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Customer reviews

Rating 4.3 out of 5 stars with 4669 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,669 reviews
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second of this same vacuum cleaner. I brought my first 3 years ago and it broke, my fault. I recommend this vac because it is light weigh and has a lot of accessories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on all surfaces, read through manual first, makes the use of the product that much easier to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I was a little disappointed on this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shocked so many people gave it a 4 star! The vacuum doesn’t pick up all the stuffs in my floor. To use the extended attachment is not user friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just the Right Vacuum Cleaner for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cleaning lady used this today, for the first time, and she said it was easy to maneuver. My carpeting looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that concerns me is that the vacuum doesn't pick up as well if I retract the roller. Otherwise, I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, many great features. My favorite is the foot switch that turns off the brush, great for throw rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model as an upgrade to a 15 year old vacuum and they have come a long way. This model really picks up the dirt and it's easy to empty. I'm really happy I picked a Hoover, always a great vacuum cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new wind tunnel is good. A great thing that I purchase the three-year warranty since they don't last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum for the money. Used on mostly carpet flooring and works as advertised. Not the lightest or fanciest but cost is also fair for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great. Carpets looked much cleaner after using for the first time. Cord was not rewinding correctly though or would be 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy dog shed owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Have 2 dogs that shed so bad I use it twice a day and it does not clog. Nice to not have to un clog a vacuum for once and not go broke buying one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller base works great for tight spaces with a cushioned front to prevent scratching baseboards. The ability to turn off rotating brush is great for the fuzzy and woven rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Not too loud, attachments are life savers for cleaning stairs & base boards. Retractable power cord makes storing it very easy. Hose is very stretchy and extends about 20 feet. Great price for the product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum did exactly as it is intended to. The ability to bend the arm to a 90 degree angle to reach over my ceiling fan blades was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Vacuum, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does what is expected and works as good as any vacuum I have had in this price range. The extension is nice for ceiling corners and fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on hardwood floors carpet and tile! Not too loud and is pretty light weight. Cord is long enough for a average sized home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much carpet so I didn't Want to spend a lot of money on a vacuum. This one does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud, floor height adjustment average, on/off switch needs to be relocated. Power cord could be longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Ok for small jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for small jobs. If I could have afforded the $300 Hoover version, I'm sure I would be much happier. This machine overheats after 1 room. I've got 7. It does the job just fine, but it's a $100 vacuum. I just have to pause after each room to let her breath again. The higher Hoover models work fantastic this one works fine for my hundred dollars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    thought this would be a good vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an older model of this vacuum cleaner and was very pleased with it. This model seems to be very touchy with it's electronics. It shuts off after using it for awhile. You can only do one room and then it shuts off. Have to let it rest before you can resume cleaning. Maybe Best Buy can give me some help with this.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Ksherburn, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. Your vacuum has a safety feature called 'Thermal Protector' designed into your cleaner to protect it from overheating. When the thermal protector activates, the cleaner will stop running. When this happens, unplug it from the electrical outlet and empty the dirt cup. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, pre-motor filters, and HEPA filters for any obstructions and clear obstructions if present. When your cleaner is unplugged and the motor cools off for 30 minutes, the thermal protector will deactivate and cleaning may continue. We hope this helps improve your experience! For any other troubleshooting tips or questions you may have, please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover