Customer Ratings & Reviews
- Model:
- HYF260
- SKU:
- 5578765
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers consistently note the product's exceptionally quiet operation. Many users appreciate that it runs so silently they often forget it's even on.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan was working great but one week in i noticed that it would not switch on. As long as i hold the power button it will switch on but as soon as i let go it shuts off immediately.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We’re sorry to hear about your experience with the Honeywell QuietSet Tower Fan. It sounds like there's an issue with the power button, and we understand how frustrating this can be. Please reach out to us at SocialSupport@helenoftroy.com so we can assist you further and help resolve this. Thank you for bringing this to our attention.
Very bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came out broken. I have returned this item the very next day.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We’re sorry to hear the item arrived damaged and that you had to return the unit. If you need further assistance, please contact us at SocialSupport@helenoftroy.com. We’re here to help!
Poor craftsmanship.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan blows great, has great coverage, and many settings. These are all fantastic qualities. The reason for the poor rating is the clicking noise that started about 3 weeks into owning it. It makes a loud clicking when it oscillates. I can't figure out what to do and customer support was not helpful. Would not recommend.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We would not expect this fan to make a clicking noise. We'd love to help. Please contact us by emailing SocialSupport@helenoftroy.com. Thank you.
Average room fan
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blows decent but not great, doesn’t swivel far, lightweight , isn’t cold at all
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your feedback. Please note, this fan will circulate the air that is already in your room which will help you feel cooler, but it will not generate cooler air to lower the room's temperature. If you require assistance, please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com, and we would be happy to help.
Not the best advertising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A/C went down this summer and needed a quick and easy way to cool down whichever room we were in temporarily while we waited for a repairman to come. Due to the advertisement of "cooling options" and "temperature settings", we purchased two fans. Figured out pretty fast in a 90 degree household that it really didn't have any kind of cooling options or temperature settings. It just blew hot air everywhere and we were absolutely miserable. Needless to say, very misleading advertisement. I'm sure they would be great if the room was already cold.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We appreciate you sharing your feedback. This unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. We have made note of you comments and passed it along. If you have any questions, please contact us by emailing SocialSupport@kaz.com. Thank you.
Oscillating fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet but far too small, not powerful enough to boost air in an average size bedroom.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please reach out to us at SocialSupport@helenoftroy.com.
Weak airflow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup; Speed is very low which results in weak airflow
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your feedback on the Honeywell HYF260W QuietSet Oscillating Tower Fan. We're sorry to hear the airflow didn’t meet your expectations. Please reach out to our team at SocialSupport@helenoftroy.com so we can help look into this further.
Dont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rattles whenever i turn it on to the point i cant use. i bought it 17 days ago, its past 2 days the return period and now im stuck with this trash. it was cold the past week so i didnt have to use the fan so i wouldnt have known before the return period ended. what a bummer. wish i could post a video of it rattling so people could see and be aware
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for this review. This is not what we would expect from our product. Please contact us at SocialSupport@helenoftroy.com so we can assist you with this. Thank you.
Tower Fan HYF290B Black
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't cool enough, I have for more than two week I do not like it.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We’re truly sorry to hear the Honeywell HYF290B QuietSet Tower Fan hasn’t met your cooling needs. We understand how disappointing this must be. Please contact our team at SocialSupport@helenoftroy.com so we can assist you further.
Not great...doesn’t cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan is OK. There are much better options. It doesn’t really make a difference in terms of cooling a room. I would’ve returned but I got rid of the box.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello-Thank you for taking the time to write a review. This is not what we expect from our products. A member of our consumer relations team is here to help. Please contact us directly. Our email and phone number can be found in your Owner's Manual. Thank you.
Faulty unit... great Best Buy experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy experience was great. Unfortunately I got a faulty product. When you turn on the fan, there are strong smells of plastic. I thought that this was just because it was new but things never got better. It is under warranty. I signed up on the Honeywell website and they are sending me a replacement. Unfortunately Fed Ex has delayed the delivery by a week already. Maybe I can give the new fan a better rating.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for reaching out to us. We're sorry to hear you had this experience, but are happy you were able to resolve this with our Consumer Relations team. We'd like to look further into your shipment for you. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
It rattles more than it moves air.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only ok at moving, but my god is it noisey. Not like a fan noise either, you can hear all of the plastic in this thing rattling while it's one, like all of the screws need to be tightened. If I push in on the sides to push the plastic pieces together it sounds like a normal fan.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We would not expect this fan to make a rattling noise like you have described. We would like to make this right. Please reach out to us by emailing SocialSupport@helenoftroy.com, and we'd be happy to help.
Go Bladeless or Buy A Box Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last 24hrs before it started to behave abnormally... when I went to sleep I had the unit set to "Calm", and at 3 in the morning it awoke me making a very loud distressing fan noise. I recommend you save your self some money and buy an old reliable box fan. Words fail to describe how disappointed I am with this product...
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the performance we would expect from this fan. We'd like to look further into this. Please contact us by emailing SocialSupport@helenoftroy.com.
Decent but didn’t last
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted. Mine lasted around 9 months. Just stopped working all of a sudden. Regret not buying warranty.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the longevity we'd expect from this fan. We'd like to look further into this. Please email us at SocialSupport@helenoftroy.com for assistance.
Lacking Power. Standing fans with blades superior
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed- limited power. Not effective in cooling area. Returned for model promising more power
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right fan for you, please reach out to our support team by emailing SocialSupport@helenoftroy.com.
Nice looking but horrible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t feel any cool air blowing. It feel like there is heat coming out. I brought it for my daughter’s room in the attic. Because I didn’t want the AC on because of COVID. The other tower fans in the other room work like a charm and much older. Waiting for Best Buy store to open up to return and get a tower fan that blows cool air and not heat.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello - we appreciate your feedback. We are here to assist you and ask that you please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you.
Not a good choice for a 10 x 12 room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to help cool a bedroom that does not get much cooling from our home AC unit. This unit did not help cool the room and was returned to Best Buy.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for sharing your experience. We apologize for any confusion. This unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room to help create a breeze. If you require assistance, please contact us at SocialSupport@HelenOfTroy.com. Thank you.
Shiver me timbers...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Holmes Tower Fan that unbelievably lasted 16 years under hard use. Finally the motor went, and after some brand, and consumer reviews decided to go with this Honeywell QuietSet. Lower settings are indeed quiet. As speed is increased so does the "noise." This fan is effective at cooling our bedroom of 16x14 on the highest settings; and competent at providing sufficient air movement around the king bed area during sleep on the lower, quieter settings. Smooth oscillation when needed at approximately 90 degrees. The remote is limited in function, and distance; but a nice feature to have. Well designed overall. Solenoid controls, so non-mechanical wear is a plus hopefully for longevity. The front panel is well lit, and brightness is adjustable. Price matched, and excellent BEST BUY Customer Service to top it off.
I would recommend this to a friendNot strong enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wind flow was too low. didn’t cool the room. If the speed is turned up then it’s too loud. Sticking with VORNADO brand
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We would not expect this fan to be loud. We'd like to help. Please note, this unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. For additional assistance, please email us at SocialSupport@helenoftroy.com.
Oh well, oh well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this for my friend who’s ac went out and decided to get them this fan because the reviews were so good. Once they set it up and turned it on they didn’t like how the fan felt in their room. They gave it another chance and it just wasn’t working out for them
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this fan did not meet your friend's expectations. If you or your friend would like some help finding the right fan, please reach out to us at SocialSupport@helenoftroy.com.