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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.4 out of 5 stars with 2066 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the WindTunnel 2 Rewind Upright Vacuum's powerful suction and convenient cord rewind as significant advantages, frequently praising its ease of use and lightweight design. Positive feedback also highlights its effective carpet cleaning and overall performance, while some users mention the noise level as a potential drawback. A few customers also noted the vacuum's size and the canister emptying process as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,066 reviews
  • Rated 1 out of 5 stars

    This is a horrible vacuum - do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever is responsible for this product should be ashamed of themselves. This is an example of the bare minimum -- the roller brush does not have an "off". so if you use the hose feature, you have to make sure the vacuum is not destroying the carpet. It is so obvious this is the cheapest way they could make this vacuum -- even the on/off switch is located on the main body section, not hear the handle. We are going to return ours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vac for our 2nd home. Not a rental and used maybe 50 nights a year so light duty for a vac. The suction was not as good as the very old vac we replaced and the cord is quite short. Ended up getting a Shark to replace this which works fine...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great at vacuuming, but bad design flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if it a design flaw or a bad belt, but I had to put the belt back on 7 times in 3 weeks of using this vacuum. The vacuum was great at picking up dirt, but Hoover needs to work on the belt issue. Looking into this model more, I found many other people had the same issues with the belt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cord rewind, Ease of use, Suction

    Rated 5 out of 5 stars

    Love my new vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. Easy to assemble. I love the retractable cord. The suction is great considering the price. I like the smaller head for getting it into hard places. It is easy to clean up after each vacuum and no more dusty bags. The best part is the attachments. The one is great for vacuuming steps with the action head. Overall happy with this purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have bought. The first one was wonderful, just wore out. This one did not work the first time out of the box. Working with Hoover has been a nightmare. I have now taken it to a service center and they too say Hoover is tough to deal with. Don't buy this!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OK vacuum but doesn't suck up the dirt that good

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Scorpion, thank you for reviewing the Hoover WindTunnel 2 Rewind Upright Vacuum. Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). We hope this improves your suction, if you need further troubleshooting call Hoover Customer Care at 800-944-9200. Thanks, Hayley - Hoover Team Hoover

  • Rated 1 out of 5 stars

    Don't waste your $ like I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a joke. I bought it for a cabin we only frequent a couple times a year. Maybe used it a dozen times and it overheats after 5 minutes and then is unusable for about an hour. Then you can use it for another 5 minutes before it overheats again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overheats too soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a advocate hoover product lover. This vacuum is horrible

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi 57chevy! Overheating is caused by a maintenance issue such as a clog. Please complete the troubleshooting demonstrated on this video to get your WindTunnel 2 up and running like new: http://bit.ly/1NIXEzR. Hope this helps! ~Kenya, Hoover Customer Care Hoover

  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    A great vacuum at a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this vacuum for few months now, and it has been nothing short of great. This Hoover replaced a four year old Oreck that was in poor shape at the end of it's short life. The suction and cleaning power of this Hoover was amazing in comparison to the Oreck. The first time we used this vacuum it sucked an inordinate amount of fuzz, dirt, and other unspeakable horrors from our (what we thought was) well maintained five year old carpet. We don't have any pets, nor do we wear shoes in our house, but the amount of stuff that this Hoover removed was simply amazing. We thought the Oreck worked well until we saw both what it had left behind along with what the Hoover removed in it's first use. The Oreck was $400 new, and this Hoover was purchased on sale at $99.99. The washable hepa filter is a nice feature, as is the auto-retracting cord. Speaking of the cord - this is my only minor gripe with this vacuum - it's about ten feet shorter than what we were used to on the old Oreck, but I can still use the same outlets as before without issue. As stated, this is just a minor thing and not a deal breaker by any means. We also like the bagless setup for it's ease of use as well as the lack of need to purchase bags. I've had to clean some hair caught on the carpet brush, but due to the shape it's fairly easy to clean without any disassembly. It is quite heavy when compared to our old Oreck, but we don't have stairs to lug it up, so this really is a non issue. We like the attachment hose and accessories as they help clean the furniture surfaces and random kid messes with ease. We highly recommend this vacuum. If you're looking at an Oreck or comparable vacuum, please consider this one first.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for hardwood floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a hardwood floor setting but it doesn't do a bit of good. Instead of sucking up the dirt and debris, it just kicks it backwards. Wish I had returned it when I had the chance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When initially purchased the Hoover was weak with respect to how it work, and after six months it did not work at all. Very, very poor product and disappointing given a Hoover.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke after 3 times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it worked great, the second time the suction was noticeably less, the third time it broke in the middle of vacuuming the floor. No action now when plugged in and turned on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is junk. Does not keep dust compartmentalized, instead it flies everywhere and parts your supposed to be able to pull apart to clean, CAN'T!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum over the Dyson set vacuums, was so hooked onto Dyson and its technology I almost didn't buy this vacuum. Turned out the choice of buying this Hoover vacuum was one I will never regret. It is so easy to set up out the box and it works miracles from the moment I turned it on. It sucked up every single hair, crumb, dust and grey particles you can't even see with your eyes. My carpet turned from a hard compact carpet to a very loose and clean feeling carpet. I also slept in my room much better as I didn't wake up sneezing or coughing as much as I normally do. I was so amazed at the power of the vacuum, I even did a couple of rooms twice to see if I would still suck up something and it didn't pick up anything again, it works excellent vacuuming the room or area just once. The attachments work miracles as well and are just as good as using the vacuuming normally. This totally changes my outlook on Hoover and I was super satisfied and very impressed. This one is a keeper.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum is worst thing ever. When I plugged to make vaccum won’t turn on..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    seems very fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels very cheap and about to break. weak plastic. could have saved money buying from walmart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down after three weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran good for three weeks then broke down unable to use it since just put it in a corner and said f*** it

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Eddie! That doesn't sound right. We want to help. For further assistance in this matter feel free to give us a call at 1-800-944-9200 between 8am-6pm M-F. We look forward to hearing from you! - Michael, Hoover Customer Care Hoover

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product it doesn't pick up like it should

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks up and spits out. Definitely returning. Read reviews prior and gave it a try, but

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi JayCal! If your unit is spitting up dirt, your unit may be clogged. Please try this: Remove the filter from the lid of the dirt cup, rinse with water and allow to dry for 24 hours.
      Remove the HEPA filter from below the dirt cup and remove any debris.
      The long hose is designed to be removed completely. You can run a broomstick through the hose to check for clogs.
      The lower hose could also be checked for clogs. You can use a grabber tool or something similar and remove anything found here. Hope this helps! -Michael, Hoover Customer Care Hoover

  • Rated 1 out of 5 stars

    very bad, turn off after 5 minutes working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad, heat up quickly and then turn off, can never finish two rooms at one time.

    No, I would not recommend this to a friend