Customer Ratings & Reviews
- Model:
- HYF260
- SKU:
- 5578765
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's minimal noise level, effective cooling capabilities, and overall performance. They also appreciate its ease of use, functional remote control, and space-saving design, which is ideal for small spaces. The oscillation and various speed settings are also well-received. However, some customers feel that the product's price is not justified.
This summary was generated by AI based on customer reviews.
cooling fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. Not very cooling. Was really looking for a stand a lone air conditioner, but everyone was out of them at that time.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this fan did not meet your expectations. Please note, this unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. If you would like some help finding the right fan for you, please contact us at SocialSupport@helenoftroy.com.
Doesn’t work good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first but then didn’t cool as it should and turned off by itself after being on for awhile. Not worth getting.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the performance we'd expect from this fan. We'd like to look further into this. For assistance, please contact us at SocialSupport@helenoftroy.com.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You literally have to sit with fan blowing in your face to feel air. It's quiet and that's all it offers.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We appreciate your feedback. This comment has been passed along to our team. If you have any questions regarding the fan, please contact us by emailing SocialSupport@kaz.com. Thank you.
Horrible fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t make the room cooler. Waste of money. Wouldn’t buy again.
No, I would not recommend this to a friendNot what i expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alright you get what you pay look for a better brand.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan works horrible. Does not make any room cooler then it was at all.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. Please note, this fan will circulate the air that is already in your room which will help you feel cooler, but it will not generate cooler air to lower the room's temperature. However, we'd like to look further into your experience to help. Please email us at SocialSupport@helenoftroy.com for assistance.
Only lasted 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 4 months, now making loud and rattling noises. Last fan I had lasted 10 years.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the longevity or performance we would expect from this fan. We'd like to make this right. For assistance, please email our Consumer Relations team at SocialSupport@helenoftroy.com. Thank you.
Wouldn’t waste money on this!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep room cool at all. Even on highest setting, not much air.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for taking the time to leave a review. Please note, this fan will circulate the air that is already in your room which will help you feel cooler, but it will not generate cooler air to lower the room's temperature. However, we would not expect weak air flow like you are describing. We'd like to look into this in order to help. Please reach out to our Consumer Relations team at SocialSupport@helenoftroy.com for assistance.
Bad !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality, power even worse. I have to return the product.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right fan for you, please contact us by emailing SocialSupport@helenoftroy.com.
Product terrible for cooling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst fan ever made. It wobbles during high speed. Yur store should pay me for refuse removal.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello - we appreciate your feedback. If you need assistance, we are here to help. Our email and phone number can be found in your Owner's Manual. Thank you.
Didn’t work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work after the week and I never got my refund back
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear you had this experience. For assistance with your refund, we'd recommend reaching out to Best Buy directly. If you require technical assistance with your product, please email us at SocialSupport@helenoftroy.com, and we'd be happy to help.
no power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it cant have a good use . Very small power. Same nothing
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please contact us at SocialSupport@helenoftroy.com.
Cheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started making noises as soon as I got it out of the box
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. This is not what we'd expect from this fan. We would like to look further into this to help. Please email us at SocialSupport@helenoftroy.com for assistance.
Doesnt cool. Not worrh price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Diesnt cool. Can buy a cheaper fan that works by fan
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. Please note, this fan will circulate the air already in your room which will help you feel cooler, but it will not generate cooler air to lower the room's temperature. However, we'd like to look into this in order to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Not happy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 11 months !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the longevity we'd expect from this fan. We'd like to look into this to help. Please email us at SocialSupport@helenoftroy.com for assistance. Thank you.
Too expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really isn't that powerful. Ended up returning it...
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right fan for you, please reach out to us directly by emailing SocialSupport@helenoftroy.com.
Tower fan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very durable. Son knocked it over and now it makes crazy loud noises while on.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your feedback. We're sorry to hear you had this experience. We'd like to help. Please email us at SocialSupport@helenoftroy.com for assistance.
Did not like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work and I had to return it. I put it to its highest setting and it throw air as if it was at its lowest.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you would like some help finding the right fan for you, please reach out to us directly by emailing SocialSupport@helenoftroy.com.
This fan wasn’t very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan wasn’t very good. We tried using for a couple of days but it had no power. Could hardly fell the air even sitting near it. So returned it.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. If you require assistance, please contact us at SocialSupport@HelenOfTroy.com. Thank you.
Horrible Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this fan to anyone. It broke the second week I got it. It wouldn't oscillate anymore. I could hear something that fell off inside the unit.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for this review. This is not what we would expect from our product. Please contact us at SocialSupport@kaz.com so we can assist you with this. Thank you.