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Customer Ratings & Reviews

Your price for this item is $93.99
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The comparable value price is $169.99

Customer reviews

Rating 4.3 out of 5 stars with 4669 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 4,669 reviews
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good Vacuum, but for some reason kept tripping my breaker.So I returned it for a different one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent vacuum has been overheating and turning off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rewind Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works good but the cord stopped rewinding after two or three uses. Very disappointed in this feature.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Parot! If you are having issues with your rewind, we recommend taking it to a service center. Your WindTunnel 2 comes with a two year manufacturer warranty that protects it against defects.To find your local service center, please go here: http://hoover.com/locator/. If further assistance is needed, please feel free to reach out to us on Facebook or Tweet us @HooverUSA. We're here for you! -Michael, Hoover Customer Care Hoover

  • Pros mentioned:
    Carpet cleaning

    Rated 1 out of 5 stars

    Good Looks, Bad Performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful vacuum cleaner that looks strongly built but is rubbish as actually picking up stuff. Good on carpet but man it just tosses all hardwood floor dirt from one path to the next. Returned because of how terrible it was.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Eddie,
      We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
      Matt – Hoover Team Hoover

  • Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last very long before it stopped picking up anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cord rewind

    Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing about this vacuum is the cord winds up on its own. I purchased in September & it stopped working on 12/5. Very disappointed. Also the brush tool is terrible, it constantly moves.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi cerb, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to learn more about your experience so we can further assist you. Please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover

  • Rated 1 out of 5 stars

    Not happy in Berwyn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I gave it only one star is because I really don't know how well it works. It would of have to been a COMPLETE vacuum and not one with a piece missing. I can't blame the vacuum, but can blame Best Buy. Not only didn't I get the vacuum I ordered but when it was replaced, it was replaced with a different model. And they had to cancel my Geek Squad Protection Plan. So I have a different model vacuum than I ordered and it has no protection plan. The rating I gave was given to Best Buy for their terrible service. This was the first and last time I order from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Thank you for taking the time to share your feedback regarding your WindTunnel 2 Whole Home Rewind. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team Hoover

  • Rated 3 out of 5 stars

    worse than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not convenient for use. this vacuum is worse than I anticipated.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Jacob,

      Thank you for your review of the Hoover WindTunnel 2 Whole House Rewind Upright. We apologize that you have been experiencing issues with this unit. In order to better assist you, please contact us directly at [email protected]. Thank you!

      Matt - Hoover Team Hoover

  • Rated 3 out of 5 stars

    Good suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product overall. However I do not like that after rinsing the filter it takes a day or two to dry.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Katie! We recommend having a spare filter handy so that you're never without your Hoover. This model takes filter #304087001. It's available online from Hoover. You may also purchase it from a local Hoover dealer. For locations in your area please visit: https://hoover.com/locator/. Hope this helps! ~Kenya, Hoover Customer Care Hoover

  • Rated 2 out of 5 stars

    Not good for Pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work for pet hair, or for hardly anything else. You have to vacumn over the same item 2 or 3 times for it to pick up. Even with changing carpet settings, no difference. Would only recommend if you no pets, and the floor does not get that dirty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing wrong with this, it just is not as powerful as what it replaced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONTAINER MUST BE EMPTIED AFTER EVERY USE, OR IT WILL GET CLOGGED AND MUST ME FULLY CLEANED.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good or bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but, the hose drags the ground and makes pushing the machine difficult.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good but nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    three stars for just an average gets the job done vacuum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good vacuum but the suction for the attachments isn’t very strong

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for what we paid . More of an entry level vacuum

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was okay but the suction on carpet is pretty weak.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped workong and we had to return it but was nuce while it worked

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum quit so we needed a last minute replacement. This started making unbearable noise almost the first day. Hair gets wrapped around brush and takes forever to disassemble and clean and empty. Spend more, get more.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Wispanky,
      Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Bagless Pet Upright. We would like to improve your experience with this unit and are here to help! If you are experiencing issues with low suction, and abnormal noise it may be that there is a clog or blockage in the unit. We recommend checking the nozzle and inlets for any visible debris and clearing this to improve these issues. In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you! Matt – Hoover Team Hoover

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to clean out the filter. Dog hair gets tuck in the filter

    No, I would not recommend this to a friend