratings & Reviews
- Model:
- HWM845B
- |
- SKU:
- 6252690
Customer reviews
Rating 4.3 out of 5 stars with 1108 reviews
(1,108 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the HWM845 Warm Mist Humidifier is easy to use and performs well, making it a great size for bedrooms. Many appreciate its quiet operation and warm mist feature, along with its reasonable price. However, some customers have reported an unpleasant odor and find the cleaning process a bit inconvenient.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
It works
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine but is nothing special. It would probably be okay for a small room
I would recommend this to a friendRated 2 out of 5 stars
Not of great quality material
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water tank was not strong and sturdy, it fell once on the carpet and broke. There are much better designs than this one. This product did not meet my expectations , I wouldn’t buy it again
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this humidifier did not meet your expectations. If you would like some help finding the right humidifier for you, please contact us at SocialSupport@helenoftroy.com.
Rated 3 out of 5 stars
Nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It a warm mist humidifier. It only has two settings, so don't expect to adjust it much. It does have a reservoir to put essential oils, but I don't think it's the way to diffuse it. It is fairly inexpensive if you only need it for a few weeks each year.
I would recommend this to a friendRated 2 out of 5 stars
Weird design, won’t stay on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay at the low setting, but we can’t get it to stay on in the high setting. To fill with water, the tank must be lifted off the base, turned over, and cap unscrewed. This is almost impossible without spilling some water.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for reaching out to us. This is not what we'd expect from this humidifier. We'd like to look further into this. Please contact us by emailing SocialSupport@helenoftroy.com, so we can help.
- Cons mentioned:Smell
Rated 1 out of 5 stars
awful smell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a very strong plastic/chemical burning smell that makes this unusable. I can't believe I threw away the packaging before trying; now I can't return it.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear you had this experience. We'd like to help. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Rated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap for good use...........!!!!!!.........!!!!!!
I would recommend this to a friend- Cons mentioned:Smell
Rated 1 out of 5 stars
Smells
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t stand the smell during the first week of use! Had to return. Unfortunate it was a great price, but now I know why.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right humidifier for you, please reach out to us at SocialSupport@helenoftroy.com.
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The humidifier has a 1L capacity but even on the high setting it lasts between 4-6 hours. I think it has really helped reduce static electricity in the main room of the house this winter. Would definitely consider buying additional units for other areas of the house.
I would recommend this to a friendRated 3 out of 5 stars
ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well but is kind of loud for in a room when sleeping
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but too noisy and just only 2 levels can adjust
No, I would not recommend this to a friendRated 5 out of 5 stars
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can see this thing working! My house is soooo dry that we fill it daily. However we aren't shocking each other and my dogs aren't itching from seasonal dry skin. Hurray! I haven't used the spot for oils because of my pets but I bet it would work great.
I would recommend this to a friendRated 3 out of 5 stars
Humidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Products works as intended and does what it is supposed to. You can run it for a little less than 12 hours before you need to be filling it up again. I always recommend a 12x12 piece of tile underneath of it. The bottom does leak. If you look at the way the tray is assembled it has holes in the feet so be careful with where you place this.
I would recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear you had this experience with our product. We would not expect this humidifier to leak. We'd like to help. Please email us at SocialSupport@helenoftroy.com for assistance.
Rated 3 out of 5 stars
not good for a bigger room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't feel any difference in air on a medium sized room
No, I would not recommend this to a friendRated 3 out of 5 stars
ok, not perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less mist. It should have more mist. Vicks is better
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great Humidifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Humidifier for a small room. Had to return it sadly because my room was too large.
I would recommend this to a friend Rated 2 out of 5 stars
Honeywell - humidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay - we put oil to the cap but for some reason, it got into the inside of the machine where water evaporates, and the water flooded. We are not using this but if you are thinking to use it w/o the oil then it is a reasonably priced item
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear you had this experience. We'd like to help. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Rated 5 out of 5 stars
Nice for the bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is awesome and has a spot to put essential oils in to help you sleep at night
I would recommend this to a friendRated 1 out of 5 stars
Don't expect much
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product seems to work fine at the start but within a few minutes of emitting mist, the red light will appear. The tank was still full of water yet the notification states that there is no water, the heating element needs to be cleaned, or etc. There is a flaw in this product and I returned it the next day.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right humidifier for you, please reach out to us directly at SocialSupport@helenoftroy.com.
- Cons mentioned:Smell
Rated 1 out of 5 stars
Plastic smell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a plastic/glue smell that will not go away. Put it in my garage and ran it twice. I am returning it.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right humidifier for you, please reach out to us directly at SocialSupport@helenoftroy.com.
Rated 1 out of 5 stars
Red light is on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was working fine and all of a sudden the red light comes one when the water still halfway. I dont know what happen but theres something wrong with it..I tried to turn it off and turn it back on then it will go back to green and after that goes back to red again when theres still water on the container..its sad that not even a month when I bought it and its acting up after I just got rid of the box. I dont know if I can return it..
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have encountered with our product. We'd like to help. Please contact us by emailing SocialSupport@helenoftroy.com for assistance.



