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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5198 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers consistently note the minimal noise level and effective close-range cooling of the QuietSet 5-Speed Oscillating Tower Fan HYF260W. Many appreciate the convenience of the remote control and ease of use, as well as the fan's space-saving design. However, some customers feel the fan is not worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,198 reviews
  • Rated 1 out of 5 stars

    Worst fan for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No power plain and simple and for the price tag that it was. I used points on this to knock down the price when it should have been returned now I have no clue where it is in the house.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its not good not terrible just bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good if you put it next to you. I have a small room and it couldn't make it cold. I know its not a AC but its fan and it didnt make it that cold when I put it on the max settings. I would look for another fan

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We apologize for any confusion. This unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. We hope this is helpful. If you require assistance, please reach out to us by emailing SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 3 out of 5 stars

    Normal fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan doesn't give much air but it's good enough to remove some heat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely does anything to help I have to stand right next to it to feel anything. Definitely not worth the cost just got it cause it was the only one I could get within a week at the time

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Hello-We appreciate the time you took to provide a review. This isn't what we would expect from our products and we ask that you please reach out to us directly so we can look into this. We’re here to help. Our email and phone number can be found in your Owner's Manual. Thank you HoneywellSupportTechnician

  • Rated 3 out of 5 stars

    Not powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air is not good. Even at full speed it's not provide cooling

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be more powerful, Overall ok for a small room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet but not as powerful as id like, especially for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is ok. I wish the air could have been colder.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it ..for me it didn't throw enough air ,my fan has throw more air.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re sorry to hear the Honeywell HYF260W QuietSet Tower Fan didn’t provide the airflow you expected. We understand how important effective cooling is and appreciate your feedback. Please feel free to contact our team at SocialSupport@helenoftroy.com if we can assist you further. HoneywellSupportTechnician

  • Rated 3 out of 5 stars

    It is a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tower fan is not any better then the round fans.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was great the first 2 times using...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fan 10 days ago and have only used it twice, maybe 3 times max. I decided to use it again today, after running for 2 hours it shut off (not on a timer). I turned it back on and it shut off again after 5 minutes!

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear you had this experience. This is not what we'd expect from this fan. We'd love to help. Please reach out to us at [email protected] for assistance. HoneywellSupportTechnician

  • Rated 3 out of 5 stars

    Its Ok, not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not move much air .. its good when nearby to the fan

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pulsing high pitch whine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a terrible pulsing high pitch whine that drives you crazy while sleeping on all speeds. I replaced my old fan with this one because it started going out making a high pitch screech.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We apologize for any inconvenience you have experienced with our product. This is not the performance we'd expect from this fan. We'd love to help. Please contact us by emailing SocialSupport@helenoftroy.com for assistance. Thank you. HoneywellSupportTechnician

  • Rated 3 out of 5 stars

    Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice woks well happy with it would recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came out broken. I have returned this item the very next day.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re sorry to hear the item arrived damaged and that you had to return the unit. If you need further assistance, please contact us at SocialSupport@helenoftroy.com. We’re here to help! HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second tower fan by Honeywell both at the same price point. This one has a small base so it’s not stable when the kids bump into it and I had to order a replacement part after it feel over the second time.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Hello-Thank you for taking the time to write a review. We would be happy to look into this further as this is not what we would expect from our products. Please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    NOISY ON LOW SETTING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON A LOW SETTING IT WAS NOISY.THE NOISE STOPS ON A HIGHER SETTING.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear about the experience you've had with your Honeywell QuietSet Tower Fan. This certainly isn't the performance we expect from this unit. We recommend reaching out to our dedicated support team at SocialSupport@helenoftroy.com so we can assist you further. Thank you for bringing this to our attention. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work. It's not as a good fan as others say it is. We got this for our room and we have it at the highest setting and we barely feel anything. I literally had to buy a 15 dollar fan at Target that had way better results than this one and I was gonna return it or exchange it but looks like i missed the window by 10 days. Most stores give you 30 days from your purchase date but i guess best buy only gives you 15 days. Save your money.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the performance we'd expect from this fan. We'd like to help. Please reach out to us by emailing SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Do not purchase IF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to sleep with a good amount of wind blowing on you do not buy this fan is horrible for the price you can do much better it isn't very quiet it doesn't stand up high enough but as I said the worst feature for me it doesn't put out a good amount of air

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate this feedback. If you would like assistance with your fan concerns, please do not hesitate to contact our consumer relations team. Our team can be reached by emailing [email protected]. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money! After 2 weeks of use it stopped working, it stays stuck on the same speed cycle! I took it back to Best Buy and was told I was past the return period!

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear about the trouble you've encountered with our Honeywell QuietSet Oscillating Tower Fan. This certainly isn't the experience we aim for our customers. Please accept our apologies for any inconvenience caused. We recommend reaching out to our customer support team at SocialSupport@helenoftroy.com for further assistance. Thank you for bringing this to our attention. HoneywellSupportTechnician