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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5220 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers consistently note the product's exceptionally quiet operation. Many users appreciate that it runs so silently they often forget it's even on.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 5,220 reviews
  • Rated 1 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a rattling noise when it’s on oscillating mode. I thought it’s just the 1st unit I bought. Brought it back in store to exchange, same thing with the new unit. Have to return it.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re truly sorry to hear about the rattling noise with your Honeywell HYF260W QuietSet Tower Fan. This isn't the performance we would expect from this unit. For further assistance or to discuss solutions, please reach out to our team at SocialSupport@helenoftroy.com. Thank you for bringing this to our attention. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Started squeaking on oscillation after 3 weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fan until it started squeaking. And I missed the return date by 2 days. This is after 3 weeks. Wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re sorry to hear that your Honeywell HYF260W QuietSet Tower Fan has started squeaking. If you’d like to discuss the issue or need help with troubleshooting, please feel free to reach out to us at SocialSupport@helenoftroy.com. Thank you for bringing this to our attention. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Cute, but weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not strong air flow, even for a small room. Maybe good for sitting very close to a chair or sofa.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We would not expect weak air flow like you are describing. We'd like to look into this in order to help. Please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com, and we would be more than happy to help. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was broken when I got it. Tried to return, but couldn’t. Poor material

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're genuinely sorry to hear about your experience with the Honeywell QuietSet Fan. This certainly isn't the quality we strive for. Please accept our apologies for any inconvenience caused. For further assistance, we encourage you to reach out to our dedicated support team at SocialSupport@helenoftroy.com. Thank you for bringing this to our attention. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this fan for small room not for big room. The manufacture should suggest in their tec details. Otherwise it works good No noise.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate your feedback. We have made note of this and passed it along to our team for further consideration. If you need any assistance with your fan, please email us at SocialSupport@kaz.com. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    received broken!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just received fan and while taking out of box parts started falling out. apparently the parts are broken pieces of fan bland. very disappointed and aggravated. now I have to return to store which is quite a distant from my home or pack up item and mail back. quality control at best-buy needs improvement.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear about your experience with our Honeywell Tower Fan. This certainly isn't the quality we would expect. We'd like to help resolve this for you. Please contact our support team at SocialSupport@helenoftroy.com. We appreciate your feedback and the opportunity to make things right. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Skip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rattled within the first couple weeks of purchase and has become increasingly louder for a “quiet” fan.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the performance we would expect from this fan. We would love to help. Please contact us by emailing SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Weak Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silent but super weak, you need to have it in fron of you.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We would not expect this fan to have weak air flow like you have described, and would like to look further into this to help. Please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com for assistance. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Stopped working after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the White one first and used it a few months. It stopped working. I returned it and upgraded to the black one, which worked for 2 months and 11 days before it too stopped working. The return period was 60 days. The only option offered was to take it to the Geek Squad to see if they could repair it. I would not recommend this fan.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the longevity we would expect from this fan. We'd like to look further into this in order to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money! After 2 weeks of use it stopped working, it stays stuck on the same speed cycle! I took it back to Best Buy and was told I was past the return period!

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We're sorry to hear about the trouble you've encountered with our Honeywell QuietSet Oscillating Tower Fan. This certainly isn't the experience we aim for our customers. Please accept our apologies for any inconvenience caused. We recommend reaching out to our customer support team at SocialSupport@helenoftroy.com for further assistance. Thank you for bringing this to our attention. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Not worth the price tag.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this fan. It had a grinding noise when oscillating, which is a deal-breaker for me. Not worth the price for that type of build/design quality.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for your review. If you require assistance, please contact us at SocialSupport@HelenOfTroy.com. Thank you. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan looks really nice and has a lot of cool features; however it does not blow hard at all. There are different types of levels but the highest isn't as strong as my other tower fans. Will return when I have the time.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for sharing your experience. We are dedicated to providing quality products and service. For further assistance, please contact us by emailing SocialSupport@kaz.com. Thank you. HoneywellSupportTechnician

  • Rated 4 out of 5 stars

    Keeps us cool at night!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 8 fan speeds and a remote, there is plenty to like about this fan. the only downside is that it feels a bit fragile. however we have knocked it over by accident a few times and its still going just fine!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan was disappointing. It was flimsy/unstable. We returned it.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We apologize for the experience you've had with your Honeywell QuietSet Tower Fan. We appreciate your feedback and we're sorry to hear this fan did not meet your expectations. If you have additional questions or need further assistance, please reach out to our team at SocialSupport@helenoftroy.com. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Rumbles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan rumbles and vibrates loudly out of the box. "Calm" setting seems to be the loudest, ironically.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the performance we'd expect from this fan. We'd like to make this right. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    does not have much power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not ventilate much but it absorbs cold air from the ac and spreads it to the sides

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high setting is like is low. The only good thing is the little noise.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not what we'd expect from this fan. We'd like to look further into this. Please reach out to us at SocialSupport@helenoftroy.com, so we can help. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it ..for me it didn't throw enough air ,my fan has throw more air.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We’re sorry to hear the Honeywell HYF260W QuietSet Tower Fan didn’t provide the airflow you expected. We understand how important effective cooling is and appreciate your feedback. Please feel free to contact our team at SocialSupport@helenoftroy.com if we can assist you further. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Normal fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest setting isn’t the best and the first two settings are practically the same. Works well but nothing special.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This doesn't sound right. We'd like to look further into this to help. Please email us at SocialSupport@helenoftroy.com, so we can make this right. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fan is quite but that's about it, power not there. It was not powerful at all. It's a waste of time and money.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate you sharing your feedback. We are dedicated to providing quality products. Your comment has been passed along to our team for further review. Thank you. HoneywellSupportTechnician