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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5198 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers consistently note the minimal noise level and effective close-range cooling of the QuietSet 5-Speed Oscillating Tower Fan HYF260W. Many appreciate the convenience of the remote control and ease of use, as well as the fan's space-saving design. However, some customers feel the fan is not worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,198 reviews
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was broken when I got it. Tried to return, but couldn’t. Poor material

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're genuinely sorry to hear about your experience with the Honeywell QuietSet Fan. This certainly isn't the quality we strive for. Please accept our apologies for any inconvenience caused. For further assistance, we encourage you to reach out to our dedicated support team at SocialSupport@helenoftroy.com. Thank you for bringing this to our attention. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m seriously disappointed. The fan is malfunctioned in a month. It cannot be stopped unless unplugged. The speed control becomes a joke. I took it to Best Buy store and the staff said they are not repairing a fan. OK fine at least tell me on your website where I can find repair. It gets one year warranty right. The Honeywell warranty thing is again ridiculous. Almost impossible to find the correct place to register warranty. The whole thing is just a disaster.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We apologize for any inconvenience you have experienced with our product. This is not the performance we'd expect from this fan, and we'd like to help. Please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com, so we can make this right. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    received broken!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just received fan and while taking out of box parts started falling out. apparently the parts are broken pieces of fan bland. very disappointed and aggravated. now I have to return to store which is quite a distant from my home or pack up item and mail back. quality control at best-buy needs improvement.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear about your experience with our Honeywell Tower Fan. This certainly isn't the quality we would expect. We'd like to help resolve this for you. Please contact our support team at SocialSupport@helenoftroy.com. We appreciate your feedback and the opportunity to make things right. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Cute, but weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not strong air flow, even for a small room. Maybe good for sitting very close to a chair or sofa.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We would not expect weak air flow like you are describing. We'd like to look into this in order to help. Please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com, and we would be more than happy to help. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Weak airflow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup; Speed is very low which results in weak airflow

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for your feedback on the Honeywell HYF260W QuietSet Oscillating Tower Fan. We're sorry to hear the airflow didn’t meet your expectations. Please reach out to our team at SocialSupport@helenoftroy.com so we can help look into this further. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Skip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rattled within the first couple weeks of purchase and has become increasingly louder for a “quiet” fan.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the performance we would expect from this fan. We would love to help. Please contact us by emailing SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Stopped working after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the White one first and used it a few months. It stopped working. I returned it and upgraded to the black one, which worked for 2 months and 11 days before it too stopped working. The return period was 60 days. The only option offered was to take it to the Geek Squad to see if they could repair it. I would not recommend this fan.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the longevity we would expect from this fan. We'd like to look further into this in order to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Weak Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent but super weak, you need to have it in fron of you.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We would not expect this fan to have weak air flow like you have described, and would like to look further into this to help. Please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com for assistance. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Tower Fan HYF290B Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cool enough, I have for more than two week I do not like it.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re truly sorry to hear the Honeywell HYF290B QuietSet Tower Fan hasn’t met your cooling needs. We understand how disappointing this must be. Please contact our team at SocialSupport@helenoftroy.com so we can assist you further. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Would not buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t move much air, extremely limited range. Oscillation is a joke. It’s ok if you sit directly in front of fan, however does nothing for other people in the room

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate your time sharing your feedback. Please reach out to us if you would like us to assist you. We can be reached by emailing [email protected]. Thank you. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Disappointing product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan was disappointing. It was flimsy/unstable. We returned it.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We apologize for the experience you've had with your Honeywell QuietSet Tower Fan. We appreciate your feedback and we're sorry to hear this fan did not meet your expectations. If you have additional questions or need further assistance, please reach out to our team at SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this fan for small room not for big room. The manufacture should suggest in their tec details. Otherwise it works good No noise.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate your feedback. We have made note of this and passed it along to our team for further consideration. If you need any assistance with your fan, please email us at [email protected]. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan was working great but one week in i noticed that it would not switch on. As long as i hold the power button it will switch on but as soon as i let go it shuts off immediately.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re sorry to hear about your experience with the Honeywell QuietSet Tower Fan. It sounds like there's an issue with the power button, and we understand how frustrating this can be. Please reach out to us at SocialSupport@helenoftroy.com so we can assist you further and help resolve this. Thank you for bringing this to our attention. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Not worth the price tag.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this fan. It had a grinding noise when oscillating, which is a deal-breaker for me. Not worth the price for that type of build/design quality.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for your review. If you require assistance, please contact us at [email protected]. Thank you. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    does not have much power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not ventilate much but it absorbs cold air from the ac and spreads it to the sides

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rumbles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan rumbles and vibrates loudly out of the box. "Calm" setting seems to be the loudest, ironically.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the performance we'd expect from this fan. We'd like to make this right. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan looks really nice and has a lot of cool features; however it does not blow hard at all. There are different types of levels but the highest isn't as strong as my other tower fans. Will return when I have the time.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for sharing your experience. We are dedicated to providing quality products and service. For further assistance, please contact us by emailing [email protected]. Thank you. HoneywellSupportTechnician

  • Rated 4 out of 5 stars

    Keeps us cool at night!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 8 fan speeds and a remote, there is plenty to like about this fan. the only downside is that it feels a bit fragile. however we have knocked it over by accident a few times and its still going just fine!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high setting is like is low. The only good thing is the little noise.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not what we'd expect from this fan. We'd like to look further into this. Please reach out to us at SocialSupport@helenoftroy.com, so we can help. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Normal fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest setting isn’t the best and the first two settings are practically the same. Works well but nothing special.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This doesn't sound right. We'd like to look further into this to help. Please email us at SocialSupport@helenoftroy.com, so we can make this right. HoneywellSupportTechnician