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Customer reviews

Rating 4.3 out of 5 stars with 4669 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 4,669 reviews
  • Rated 5 out of 5 stars

    Powerful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Budget model from Bissel I owned for almost 5 years. This one looks basic but does have a powerful motor. Its also lightweight and smaller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how bad our old vacuum was until we used this one. Carpet looks great again. This is a great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Driver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Haven't had it long enough to give it a five star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rickyvilla

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get to the point, great products kudos to Hoover keeping their brand at highest point. No problems since purchasing. Hoover known worldwide for vaccuum reliabilites.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    over rated in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the basic job done...Advertises no loss of suction, but I experienced serious loss of suction, even after emptying regularly. Did not regain it until completely disassembled, washed and let dry as recommended. Pet hair/stair attachment does not work very well. Don't like where the power button is located. Hose doesn't seem to extend as long as advertised. Do however like the rotatable attachment. I probably would not buy this again and would try something else.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Klutch! We thank you for the time you took to review your WindTunnel 2 Whole House. We do recommend washing the filter after every 4-6 uses, which helps keep your suction at 100%. If further assistance is needed, please feel free to reach out to us on Facebook or Tweet us @HooverUSA. We're here for you! -Michael, Hoover Customer Care Hoover

  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good vacuum but heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does a great job and seems to work well on most surfaces, but it is very heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Hoover before and it still hold up to its name. Definitely worth the money. Takes minutes to put together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vaccuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to move in hard floor and low carpet. Overall, performs very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way too much suction!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I returned the Hoover - WindTunnel 2 back to Best Buy. The only problem I had with this vacuum was that the suction was so strong that it would suck itself hard against the carpet such that it was near impossible to move. There was no adjustment that I could find to raise the vacuum up higher. I don't know if this was a defect or if this is just the way it is.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    About this equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It okayyyyy but not the best cleaner that I've owned

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Thank you for taking the time to share your feedback regarding your WindTunnel 2 Whole Home Rewind. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team Hoover

  • Rated 1 out of 5 stars

    Windtunnel 2 Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Model pictured is not the same one they sell you. Pictured with brushroll foot pedal shutoff when in fact the vacuum does not have the feature. Everytime Best Buy puts these on sale they only have the models without the brushroll shut off.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Thank you for taking the time to share your feedback regarding your Hoover - WindTunnel 2 Whole Home Rewind. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team Hoover

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has worked great. Does a great job of picking everything up. The only downside is the power switch is in a strange location. Other than that it’s great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vacuumed my house and got more dirt than other vacuums. The house smells better since I wish I had bought this one before the other one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It takes out of the rug all dirt!!! The only thin is that the hose it is a little bit stiff. It manageable!! Overall love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. Was pleasantly suprised at the value we got for such a reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully! Not too heavy just right. I like the attachments and not too loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleaning A must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and gets the job done. Was ready in hours. Immediate use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for multiple floor types

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have carpet, tile, wood and linoleum in our apartment with a maine coon cat and this thing leaves no specks of dirt behind. Easy to clean and store. No more mess with the cord either.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 3 out of 5 stars

    good vacuum clnr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job well on carpet and pet hair. However, on bare floor it does not do well with dog hair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does great job little weak on hard wood floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space between wood floor planks have to use attaments Pet hair gone in sec

    I would recommend this to a friend