Customer Ratings & Reviews
- Model:
- UH71250
- SKU:
- 6138362
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Attachments, Cord rewind, SuctionCons mentioned:Noise level, Weight
watch out other vacuums.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This reasonable priced vacuum packs a punch! Easy to put together. Has great suction . Good for anyone who likes useful attachments. I like all the features and extras, the clear canister, the retractable cord, the ability to change floor types, filter made with HEPA media and much more. THE ONLY BAD THING..ITS VERY, VERY HEAVY! A TINY BIT LOUD TOO. Still a great vacuum!!
I would recommend this to a friend It's meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok vacuum. First I had was trying to figure out where the cord release. And the second was there was no stop mechanism to stop the cord from being extended too far. And it feels VERY cheaply made.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Dayquan,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!
Matt – Hoover Team
Gets job done but doesn’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned 2 and have had to replace them both in less than a year. Vacuum is great but quality as far as longevity is not. I do recommend putting warranty on it you be glad you did. Bestbuy stands behind and takes care of you.
No, I would not recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the vacuum the other day. Did not pickup that well.
I would recommend this to a friendBrand response from HooverUSA
Posted .Hi Neice! If your vacuum isn't picking anything up, please try this: The long hose is designed to be removed completely. You can run a broomstick through the hose to check for clogs. The lower hose could also be checked for clogs. You can use a grabber tool or something similar and remove anything found here. The filter in the lid of the dirt cup is washable with water. Once washed, please allow it to air dry for 24 hours. We recommend doing this after every 4-6 uses f the vacuum. Turn the vacuum on its side while it is on to check if the brushroll is spinning. If it isn’t, the belt may need to be changed. This should get you vacuum up and running again. If further assistance is needed, please let us know! -Michael, Hoover Customer Care
Not a good product at all
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this After reading all the Positive reviews but i did not have good experience with this product. It worked for a month After that we Can barely used it because belt snapped and melted. After every use the belt keep snapping and one day it just melted inside. Total waste of money and time.
No, I would not recommend this to a friendGet what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this tomorrow. I only used it a couple times but that was enough to know it does not work. It does not have good suction and the bottom rollers don't work all the time. It also makes a loud noise "winding down" when you turn it off. I have 2 dalmations that shed a lot of hair. And although it claims to pick up dog hair it does not. Atleast not for me. I am very dissapointed with this product. I guess you get what you pay for. This is a cheap vacuum so don't expect to get much out of it.
No, I would not recommend this to a friendPoor Suction, Not a great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had high end and low end vacuums. This is definitely one of the low end models. I only paid $45 and honestly paid too much. Will be replacing soon with something else. I really think it leaves more dirt on the floor then it picks up. DON'T BUY! Save your money.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi GDOGG! Your WindTunnel 2 should always deliver a powerful suction. Loss of suction is typically due to a maintenance issue such as a clog. Please take a look at this brief troubleshooting video here: http://bit.ly/1NIXEzR. Complete these steps and you should notice a difference in the pick up. We hope this is helpful! ~Kenya, Hoover Customer Care
Not Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum was the worst waste of money. The suction was weak and the cleaning was adequate at best. The unit died completely in just over 6 months of use. Buyer Beware.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
The Hoover Team
Paperweight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't even give this 1 star actually. Bought this exactly 2 months ago. Worked fine at first, no issues. Then, all of a sudden today, while vacuuming, it just died. It cut itself off. I switched outlets, etc and nothing. Dead. It's a 2-month old paperweight. Convenient that the return policy is 1-month. Can't believe as a premium Best Buy customer that I was sold this defective garbage. Plus, lost $20 reward certificate used on this thing too! Unbelievable. This thing cost $100+ to go out in 2 months? Seriously!???
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello DoctorG,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
The Hoover Team
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks! I kid but no, it’s clunky, the cord is relatively short, the on button is in an awkward place, and the carpet brush doesn’t really work while the vacuum is being pulled backwards.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Phishbum,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
- Cons mentioned:Weight
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work on my carpet or my hard floors. It is very heavy and it wouldn’t even suck up a crumb. Would not recommend.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello,
Thank you for your feedback on the WindTunnel 2. We would like to improve your experience with this unit and are here to help!Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number for additional assistance. Thank you!
The Hoover Team
Don’t buy if you have a shedding pet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pet hair attachment is a poor and cheap design. It’s an air-driven rotor but the casing was not airtight, so I had to squeeze it hard to make it work.
No, I would not recommend this to a friendBought at the end of November lasted until May
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at the end of November it lasted until the middle of May not quite 6 months . I don't really vacuum that much either. Will not buy this brand again.
No, I would not recommend this to a friend- Cons mentioned:Weight
Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay a little to heavy I honestly feel like it’s not going as good and I only had it for 3 months it’s seems like it’s going to stop working.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Claudia,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
Cheap & Dead after 5 months!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Vacuum cleaner on Nov 30, 2019. I received it in Dec 2019. We used it for 5 months and it just died after regular, normal use. No pets, no excessive dirt or dust, no abuse of any kind. All of the accessory parts and the vacuum itself are made of cheap plastic. They dont make vacuums with quality parts like they used to. I’m done with Hoover. Too expensive for a cheap plastic vacuum cleaner that just stops working after 5 months of use. So disappointed...
No, I would not recommend this to a friend- Cons mentioned:Weight
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is not worth the price, it is heavy and boring, does not have easy features as advertised I will be returning
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
The Hoover Team
- Pros mentioned:Attachments
Worst Vacuum Ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only works if you’re using the attachments. The main unit is useless. The attachments fall off and the main hose is too short and awkward. It was wasted money.
No, I would not recommend this to a friend Not up to the challenge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased Hoover products with great success. Unfortunately, this item is not in the same category. It will only run for about 10 minutes at a time. Afterwhich, the vacuum must be allowed to cool. We failed to detect this within the normal return time because we were only spot cleaning at first because our old hoover WindTunnel while on it's last legs, was still in working order. It has since quit working which leaves us dependent on a vacuum that has to rest every 10 minutes.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello LeftInTheDust,
We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
The Hoover Team
Returned, not a good vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work very well, it wasn’t picking up dirt from a hardwood floor well. We ended up returning as this thing just doesn’t have enough power to actually vacuum well
No, I would not recommend this to a friendACCESORIES HAVE MANY PROBLEMS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum pick up decent however it isnt the best. The accessories are garbage. The retractable cord stopped working after being used only three times. The extension for the hand held tools get stuck inside when trying to connect the two pieces.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi treefrogtreks! That shouldn't happen. When pulling the cord, be sure not to pull it pass the red sticker on the cord. If the cord is pulled past the red sticker, the cord reel may jam preventing it from retracting. If you're still having issues, we recommend bringing your WindTunnel 2 in for service. To locate a Hoover repair center near you visit: https://hoover.com/locator/. Hope this helps! ~Kenya, Hoover Customer Care