Customer Ratings & Reviews
- Model:
- HWM845B
- SKU:
- 6252690
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the HWM845 Warm Mist Humidifier, praising its ease of use, overall performance, and suitable size for bedrooms. Many appreciate its quiet operation and the warm mist it provides, with some finding it effective for use with essential oils. However, some customers have reported concerns about an unpleasant smell and the difficulty of cleaning the unit. There were few complaints about dryness and the heating element.
This summary was generated by AI based on customer reviews.
Sent a broken humidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Covid and it’s been a struggle so I was excited to finally get this item in hope it would help . I Followed the instructions and it’s not working ! The red light keeps appearing. I made sure the cord was completely unwrapped , the tank was filled with cool water and waited five mins before turning on . Still not working ! Very disappointed!
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear you had this experience with our product. We'd love to help. Please contact us at SocialSupport@helenoftroy.com for assistance.
- Cons mentioned:Smell
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like a toxic burnt plastic smell, this is for you.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we would expect from this humidifier. We'd like to help. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box. Called support who said, "Yeah, it's defective." Will not be buying their products again.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have experienced. We'd like to look further into this. This humidifier is backed by a 3 year limited warranty. Please contact us by emailing SocialSupport@helenoftroy.com, so we can help.
Don't Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not stay on. Returned it. They received it on 1/12. STILL waiting for my refund. Not happy.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have experienced. For assistance with your refund, please contact Best Buy directly. If you require technical assistance, please reach out to us at SocialSupport@helenoftroy.com.