Customer Ratings & Reviews
- Model:
- HWM845B
- SKU:
- 6252690
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the HWM845 Warm Mist Humidifier is easy to use and performs well, making it a great size for bedrooms. Many appreciate its quiet operation and warm mist feature, along with its reasonable price. However, some customers have reported an unpleasant odor and find the cleaning process a bit inconvenient.
This summary was generated by AI based on customer reviews.
Humidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful machine and so easy to set up for the use.
No, I would not recommend this to a friend- Cons mentioned:Smell
It's off-gassing really badly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This humidifier releases a terrible plastic smell. I've used it for several cycles now, and the smell just won't go away. The smell fills the whole room. I think it's dangerous to your health.
No, I would not recommend this to a friend Not as good as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refilling procedure is awkward...have to turn it upside down to fill and then right side up when full to access handle. Weight of water makes it unsteady when doing that.. A bit noisy too.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this humidifier did not meet your expectations. If you would like some help finding the right humidifier for you, please contact us at SocialSupport@helenoftroy.com.
Not happy with this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn’t turn on easily. You have to play with it turning it on and off until you get lucky enough for it to engage and then it will turn green and power on. Very frustrating.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this humidifier. We'd like to help. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Sent a broken humidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Covid and it’s been a struggle so I was excited to finally get this item in hope it would help . I Followed the instructions and it’s not working ! The red light keeps appearing. I made sure the cord was completely unwrapped , the tank was filled with cool water and waited five mins before turning on . Still not working ! Very disappointed!
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear you had this experience with our product. We'd love to help. Please contact us at SocialSupport@helenoftroy.com for assistance.
- Cons mentioned:Smell
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like a toxic burnt plastic smell, this is for you.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we would expect from this humidifier. We'd like to help. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box. Called support who said, "Yeah, it's defective." Will not be buying their products again.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have experienced. We'd like to look further into this. This humidifier is backed by a 3 year limited warranty. Please contact us by emailing SocialSupport@helenoftroy.com, so we can help.
Don't Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay on. Returned it. They received it on 1/12. STILL waiting for my refund. Not happy.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have experienced. For assistance with your refund, please contact Best Buy directly. If you require technical assistance, please reach out to us at SocialSupport@helenoftroy.com.