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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5198 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers consistently note the minimal noise level and effective close-range cooling of the QuietSet 5-Speed Oscillating Tower Fan HYF260W. Many appreciate the convenience of the remote control and ease of use, as well as the fan's space-saving design. However, some customers feel the fan is not worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,198 reviews
  • Rated 2 out of 5 stars

    Not a good choice for a 10 x 12 room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to help cool a bedroom that does not get much cooling from our home AC unit. This unit did not help cool the room and was returned to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for sharing your experience. We apologize for any confusion. This unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room to help create a breeze. If you require assistance, please contact us at [email protected]. Thank you. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Not strong enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wind flow was too low. didn’t cool the room. If the speed is turned up then it’s too loud. Sticking with VORNADO brand

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We would not expect this fan to be loud. We'd like to help. Please note, this unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. For additional assistance, please email us at SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 5 out of 5 stars

    Shiver me timbers...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Holmes Tower Fan that unbelievably lasted 16 years under hard use. Finally the motor went, and after some brand, and consumer reviews decided to go with this Honeywell QuietSet. Lower settings are indeed quiet. As speed is increased so does the "noise." This fan is effective at cooling our bedroom of 16x14 on the highest settings; and competent at providing sufficient air movement around the king bed area during sleep on the lower, quieter settings. Smooth oscillation when needed at approximately 90 degrees. The remote is limited in function, and distance; but a nice feature to have. Well designed overall. Solenoid controls, so non-mechanical wear is a plus hopefully for longevity. The front panel is well lit, and brightness is adjustable. Price matched, and excellent BEST BUY Customer Service to top it off.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is just an hype. I won’t recommend it to anyone else. Waste of money fan work not not even The ordinary fan

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We apologize for any inconvenience you have experienced with our product. We'd like to look further into this. Please reach out to us by emailing SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive , not a good deal, l could have get some tong like this for $30

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please contact us at SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Where’s the air flow?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The redeeming quality of this fan is the style/look, but what a pity I took too long to take back to the store (was no longer able to return). The air flow that comes from this fan is pitiful - even on the highest level, doesn’t even compete with my Lasko fan’s lowest setting. Save yourself and get any Lasko before getting this fan.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for reaching out to us. We'd like to look further into this. Please contact us directly by emailing SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Not much air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help with moving air when my air went out and it didn’t do much more than take up space. Certainly not worth the price. I returned it.

    I would recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate this feedback. We ask you to please contact our team at [email protected] so we can help. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Expensive, no wind relief

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is nice but it serves no purpose as a fan. Very little wind relief from this fan.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Hello-Thank you for taking the time to write a review. We would be happy to look into this further as this is not what we would expect from our products. Please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Bought new, came used.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale $10 off. NO where does my order said this was a return or a refurbished product. But it had clearly been returned to the store, Wrapping already open, padding in incorrect places....works for a few. Then we turn the wall unit AC on, and then this fan starts to sputter. Air flow goes down. Seems to happen only when the AC is on, tired other plugs, and on separate breakers, still sputters.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Hello - we appreciate your feedback. We are here to assist you and ask that you please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Look nice but ! Low air !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of air come out of this. A won’t recommend this to anyone depending on this unit to get refreshing air !!! No a lot !

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Hello - we appreciate your feedback. We are here to assist you and ask that you please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Expensive plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now our AC is out but I have a $20 pedestal fan that works better than this thing. Not only is it short but you can barely feel it unless you're right next to it. Forget cooling off a small room let alone a large one. The "8 speed" "feature" is a joke feels less powerful than a 3 speed

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please reach out to us by emailing SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel it made a great difference, and definitely could've done better research to find one that did a better job.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Now quite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan was quite at first now it makes a knocking sound. I paid of $45 for this fan i should not hear this.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the performance we would expect from this fan. We'd like to help. Please contact us at SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    broke quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i first bought this, it worked great, though after about a month and a half or so. the fan stopped working suddenly.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Hello - we appreciate your feedback. We are here to assist you and ask that you please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Best Buy Return Policy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and works great. Using the new one and it is noisy. Now can’t return it as it’s over 21 days. This return policy is ridiculous.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We apologize for the inconvenience you've experienced with your QuietSet Tower Fan. We're committed to ensuring you have a product that works well and meets your expectations. While Best Buy's return policy is outside of our control, we would like to assist you directly. Please reach out to us at SocialSupport@helenoftroy.com for further support. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    It died after 4 days!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get the fan but it did not last...my excitement faded to frustration the minute it died which was 4 days after picking it up at the store. It is so hot especially in Miami, FL that I needed extra help in the cool down department but this did not work. Thankfully the staff at the store was great and refunded me immediately!

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not what you would expect when using a Honeywell fan. Please contact us by emailing [email protected], so we may look into your experience further. Thank you. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Not a good fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan doesn’t keep my room cold. Instead of keeping it cool it is so hot.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for reaching out to us. Please note, this unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. If you require assistance, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Invest a little more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May look nice but cheap material. Bottom base got little crack when i tried snap it together.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear you had this experience with our product. We'd like to help. For assistance, please reach out to us by emailing SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible unless extremely small space without much need to cool off. Good if it’s not to hot.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not what we'd expect from this fan. We'd like to help. Please contact us directly by emailing SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    cheap product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is a little cheap. the product tipped over and broke. would not stand straight after that

    I would recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please contact us at SocialSupport@helenoftroy.com. HoneywellSupportTechnician