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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 1105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the noticeable improvement in air quality and the quiet operation of the True HEPA 465 Sq. Ft. Air Purifier. Many appreciate its ease of use and the effectiveness in removing odors and providing allergy relief. However, some users point out that replacement filters are expensive. The touch controls have also received some mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,104 reviews
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps when so cold and you not able open window. Also if you have living room with open kitchen , removes smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using in family room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using since we received it. Works great and can feel a difference in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great air purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well!!! I was changing my furnace fiter every 2 1/2 weeks. Since I got this its every 4 to 5 weeks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but lost mr receipt and need a copy. Does anyone know how to get my receipt?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this air purifier for our room and it’s very nice. Room smell better than before.loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adjustable speeds, relatively quiet, easy filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four speeds, not too loud on lowest setting, but dimmer has to be reset when speed changed. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent purifier for large room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet powerful purifier for big room. However, it is a bit tricky to install the filters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent filters.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, Very Very Very good. I like it . Yes I do but I don’t want to write a lot about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for work. works great. quiet. already feel an improvement with my allergies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent air purifier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this purifier to my family and friends. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first choice was a Dyson. Great price/quality. Ended up loving this True Hepa 465

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Honeywell product is useless and so is Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit after reading so many reviews only to find out that it does nothing to rid the air of simple dust and odors. It is rated at 450+ sq ft and supposedly turns the air over in that space once every 12 minutes. I use it in a space that is about 390 sq ft and, even if I place it on the my large desk, the dust keeps piling up and I keep sneezing. I am also very disappointed with Best Buy because they claim that no refunds can be issued after 15 days unless you belong to their elite program. Funny thing is that most places honor most appliances and devices like this for 30 days with no questions asked. I tried to return it last week (within 3 weeks of purchase) and was told there were no refunds. I guess we senior citizens are used to the good old days when a store was happy to have your business and willing to go the extra mile for the customer. A waste of $300 for the product is also a guarantee that I will not recommend Honeywell's product to anyone and will never shop Best Buy for anything again.

    No, I would not recommend this to a friend
    • Brand response from Honeywell Support
      Posted .

      Hi Matt!
      Thank you for the rating of our Honeywell True HEPA. We appreciate the time you took to share your feedback and to give us the opportunity to make improvement for future products. We’ve shared your comments with our Engineering and Marketing teams. Thank you for helping us make the Honeywell better. -Joey Honeywell

  • Rated 5 out of 5 stars

    Great Air Purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a month now, it’s working great so far. I’ve definitely seen a reduction in dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was easy. The unit installation was simple and it works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Has multiple settings for everyday use. The room smells cleaner already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value & peace of mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with included filters. Gives peace of mind during CA fire season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Among the Highest Ratings from Consumer Report

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motor on high speed is a little louder, but the purpose beets the annoyance with the noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for bedroom. Absolutely love it. Not too loud either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purifier. After reading reviews about it being too loud or emitting strange odors I can honestly say I have not experienced any of those problems.

    I would recommend this to a friend