Customer Ratings & Reviews
- Model:
- HYF500
- SKU:
- 6302544
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the TurboForce Tower Fan's strong air flow, powerful performance, and convenient size. The fan's oscillation and ease of use are also appreciated by users. However, a notable concern among customers is the elevated noise level produced by the fan.
This summary was generated by AI based on customer reviews.
Fan
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 4 months. Returned to store . Quality is not good.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right fan for you, please contact us by emailing SocialSupport@helenoftroy.com.
Broke in 1 Day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fan broke the first day I used it. Left it on as I went to sleep on a hot summer night (not an unreasonable use of a fan, IMO) and when I woke up the fan was still oscillating but the fan blades were not blowing air. Returned it and I will not waste my time on a replacement.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you still have the product or would like some help finding the right fan for you, please reach out to us directly at SocialSupport@helenoftroy.com.
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Circulates the heat through my cottage better than 3 separate fans.
I would recommend this to a friendGreat design but kinda failed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know of it was my unit or what but the idea was super cool but the fans kinda sucked didn't blow much sir.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this fan. We'd like to help. Please reach out to us at [email protected] for further assistance.
Honeywell Turbo Fan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well at first and then would shut off. Item returned.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not what we'd expect from this product. If you would like some help finding the right fan for you, please reach out to us at SocialSupport@helenoftroy.com.
- Cons mentioned:Noise level
Not worth
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oscillation is not working after 6 months. Making lot of sound
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the performance we'd expect from this fan. We'd like to help. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Not for living area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a fan for my living room but this wasn’t the best might move to the bedroom or just return it
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. If you require assistance, please contact us at [email protected]. Thank you.
Bad engineering
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used for about a month and it broke. Whole body is turning and when you try to turn on/off it is very difficult to do without holding the moving body. One mistake could break the part and it stop turning. Bad engineering. I contacted the and they sent replacement. But I am still worried about it.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear you had this experience. Please be advised, if operating this fan in oscillation mode, we do not recommend holding the fan still to power the unit on/off. If you are having a difficult time powering the unit on/off while the unit is oscillating, we'd recommend to first turn the oscillation feature off, then power the unit on/off. If you require additional assistance, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website.
It’s okay, not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spinning ended up stop working which is very disappointing
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We appreciate you sharing your experience. A team member would be happy to assist you. We can be reached by emailing [email protected]. Thank you.
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item on 6/17/21 and it broke yesterday. It no longer rotates. Only it a month and a half so I no longer have the receipt or box. Really disappointed
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear you had this experience. We'd love to help. Please contact us by emailing SocialSupport@helenoftroy.com for assistance.
Not reliable.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great fan till the top fan stopped working. This is a not a cheap fan either so I am very disappointed that it broke within a few months. I would recommend shopping arround for a better reliable fan.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have encountered with our product. We'd like to look further into this. Please contact us at SocialSupport@helenoftroy.com.
I purchased this last August, 2019.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan doesn't rotate and the air is very low coming out. I would like to return it and purchase another one. I'm not satisfied with this item
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello-Thank you for taking the time to write a review. We would be happy to look into this further as this is not what we would expect from our products. Please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you.
Weak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan is weak af cant even feel it 5 feet away build quality is okay at best
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. This is not what we'd expect from this fan. We'd like to help. For assistance, please email our Consumer Relations team at SocialSupport@helenoftroy.com.
DISAPPOINTED !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan completely quit on our second day of vacation. bottom would not run at all..
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for your review. This is not what we'd expect from this fan. We'd like to look into this to help. Please contact us by emailing SocialSupport@helenoftroy.com for assistance.
Stop working in less than 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just unacceptable. I got this on July 11th and now end up with a damaged device. It's just no working. Fully disappointed
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have experienced with our product. We'd like to make this right. Please reach out to us directly, our email and phone number can be found in your Owner’s Manual or on our website.
Not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor. Better than some and did not over heat but not worth it. Better than most and better than nothing
I would recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website.
Brakes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just one fall and it breaks i dont recommend if have little kids
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for reaching out to us. Please be advised, as outlined in the owner's manual, close supervision is necessary when any appliance is used by or near children. If you require technical assistance, please contact us by emailing SocialSupport@helenoftroy.com.
ThinkTwice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No remote........Ad sayed remote.......not worth $70.........
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for reaching out to us. We can confirm that this fan, model HYF500, does not include a remote control. We'd like to look further into this ad showing that a remote was included. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.save money and buy something less expensive that'll work better
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello-Thank you for taking the time to write a review. We would be happy to look into this further as this is not what we would expect from our products. Please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you.
- Pros mentioned:Air flowCons mentioned:Noise level
GREAT FAN!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my bf went to Best Buy and stumbled upon this fan. I checked the reviews and was pretty surprised. So, i decided to buy it. Out the door it was like $73. Which really isnt that bad. Plugged it in and was shocked how strong it blew! I love it! It is a little on the loud side, but doesn't bother us at all. Great buy!
I would recommend this to a friend